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Hazelwick

3.0 star property

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Photo gallery for Hazelwick

Outdoor pool
Garden
Garden
Shared kitchen
Children’s play area – outdoor

Reviews

4.4 out of 10

Popular amenities

  • Air conditioning
  • Spa
  • Pool
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

View in a map
Hazelwick, Oldfield Rd, Horley, Horley, England, RH6 7EP
  • Place, Manor Royal Business Park
    ‪4 min drive‬
  • Place, Tulley's Farm
    ‪10 min drive‬
  • Place, K2 Crawley Leisure Center
    ‪11 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪2 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family of 6 Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Family of 6 Room

  • 11 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Family of 8 Cottage

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Family of 8 Cottage

  • 11 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Family of 4)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Family of 4)

  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Family of 5)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Family of 5)

  • 11 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Family of 4)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Family of 4)

  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €67
includes taxes & fees
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About this property

Hazelwick

Hotel in Horley with a full-service spa and an outdoor pool
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include self parking, a business center, and laundry facilities.
Hazelwick offers 9 air-conditioned accommodations with safes and shared/communal kitchens. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at Hazelwick, you'll be within walking distance of Archway Theatre. Free WiFi in public areas, a full-service spa, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include a business center, laundry facilities, and a terrace
  • Onsite recreation includes a playground
  • Just a 2-minute drive from Archway Theatre and a few minutes from Manor Royal Business Park
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Hazelwick offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. There's an onsite business center.

WiFi is free in public spaces. Hazelwick also features a terrace, a garden, and a picnic area. Parking is available for a fee.

This 3-star Horley hotel is smoke free.

Hazelwick has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)

Food and drink

  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 9:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hazelwick Reviews

Reviews

4.4
Rating 10 - Excellent. 4 out of 17 reviews
Rating 8 - Good. 0 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 10 out of 17 reviews

4.2/10

Cleanliness

4.4/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t recommend!!!

Drunk owner came out to us after being told she had ‘went to bed ‘ before check in time smelling of booze . We was then shown to our room that was already full , i assume no bed changes was made …. Supposedly pet friendly ( look at the stairs ) . We found a screw on the floor and cupboards full with various bits and pieces . Wouldn’t ever recommend this place !!
Stayed 1 night in Jul 2025

2/10 Terrible

Benhur

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Hotel Management I am writing to express my deep dissatisfaction with a recent experience I had following a hotel booking made at approximately 10pm. After booking, we took a taxi to the hotel, which took around 30 to 40 minutes. Upon arrival, the building was completely dark and the front door was locked. We knocked, and eventually a woman opened the door, but she seemed unaware of our reservation and refused to allow us into the room. She asked me to call someone for assistance, but no one answered the phone despite several attempts. As a result, we were left stranded outside late at night. Fortunately, there was another hotel just across the street, which kindly accommodated us. Otherwise, we would have had nowhere to stay. I attempted to contact customer support through the website, and although they did reach out to the hotel, the hotel refused to provide a refund. I am extremely disappointed by how this situation was handled. Not only were we denied access to a room we had paid for, but the refusal to refund the booking adds further frustration. Had there not been another hotel nearby, or had I not had the means to pay for an alternative, the situation could have been even worse. I kindly request that this matter be reviewed and that a full refund be issued as soon as possible. Sincerely,
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Stayed 1 night in Jul 2025

6/10 Okay

Hayley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Nicholas

Disliked: Staff & service, property conditions & facilities

Bizarre experience

A stay at the Hazelwick left us bemused and as if we’d spent a night in a parallel reality. I’m fine with quirky places but this was on another level. There were some good points- our room was more of a cottage with two bedrooms, two bathrooms and a kitchen. The location was good for Gatwick airport and we received a friendly welcome. However, when we arrived, the owner didn’t answer the door and another guest had been waiting there for over half an hour despite it being 40 minutes after check in. We eventually raised the owner on the phone and she’d been inside all along! We got the distinct impression she hadn’t been expecting us! We were then ushered into the garden while she rushed to make up a room for us. She never asked our names. We could’ve been anyone!! In the garden were two dogs which jumped up at us constantly having bolted down the road resulting in another guest having to run after them! My biggest concern was that the garden was full of dog muck (eughh) which the dogs were treading in and then putting their paws all over us. As we were shown our room 30 minutes later, the dogs came in too but worse still, the door had a dog flap so it was very difficult to keep them out. The room itself was ok, a bit shabby in places- think hippy vibe. One shower wasn’t working, but the other did. We left feeling that the owner is struggling a little with the running of the guesthouse and not quite in control. It’s in serious need of some refurbishment too.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Salima

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
TV not working, toilet blocked, jacuzzi not working.
Toilet blocked for the full duration and didn’t even move us to another room instead made us share the house toilet not what we paid for
Tv not working and neither was the jacuzzi
Stayed 2 nights in Jul 2025

2/10 Terrible

Christos

Disliked: Amenities
I am not sure if this means anything, but I will have to say anyway. I know they have a policy of checking in at 10:00 pm, but they do not take into consideration that people who travel by plane might have flight delays. So, I had a flight delay and I arrived at the hotel after 10:00 pm. There was no sign, no lights to see if anyone one could helped. I left with luggage in the middle of the night to find another hotel. First, I think that I should be reimbursed, and second, I think that it a bad practice for the hotel not to have an emergency mechanism in case of emergency. That experience was traumatic for me. And I will give very negative reviews
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

Our stay went smoothly. The room was adorable and the shared bathroom was spacious and clean with a separate shower and bathtub option. There were places to eat and a grocery store within walking distance.
The view from the road.
Stayed 1 night in Jun 2025

10/10 Excellent

Max

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Mikael

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Möttes av en värdinna i bikini !!!! . Urusla sängar. Nyckel saknades till ett av våra 2 rum. Stökigt på bakgården. Hundbajs på gräsmattan. Smutsigt på rummen.
Stayed 1 night in Jul 2025