2/10 Terrible
Nathaly
Travelled with family
8 Aug 2025
This hotel was terrible the customer service was below subpar. No one came out to greet us when we arrived we had to wait, when the guy finally came out he barely made contact with us as we were made to check in through mobile prior to check in along with a message to rate them ahead of time wow I wonder why lol...we were just given our key once the guy finally came out from the back with no conversation, at least he acknowledged us unlike the desk person from this morning that we never had a chance to meet even after repeated attempts by ringing the bell and even calling out no one came. The room was filthy with a toilet that didn't work properly, the place smelled like wet dog and smoke we were not given info about breakfast times clearly since the check in guy didn't talk to us, so as we came down at 9 the cleaner said it was done at 9 and we were there just as she was wiping down she could have at least offered a coffee but nope she was miserable.. Absolutely terrible customer service you need some re-training I would expect this from a no name motel not a name brand...I will never go back there and I would like to give it a zero
Nathaly
Stayed 1 night in Aug 2025


















