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Best Western Plus Downtown Inn & Suites

3.0 star property
VIP Access

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Photo gallery for Best Western Plus Downtown Inn & Suites

Outdoor pool, pool loungers
Free daily buffet breakfast
Exterior
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

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915 W Dallas St, Houston, TX, 77019
  • Place, Hobby Center for the Performing Arts
    ‪12 min walk‬
  • Place, Downtown Aquarium
    ‪18 min walk‬
  • Place, Toyota Center
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Full Kitchen, Sofabed, High Speed Internet Access

  • Sleeps 4

Mobility Accessible King Suite

  • Sleeps 4

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Bathroom

Mobility Accessible King Room with Tub

  • Sleeps 2

Two Queen Room

  • Sleeps 4

King Suite

  • Sleeps 4

King Room

  • Sleeps 2

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Property amenity
Holiday Inn Houston Downtown by IHG
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,604 reviews
The price is €102
includes taxes & fees
22 Dec - 23 Dec
Holiday Inn Houston Downtown by IHG

About this property

Best Western Plus Downtown Inn & Suites

Hotel with free breakfast, 8-minute walk to Buffalo Bayou Park
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking.
Best Western Plus Downtown Inn & Suites offers 76 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western Plus Downtown Inn & Suites. During your stay, you're just a quick walk from Sam Houston Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness, comfy beds, and cleanliness
  • 8 minutes by foot from Buffalo Bayou Park and a 2-minute drive from Downtown Aquarium
Best Western Plus Downtown Inn & Suites offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 398 square feet (37 square meters) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Downtown Inn & Suites. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 20.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Downtown
Best Western Inn Plus
Best Western Plus Downtown
Best Western Plus Downtown Inn
Best Western Plus Inn
Downtown Best Western
Best Western Plus Downtown Inn Houston
Best Western Plus Downtown Houston
Best Western Downtown Inn & Suites Houston Hotel
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Plus Downtown Inn Suites
Best Plus & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel
Best Western Plus Downtown Inn & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel Houston

Best Western Plus Downtown Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1073 reviews
Rating 8 - Good. 192 out of 1073 reviews
Rating 6 - Okay. 47 out of 1073 reviews
Rating 4 - Poor. 19 out of 1073 reviews
Rating 2 - Terrible. 21 out of 1073 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

breanā

Stayed 1 night in Sep 2025

10/10 Excellent

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool and the use of the fitness center. I did not like the fact that there is no place to walk within the property
Stayed 2 nights in Sep 2025

6/10 Okay

Jasneet

.
Stayed 3 nights in Sep 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 2 nights in Sep 2025

10/10 Excellent

Angela, Arlington

Travelled with family, Business traveller
Disliked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Benjamin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall property was nice. Wait staff wasn't accommodating when I asked to them to change the sheets.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ojinika

Stayed 5 nights in Aug 2025

10/10 Excellent

Charita

Stayed 3 nights in Aug 2025

10/10 Excellent

Torey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything except having to pay for parking
Stayed 1 night in Aug 2025

10/10 Excellent

OMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing the room it was very clean and the personal was respectful thank you very much..
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low rate for parking $20 per vehicle with security all night. This was a big one for us and the location is so close to all the good spots.
Stayed 1 night in Aug 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jason, Katy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really great and welcoming. It was nice to have security monitoring the parking lot at night. Great value and wonderful location close to downtown.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness
Happy with the property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Rooms with Excellent Amenities

We could not be happier with our stay. The staff were very friendly and accommodating. They even helped locate a pair of earrings I left behind. The hot tub was amazing and the pool is beautiful. I love the location and that there is security guarding the parking lot. The only thing I would change is possibly requesting a top floor room because there was a lot of noise and squeaking coming from the ceiling that woke us up every morning. Otherwise the hotel is phenomenal. 10/10 recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mishell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the staff was very nice. Breakfast was really good. Parking is not included with the hotel, you will have to pay extra for that amenity, but it’s worth it. I would stay here again when visiting Houston in the future.
Stayed 2 nights in Aug 2025

6/10 Okay

Gloria

Not as Expected

room average, noisy
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Business traveller
Liked: Cleanliness
There were people yelling in the lobby from 5:15-6:00 am, then from 6:30-7:15 and no one at the hotel did anything.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Mey, SEATTLE

Liked: Cleanliness, property conditions & facilities
I would stay here again, but it's just all right.
Stayed 2 nights in Aug 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Rosalinda

Travelled with family
Liked: Cleanliness
Great bed.
Stayed 1 night in Aug 2025