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Aloft Houston Downtown

3.0 star property

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Photo gallery for Aloft Houston Downtown

Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers
2 bars/lounges, rooftop bar
Exterior
View from property
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
820 Fannin Street, Houston, TX, 77002
  • Place, House of Blues Houston
    ‪5 min walk‬
  • Place, Daikin Park
    ‪8 min walk‬
  • Place, Toyota Center
    ‪10 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

aloft, Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

aloft, Room, 2 Queen Beds

8.4 out of 10
Very good
(32 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Houston Downtown

An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Aloft Houston Downtown offers 168 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Aloft Houston Downtown. During your stay, you're just a quick walk from Shops at Houston Center. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • The restaurant, poolside bar, and 2 bars/lounges offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Daikin Park and Toyota Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Aloft Houston Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. The business-friendly Aloft Houston Downtown also features a rooftop terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily.
W XYZ bar - This bar serves dinner and light fare.
Rooftop Bar - This rooftop bar is located by the pool. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60.20 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available for a fee: USD 10 for adults and USD 10 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rooftop Bar
  • W XYZ bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height counter and sink (91 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 10 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
The following facilities are closed on Friday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night, plus a one-time cleaning fee of USD 50.00
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 0.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Valet parking fee: USD 60.20 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Houston Downtown Hotel
Aloft Houston By The Galleria Hotel
Aloft Houston Downtown Hotel
Aloft Houston Downtown Houston
Aloft Houston Downtown Hotel Houston
Aloft Houston Downtown a Marriott Hotel

Aloft Houston Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSE

Stayed 1 night in Dec 2025

8/10 Good

Rahman

Stayed 1 night in Dec 2025

10/10 Excellent

Diya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Beyonce, Center

Liked: Cleanliness, amenities
Room was spotless and customer service was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Fabio

Stayed 2 nights in Nov 2025

6/10 Okay

Karen

Business traveller
Liked: Cleanliness
The staff was excellent the room was average only complaint was the water pressure in the shower was extremely low.
Stayed 2 nights in Nov 2025

8/10 Good

DeAmbra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were nice but they did not have any food options. I believe they said the chef was out. Other than that is was a nice stay
Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Clean great place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 2 nights in Nov 2025

10/10 Excellent

veronica, Conroe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Love the Room, clean and comfortable, the staffing is nice and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Ken

Stayed 1 night in Nov 2025

6/10 Okay

Jevodkies

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/c was broke with no hot water and toilet stopped up but they did accommodate me finally and put me in another room although it was a much smaller room
Stayed 3 nights in Oct 2025

8/10 Good

Dawid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Odin

Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were extremely helpdul and welcoming.
Stayed 2 nights in Oct 2025

8/10 Good

Juan

Stayed 2 nights in Oct 2025

10/10 Excellent

SHANTEL ALISA

Stayed 2 nights in Oct 2025

8/10 Good

Zaneta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Corneliu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for downtown Houston, with convenient location and a decent price. The best part of your stay will be the staff: friendly, competent, professional, they will really make a difference for your stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Russell

Stayed 1 night in Oct 2025

10/10 Excellent

tanya

Stayed 2 nights in Oct 2025

4/10 Poor

Charlene D

Liked: Cleanliness
The property was in good shape, my only problem was the prostitution going on in the room next to us.
Stayed 4 nights in Oct 2025

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

ramiesh

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique hotel with a great location to many attractions in Houston!
Stayed 1 night in Oct 2025