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Star City Hotel - Causeway Bay

2.5 star property

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Photo gallery for Star City Hotel - Causeway Bay

Interior entrance
Reception
Hallway
Front of property
Superior Double Room

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Room D, 4/F, Haywood Mansion, No 57 Paterson Street, Causeway Bay, Hong Kong
  • Place, Causeway Bay Shopping Plaza
    ‪1 min walk‬
  • Place, Victoria Park
    ‪2 min walk‬
  • Place, Times Square Shopping Mall
    ‪6 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from room
Best Western Hotel Causeway Bay
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.6 out of 5, Good, 1,007 reviews
The price is €41
includes taxes & fees
31 Mar - 1 Apr
Best Western Hotel Causeway Bay

About this property

Star City Hotel - Causeway Bay

A 24-hour front desk, express check-in, and express check-out are available at this smoke-free hotel. WiFi in public areas is free.
Star City Hotel - Causeway Bay offers 7 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
During your stay at Star City Hotel - Causeway Bay, you're just a quick walk from Causeway Bay Shopping Plaza. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Amenities include an elevator
  • Just a 3-minute drive from Victoria Harbour and a few minutes from Hong Kong Convention and Exhibition Centre
Star City Hotel - Causeway Bay offers its guests express check-in, express check-out, and an elevator. Public spaces have free WiFi.

This Hong Kong Island hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [9/F, Haywood Mansion]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
The check-in location differs from the property location. To check in, guests will need to go to 9/F, Haywood Mansion
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Star City Causeway Hong Kong
Star City Hotel - Causeway Bay Hotel
Star City Hotel - Causeway Bay Hong Kong
Star City Hotel - Causeway Bay Hotel Hong Kong

Star City Hotel - Causeway Bay Reviews

Reviews

5.8
Rating 10 - Excellent. 7 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 5 out of 43 reviews
Rating 4 - Poor. 7 out of 43 reviews
Rating 2 - Terrible. 12 out of 43 reviews

6.6/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

8/10 Good

SAN YU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Hao Yang

Stayed 1 night in Feb 2024

2/10 Terrible

AMOS

Disliked: Staff & service
I think this is my first ever negative review and this is specially dedicated to the lousy service and absolutely disastrous experience I had at the stay. There was no working staff in the property when I checked in late at night. I was also stuck outside my room door for almost 1 hour due to their technical issues where the barcode couldn't be scanned by the door censor when I want to open the door. NO GROUND STAFF PRESENT TO ASSIST. Imagine the anguish I WAS GOING THRU AND EVEN HAD TO PEE AT THAT MOMENT! When I called the hotline, the staff sounds irritated and wasnt very helpful. Kept calling and even rejected my call. FEELING HELPLESS, Have to used MY OVERSEAS line of mine to call in AND IT THEN WENT THROUGH. Raised my voice a little, and only then he tell me to wait. Waited almost 30 mins for a lady to appear. After checking, she went to her stores and retrieve the key to manually open the door. Worst stay ever.
Stayed 1 night in Jul 2023

8/10 Good

ALICIA

Na
Stayed 1 night in Jun 2022

10/10 Excellent

Ho yin eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
沒有不滿意 各位方面都不錯
Stayed 1 night in Jun 2022

6/10 Okay

Rai

Disliked: Staff & service
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

The projector was full of japanese porn movies and live web cams
Stayed 6 nights in Nov 2019

2/10 Terrible

Wai Ching

Disliked: Room comfort

Horrible experience

First of all, it is not a hotel, just like AB&B, The property is a residential block in CWB, I was questioned by the security guard when entered into the building coz I am not their resident or properties owners. After that there is no indication for lobby and I had to wait outside of the door for minutes. I was assisted at the first room of the floor which you can image how much of annoyance when everyone close and open the main door, more than 20-30 times the whole nite until 230am.... it was really a horrible experience I had ever before! I felt unsafe and so so stupid to make this choice.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

crescent

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect except for the smell cigaretts smoke when I check out. Another things are perfect.
Stayed 2 nights in Jan 2025

2/10 Terrible

Kwok Fai

Disliked: Cleanliness, staff & service, property conditions & facilities
Too bad
Stayed 3 nights in Nov 2024

8/10 Good

yee sabreena

Liked: Cleanliness, staff & service
有客服所以還不錯
Stayed 1 night in Oct 2024

2/10 Terrible

jaesun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
왠만하면 다른곳 가세요. 시설에 비해 절대 저렴하지않고 위치만 좋습니다. 위치만!
Stayed 3 nights in Oct 2024

2/10 Terrible

toshiki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
broken air conditioner, no hot water do not use this hotel
Stayed 4 nights in Oct 2024

6/10 Okay

??

Disliked: Staff & service, property conditions & facilities
鍵がバーコードをスマホで撮影した写真。スマホがないと開かない扉。 充電が切れると開かない可能性があるので注意
Stayed 2 nights in Oct 2024

10/10 Excellent

Sinying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Yue

Stayed 1 night in Jan 2024

4/10 Poor

GO

Disliked: Amenities, property conditions & facilities
マンションのワンフロアにありわかりにくく、マンションの管理人もホテルがあることをわかっていないようだった。偶然ほかの宿泊者が鍵を開けてくれてついて行った。ハウスキーパーがいて､オーナーと連絡を取ってくれてマンション入室用のパスワードと部屋の鍵を開けるQRコードをもらった。そのスタッフは親切だった。禁煙のはずの部屋はタバコ臭くて気持ちが悪くなった。駅近く空港までのA21のバス停が近く立地は100点施設は0点値段はマイナス100点。
Stayed 1 night in Oct 2023

6/10 Okay

wing han

Stayed 2 nights in Feb 2023

2/10 Terrible

Wah ping

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Che ming

Stayed 1 night in Aug 2022

2/10 Terrible

Man sing

Stayed 1 night in Aug 2022