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Hotel Alexandra

4.5 star property

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Photo gallery for Hotel Alexandra

Breakfast, lunch and dinner served
Interior
Exterior detail
Lobby
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
32 City Garden Road, North Point, Hong Kong
  • Place, Chun Yeung Street Market
    ‪5 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Hong Kong Shue Yan University
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

7.6 out of 10
Good
(33 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

8.4 out of 10
Very good
(64 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(12 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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The price is €72
includes taxes & fees
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About this property

Hotel Alexandra

This hotel features a restaurant, a fitness center, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, valet parking, and a seasonal outdoor pool.
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Alexandra. During your stay, you're just a quick walk from Victoria Park. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Taikoo Place and a few minutes from Sogo Causeway Bay
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness center and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 963 reviews
Rating 8 - Good. 317 out of 963 reviews
Rating 6 - Okay. 100 out of 963 reviews
Rating 4 - Poor. 44 out of 963 reviews
Rating 2 - Terrible. 27 out of 963 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pandora

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Alexandra was transformed into a gorgeous Christmasland for the holidays. The staff there are attentive and bright - able to anticipate your needs and jump to assist. This includes the reception, concierge, security staff and housekeeping. Everyone was friendly and communicative. The facilities are clean and the decor is ornate to begin with. Add the holiday element to this and you will find many posting pictures on location on IG. There was always someone capturing shots in the lobby, restaurant or main hallway. The location is marvellous away from the throngs but super convenient to public transit and restaurants.
Stayed 5 nights in Dec 2025

10/10 Excellent

Euphemia

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room is spacious, staffs are friendly and helpful and location is convenient and everywhere is walking distance especially MTR station.
Stayed 4 nights in Dec 2025

6/10 Okay

james, Scottsdale

Liked: Property conditions & facilities
Disliked: Amenities
Room small but clean. Staff was good. Food not good. Only has restaurant for cafeteria. No bar! Bad area of town. No good restaurants near bye. 3 star hotel at best. Set up for Chinese travelers not US tourists.
Stayed 5 nights in Dec 2025

10/10 Excellent

foo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay. But the pool is closed for maintenance for quite some time till Q1 2026
Stayed 3 nights in Dec 2025

10/10 Excellent

Rowena, Richmond

Travelled with partner
Very impressed. Will stay again next time in Hong Kong. Location to LRT very convenient.
Stayed 2 nights in Dec 2025

8/10 Good

King kwong terry

Liked: Amenities
Very good
Stayed 9 nights in Dec 2025

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and courteous staff. Especially satisfied with the check in process. Hotel is very conveniently located with lots of eateries around. No smell of smoke and very quiet which is of utmost importance. The room is quite small in size though… will need to book a bigger room next time. With the price in consideration, it is well worth it.
Stayed 3 nights in Nov 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities
Stunning hotel. Wonderful staff. Would stay there again
Stayed 4 nights in Dec 2025

8/10 Good

Mary Yuen Shan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff!
Stayed 4 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location easy to access everywhere.
Stayed 4 nights in Nov 2025

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Remarkably ornate, with tremendous Christmas decorations.
Stayed 5 nights in Nov 2025

10/10 Excellent

WING WOON, Richmond

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good , pool not open now
Stayed 8 nights in Nov 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff and amenities were great. The hotel was also in a good location too (5 minute walk to North Point). There was a small discrepancy and it was handled with care, empathy and understanding. We were able to find a solution that worked for us. Koodos to the staff.
Stayed 13 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Fantastic hotel. Everything was great and seem less
Stayed 7 nights in Nov 2025

10/10 Excellent

Jeanette

Stayed 3 nights in Nov 2025

6/10 Okay

Connie

Liked: Staff & service, amenities
Small room and hair everywhere.
Stayed 6 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, nice staff, log of walking for public transportation
Stayed 4 nights in Nov 2025

10/10 Excellent

Rashmi

Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and great location
Stayed 5 nights in Nov 2025

8/10 Good

Sambidha

Liked: Cleanliness, property conditions & facilities
Hotel has good interior. Clean rooms and good service. They allowed us for early check in which was a bonus. The views was average so if you’re planning to get a sea view room, think again. It is away from good and trendy areas, taxis are expensive to travel around. If shopping and eating is your goal then this is not the right hotel for you.
Stayed 3 nights in Nov 2025

10/10 Excellent

josie

Stayed 6 nights in Oct 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very courteous staff.
Stayed 5 nights in Oct 2025

8/10 Good

Stefan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, staff was very helpful.
Stayed 6 nights in Nov 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great base for looking around, close to transport. The rooms had all we needed and were clean. The staff were excellent and always helpful. Only issue we had was that the air con was a bit hard to set.
Stayed 5 nights in Nov 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Staff is excellent. The room is clean. Walk in shower is nice. The bed is a bit squeaky. The location is very nice with nearby MTR and bus stops. Unfortunately the combination of staircase and escalators makes it difficult to move in and out with luggage’s.
Stayed 2 nights in Nov 2025