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Candlewood Suites Hot Springs by IHG

3.0 star property

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Photo gallery for Candlewood Suites Hot Springs by IHG

Suite, 1 Bedroom, Accessible
Exterior
Studio Suite, 2 Double Beds, Non Smoking
Suite, 1 Bedroom, Non Smoking
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3404 Central Ave, Hot Springs, AR, 71913
  • Place, Family Fun Park
    ‪3 min walk‬
  • Place, CHRISTUS Dubuis Hospital of Hot Springs
    ‪11 min walk‬
  • Place, Central Bowling Lanes
    ‪2 min drive‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, down duvets, pillow-top beds, individually furnished

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, individually furnished

Studio Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible

Suite, 1 Bedroom, Accessible

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually furnished

Studio Suite, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

Premium bedding, down duvets, pillow-top beds, individually furnished

Studio Suite, 1 Queen Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Hot Springs by IHG

Hotel with free parking, near Oaklawn Racing Casino Resort
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Candlewood Suites Hot Springs by IHG offers 93 accommodations with DVD players and coffee/tea makers. Rooms open to balconies or patios. These individually furnished accommodations include desk chairs. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Hot Springs by IHG. During your stay, you're just a quick walk from Family Fun Park. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Just a 1-minute drive from Oaklawn Racing Casino Resort and a few minutes from Bathhouse Row
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Hot Springs by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 560 square feet (52 square meters) and includes conference space. A library, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Candlewood Suites Hot Springs by IHG. Free self parking is available.

This 3-star Hot Springs hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Games
  • Library
  • Seasonal outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • 560 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood HOT SPRINGS
Candlewood Suites HOT
Candlewood Suites HOT Hotel
Candlewood Suites HOT Hotel SPRINGS
Candlewood Suites HOT SPRINGS
Candlewood Suites Hot Springs Hotel Hot Springs
Candlewood Suites Hot Springs Hotel

Candlewood Suites Hot Springs by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 512 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Judy

Travelled with partner
Liked: Cleanliness, staff & service
Was expecting a continental breakfast. Kitchen in room was useless for us. Stayed 2 nights and was expecting them to tidy room between nights. They didnt do and I had to go after fresh towels.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sherie

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
The room was very nice, love the bed. The only problems were no towels , the coffee pot was dirty there was old used filters in pot
Stayed 1 night in Oct 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming staff. Extremely clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and staff very friendly. Bonus was that there was no charge for the laundry.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nichole

Stayed 1 night in Oct 2025

10/10 Excellent

Gay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Very clean & staff was awesome
Stayed 1 night in Oct 2025

8/10 Good

Rita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good the room had an odor, it seems to have came from the carpet. My experience with rhe Staff was excellent. The young lady that worked the front desk was very informative giving me pamlets to the attractions that was near by. I doesn't remember her name but she's young and of color. The other front desk Staff was also very nice and professional.
Stayed 2 nights in Sep 2025

10/10 Excellent

norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candlewood has really done a great job updating their rooms I've always liked them, but now it's one of my favorite places and the staff is always polite and friendly I highly recommend this property, and you won't be disappointed
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly-renovated property was fantastic. Everything looked brand-new, very clean and tidy. The pool was beautiful and immaculate. Very handy 24-hour coffee machine featuring beans-to-coffee -- very tasty and fresh. Furnishings were top notch, and the room was spotless. Plenty of great furnishings and kitchen utensils. Great, modern, clean appliances. MUCH better than I had anticipated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Stayed 1 night in Jul 2025

10/10 Excellent

Mary Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was immaculate! Very comfortable arrangements!
Stayed 1 night in Sep 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sydnei

Stayed 1 night in Aug 2025

8/10 Good

tex

Stayed 1 night in Sep 2025

8/10 Good

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front staff was so nice and accommodating, rooms were nice and updated. Close to everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammed Fazil

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was really good, HVAC system was not cooling down as expected. Other than that, everything went really well
Stayed 1 night in Aug 2025

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Could be better

The room was very cute and the people were wonderful, but the toilet was running nonstop and it made the complete room damp and I had to have the window open to try it out some other than that it was worth the stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerald

Business traveller
Liked: Staff & service, room comfort
Dirty clothes left in my room from another guest. I took them to the front desk.
Stayed 1 night in Aug 2025

6/10 Okay

Steph

Travelled with family
Okay
Stayed 2 nights in Aug 2025

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025