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Best Western Plus Sugar Land/Stafford

2.5 star property

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Photo gallery for Best Western Plus Sugar Land/Stafford

Lobby
Reception
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
14444 Southwest Fwy, Sugar Land, TX, 77478
  • Place, AMF Stafford Lanes
    ‪1 min drive‬
  • Place, CHI St. Luke's Health-Sugar Land Hospital
    ‪2 min drive‬
  • Place, Sugar Lakes Family Practice
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Communication Assistance, Microwave and Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Communication Assistance, Microwave and Refrigerator

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Wet Bar, Microwave and Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Walk In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Larger Room, Wet Bar, Sofabed, Microwave and Refrigerator

  • Sleeps 4

Similar properties

Lobby
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,013 reviews
The price is €84
includes taxes & fees
24 Nov - 25 Nov
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About this property

Best Western Plus Sugar Land/Stafford

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Plus Sugar Land/Stafford offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Best Western Plus Sugar Land/Stafford. During your stay, you'll be within walking distance of AMF Stafford Lanes. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 3 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Flying Saucer and a few minutes from CHI St. Luke's Health-Sugar Land Hospital
  • Dogs welcome for a fee
Best Western Plus Sugar Land/Stafford offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Best Western Plus Sugar Land/Stafford also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Sugar Land hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 35 per accommodation, per stay
  • 2.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35.00 per pet (varies based on length of stay)
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus Sugar Land/Stafford.

Property is also known as

Holiday Inn Express Houston Southwest
Holiday Inn Express Houston Southwest Hotel
Holiday Inn Express Houston Southwest Hotel Sugar Land
Holiday Inn Express Houston Southwest Sugar Land
Holiday Inn Express Houston Sugar Land
Holiday Inn Express Southwest
Holiday Inn Express Southwest Houston
Holiday Inn Express Sugar Land
Holiday Inn Express Sugar Land Houston
Sugar Land Holiday Inn Express
Holiday Inn Express Houston Southwest Sugar Land Hotel
Quality Inn Suites
Best Plus Sugar Land Stafford
Best Western Plus Sugar Land Houston

Best Western Plus Sugar Land/Stafford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 417 out of 604 reviews
Rating 8 - Good. 103 out of 604 reviews
Rating 6 - Okay. 44 out of 604 reviews
Rating 4 - Poor. 14 out of 604 reviews
Rating 2 - Terrible. 26 out of 604 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zooni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yanai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service ❣️
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

6/10 Okay

Angie

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Shakeel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets dirty very smelly.room air conditioner very loud.wonder why the local authorities have not yet shut it down.stay away from this property.
Stayed 1 night in Aug 2025

10/10 Excellent

DeWayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

No issues, easy to find and right off highway.
Stayed 2 nights in Aug 2025

10/10 Excellent

JOELY

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jul 2025

10/10 Excellent

Crystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Place is clean and feels safe.
Stayed 3 nights in Aug 2025

10/10 Excellent

kaleem

Stayed 3 nights in Jul 2025

10/10 Excellent

Chidera

Liked: Cleanliness, staff & service, property conditions & facilities
good price for a last minute book. clean facilities. friendly staff. breakfast was yummy
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from the front desk Shawn. Comfortable bed and clean room. Will come back again.
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service

Not bad

It was a good stay. Slight cleanliness issues in the corners of the place but the bedding and bathroom we’re clean. The people working there are really nice and caring.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gilberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Bobola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jul 2025

8/10 Good

D'Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t like about the stay I didn’t know they would hold $35 on my card for if I went to the snack bar
Stayed 1 night in Jul 2025

8/10 Good

RAMIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Natalia

Stayed 1 night in Jul 2025

10/10 Excellent

Li

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff at front desk don't like to do their job

We tried to check in early at 1.30 pm but the front desk clerk quickly brushed us off saying that there would be no rooms available until 3 pm, without bothering to check availability on the computer. When the four of us (including 2 kids) sat in front of the desk with our luggage committed to waiting until 3 pm, he suddenly discovered that two rooms next to each other are actually available! Later that evening same evening, when I noticed that one of our rooms had a noisy A/C unit and I requested another room, I spoke to a different front desk person that claimed that there was no other rooms with 2 queen beds available in the entire hotel. When I told him that my Hotels.com app indicated that 4 such rooms were available for booking, he claimed that those rooms were handicap access and had a different price to what we paid for our room and therefore I could not use that room. A price difference seemed like a sad reason to confine us to a noisy room in which we could not sleep. When I asked to speak to a manager, he was quickly able to find a room right next door to the room we had, and lo and behold it was a normal 2-queen room without handicap access! Overall, we got the impression the front desk personnel were lazy and would do anything to minimize their work, even at the cost of customer comfort. The bad experience with the front desk personnel marred an otherwise pleasant stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Lourdes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo.

Las condiciones estaban muy mal el olor y el baño no estan en optimas condiciones. Ya habia estado 3 años atras u esta muy desmejoradas las habitaciones y el desayuno muy descuidado para el panques no habia las medidas para hacerlos y la masa esta horrible
Stayed 2 nights in Jul 2025