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Best Western Cy-Fair

2.5 star property

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Photo gallery for Best Western Cy-Fair

Outdoor pool, pool loungers
Front of property
Suite, 1 King Bed, Non Smoking (with Sofabed)
Free breakfast
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
20035 Northwest Fwy, Houston, TX, 77065
  • Place, HCA Houston Healthcare North Cypress
    ‪2 min drive‬
  • Place, North Cypress Medical Center
    ‪2 min drive‬
  • Place, George R. Brown Convention Center
    ‪25 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,001 reviews
Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG

About this property

Best Western Cy-Fair

This hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Best Western Cy-Fair offers 61 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Cy-Fair. During your stay, you'll be within walking distance of North Cypress Medical Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by car from Houston Premium Outlets and 13 minutes from CityCentre
Best Western Cy-Fair offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Cy-Fair. Self parking is free. A complete renovation of Best Western Cy-Fair was completed in April 2025.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - April 2025

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Cy-Fair.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston

Best Western Cy-Fair Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 465 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosa, Cypress

Stayed 1 night in Jan 2026

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Professional and accommodating
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to place when im Cypress. Very comfortable beds, great hot foid breakfast like egss, sausage abd roasred potatoes plus waffles, cereal and fruit.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brett

Stayed 1 night in Nov 2025

2/10 Terrible

brittney

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The lady that checked us in was very rude .
Stayed 1 night in Dec 2025

10/10 Excellent

Todd

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Marco

Stayed 2 nights in Nov 2025

4/10 Poor

william

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We were there 3 nights and NO ONE ever cleaned and made the beds for the full time we were there. They moved us to a new room and the TV, microwave and refrigerator didn't work due to lack of electricity.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohamed, humble

Stayed 2 nights in Nov 2025

10/10 Excellent

Dontae

Stayed 1 night in Nov 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good hotel. Beds was a little uncomfortable. Breakfast was not the best but decent.
Stayed 1 night in Nov 2025

8/10 Good

Katherine, Newport

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
It was alright. Bathroom didn't have a fan so if you shower the whole room ends up muggy. Also they required a cash security deposit. This is odd because I've never been asked for cash. When you've been traveling for 18 hours and get to a hotel and asked for something you don't have on you it's a frustrating experience. Elevator was a little sketchy. There's no marking outside really to see when you're arriving so be careful.
Stayed 5 nights in Oct 2025

6/10 Okay

Jose

Travelled with family
Disliked: Amenities
Need clean the room better, found dead roaches in the room.
Stayed 1 night in Oct 2025

8/10 Good

Domanic

Stayed 1 night in Nov 2025

6/10 Okay

Datwan

Liked: Staff & service, room comfort
The only issue is that you have to have a $50 cash deposit for some reason they don't take credit card security deposits
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Nov 2025

6/10 Okay

Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The stay was ok nothing spectacular
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

8/10 Good

Gumercindo

Stayed 3 nights in Oct 2025

4/10 Poor

Cristian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
$100 cash deposit on a $45 room.(most places will take a card hold) If I had 145 to spend I would not be staying there. Go somewhere else. Sketchy area
Stayed 1 night in Oct 2025

10/10 Excellent

Diego

Stayed 1 night in Oct 2025