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Candlewood Suites Houston Medical Center by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston Medical Center by IHG

Exterior
Property amenity
Exterior
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
10025 S Main Street, Houston, TX, 77025
  • Place, NRG Arena
    ‪2 min drive‬
  • Place, NRG Stadium
    ‪2 min drive‬
  • Place, NRG Park
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

7.4 out of 10
Good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Candlewood Suites Houston Medical Center by IHG

A 24-hour fitness center, a 24-hour business center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Houston Medical Center by IHG offers 80 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Candlewood Suites Houston Medical Center by IHG, you'll be within walking distance of NRG Stadium. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a 24-hour business center, convenience store, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from NRG Stadium and a few minutes from NRG Park
  • Pets welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Houston Medical Center by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Candlewood Suites Houston Medical Center by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 287 out of 879 reviews
Rating 8 - Good. 268 out of 879 reviews
Rating 6 - Okay. 141 out of 879 reviews
Rating 4 - Poor. 88 out of 879 reviews
Rating 2 - Terrible. 95 out of 879 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Had a broken tv but manager got a new one within 30min other than that amazing stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a safe, friendly hotel close to MDA Cancer Center
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. It had a musty smell though.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dalvin

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
This hotel was OK. It’s older and a bit rundown. I paid the premium price because it was during the rodeo. It definitely was not worth that price, but it was convenient. It’s doable for a place to sleep, but definitely not luxurious.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Disliked: Amenities
room was clean. Slow front desk check in but staff nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and spacious.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities
They did the best to accommodate I requested the one suite bedroom when I arrived they had given me a different room the front desk ( didn’t get his name) did the very best to accommodate me and my son for my stay the housekeepers did the above and beyond to make sure my room is clean. Maintenance came by to double check bathroom make sure everything was working will definitely stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gwendelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place close to mostly everything needed. Kitchen and cooking untensils supplied so you can prepare your own meals 😊. Location is great to Medical Centers 🏥. I enjoyed my stay
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Darin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more basic than expected for the price I paid and other hotels of same name. Room smelled musty, stale and the carpet was filthy. It smelled like old animal urine. Needs updating badly. Sheets were Clean. Good pillows and hot water was strong. Would not book again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tymah

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be back again!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I wanted to be staff was nice too
Stayed 2 nights in May 2025
Verified

6/10 Okay

Eden

Liked: Cleanliness
Hotel is old and out of date but appeared clean. The bed was very comfortable and the staff was kind and helpful. We stayed for two nights and did not received cleaning services at all and had to request clean towels from the front desk.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Bryana

Liked: Staff & service
Disliked: Amenities
The staff is great. The area is questionable due to homeless population.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Yes the where
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Kevin

Disliked: Cleanliness, amenities
No toilet paper dispenser, roll was sitting on the bathroom counter, bathtub needs refinished, kept having to get new keys for the room. Had 3 sets in two days
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice get away and everyone was hospitable.
Stayed 2 nights in May 2024
Verified

8/10 Good

Fredrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel. Staff was very friendly
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place with a nice staff. The rooms have full size refrigerators which I like. The traffic can make it hard to get out onto the road sometimes.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Margaret

Disliked: Staff & service, amenities
staff very rude. Charging for incidentals when the week before when I stayed they didn't. When asking about it I asked what incidentals... the pantry area was barely stocked with items for purchase. The manager tried to stare me down then told us to leave. Will never go back there again
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and roomy. The toilet height was too low. Staff was friendly and professional.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

AVERY

This place was disgusting.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
We saw 2 different bugs in the bathroom over a 1 night stay. The whole property had a smell to it, and the smell traveled with us after staying there one night. The pool had a closed sign with no opening date. The dishwasher had an inch of water in it. Aside from those things, the place was average.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Leonard

Disliked: Cleanliness, amenities, property conditions & facilities
First room the stove was on and hot. Also the TV would not work. They switched our room and the second was even worse. Infested with roaches and carpet badly stained. Had to get another hotel. Waiting to see if they come through with my full refund.
Stained carpet
Roach on fridge
Stayed 2 nights in Jan 2026