See all properties

Best Western Plus Downtown Inn & Suites

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Best Western Plus Downtown Inn & Suites

Outdoor pool, pool loungers
Lobby
Free daily buffet breakfast
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
915 W Dallas St, Houston, TX, 77019
  • Toyota Center
    ‪2 min drive‬
  • Daikin Park
    ‪2 min drive‬
  • George R. Brown Convention Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

8.4 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

City view from property

The Whitehall Houston

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,730 reviews
The price is €142
includes taxes & fees
28 Sept - 29 Sept
The Whitehall Houston

About this property

Best Western Plus Downtown Inn & Suites

Hotel with free breakfast, a quick walk to Buffalo Bayou Park
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking.
Best Western Plus Downtown Inn & Suites offers 76 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western Plus Downtown Inn & Suites. During your stay, you're just a quick walk from Sam Houston Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds, spaciousness, and cleanliness
  • 8 minutes by foot from Buffalo Bayou Park and a 2-minute drive from Downtown Aquarium
Best Western Plus Downtown Inn & Suites offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 398 square feet (37 square meters) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Downtown Inn & Suites. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 20.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Downtown
Best Western Inn Plus
Best Western Plus Downtown
Best Western Plus Downtown Inn
Best Western Plus Inn
Downtown Best Western
Best Western Plus Downtown Inn Houston
Best Western Plus Downtown Houston
Best Western Downtown Inn & Suites Houston Hotel
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Plus Downtown Inn Suites
Best Plus & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel
Best Western Plus Downtown Inn & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel Houston

Reviews

Best Western Plus Downtown Inn & Suites Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 756 out of 1019 reviews
Rating 8 - Good. 180 out of 1019 reviews
Rating 6 - Okay. 45 out of 1019 reviews
Rating 4 - Poor. 17 out of 1019 reviews
Rating 2 - Terrible. 21 out of 1019 reviews

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP ACCESS
Stayed 1 night in Jun 2025

10/10 Excellent

Fredy, SANFORD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning, breakfast people nice, swimming pool Room space
Stayed 1 night in Jun 2025

4/10 Poor

Jon, Fort Worth

Stayed 1 night in Jun 2025

2/10 Terrible

tracy

Stayed 1 night in Jun 2025

4/10 Poor

Nathaniel

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

Pay through hotels.com not at the site

Not enough characters allowed to explain my horrible experience. Long story short Best Western locked my credit card with failed attempts to approve charges. I booked 2 rooms and called ahead so that they could approve the charges in 1 swipe. They approved the "incidentals" before I even flew in. When i got to the hotel they authorized the 1st room and before the 2nd swipe the staff member stated "it's probably gonna time out". On my end the charge showed pending but she said on her end it didn't go through. The next morning i called my financial institution and they told the staff member either she has to cancel the charge or wait until it is dismissed and reattempt the charge then. For the 1st two days of my 4 day stay i was treated like a tenant who is late with the rent money. This fiasco went on for 6 days. I was back home, monitoring my account, and keeping Best Western informed and their response was "ok we don't want to get the authorities involed" as if I was working a scheme. Fyi no one reserves 2 rooms months in advance, calls ahead to inform you of the 2 reservations being paid under 1 card by 1 person, just to show up and try to get over on you. The towel that i used was tattered and made my face and back break out in hives. Saving grace was i had a good time with my family at the events we attended. 2 things i learned.1 if you make a reservation through hotels.com go ahead and pay through them too. 2 j will not be staying at this Best Western ever again
Stayed 4 nights in May 2025

10/10 Excellent

Belkis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
This was a great property. Very clean and well maintained. Bed was super comfortable and the room cooled quickly. I was traveling alone and felt completely safe at all times.
Stayed 3 nights in Jun 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good breakfast. Safe parking.
Stayed 3 nights in May 2025

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
Stayed 1 night in Jun 2025

6/10 Okay

Augustine

Business traveller
Liked: Staff & service
I stay here often. It is what it is... I like it for it's simplicity, ease of parking, proximity to downtown and price point.
Stayed 1 night in Jun 2025

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sonja-Gai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and Free parking are great perks
Stayed 3 nights in Jun 2025

10/10 Excellent

Alex, San Diego

Stayed 1 night in Jun 2025

10/10 Excellent

Felisa

Stayed 4 nights in May 2025

10/10 Excellent

Alex, San Diego

Stayed 1 night in Jun 2025

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness
Clean spacious nice breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice place
Stayed 2 nights in Mar 2025

8/10 Good

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in May 2025

8/10 Good

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Intimate property, with a pool and great breakfast options. I stayed here for Dreamcon and it was very affordable. My room had a fridge and a microwave so I was able to save and reheat my food if need be. There’s also a gym and restaurants all around. Staff was also very friendly and helpful. I would definitely stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

travis

Stayed 2 nights in May 2025