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Country Inn & Suites by Radisson, Houston Northwest, TX

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Houston Northwest, TX

Lobby
Studio Suite, 2 Queen Beds, Non Smoking
Business centre
Free daily full breakfast
Outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12915 FM 1960 Rd W, Houston, TX, 77065
  • Place, HCA Houston Healthcare North Cypress
    ‪3 min drive‬
  • Place, North Cypress Medical Center
    ‪3 min drive‬
  • Place, Cypress Fairbanks Medical Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Houston Northwest, TX

Aparthotel in Houston with an outdoor pool and free breakfast
This smoke-free aparthotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV with satellite channels. Premium bedding, a coffee/tea maker, and free local calls are among the other amenities available to guests. Limited housekeeping is available.
Country Inn & Suites by Radisson, Houston Northwest, TX offers 65 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Houston Northwest, TX. During your stay, you'll be close to HCA Houston Healthcare North Cypress. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This comfortable aparthotel has 65 apartments on 3 floors. Free WiFi and satellite TV channels are available in each apartment.
  • Each apartment offers satellite TV, a refrigerator, and a microwave
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • 13 minutes by car from Houston Premium Outlets and 14 minutes from CityCentre
  • Dogs welcome for a fee (restrictions apply)
Country Inn & Suites by Radisson, Houston Northwest, TX offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Houston Northwest, TX. Free self parking is available.

This 3-star Houston aparthotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch TV with premium satellite channels
  • Library

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Business centre
  • Desk
  • Desk chair
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 23 kg per pet
  • Fee: USD 57.50 per pet per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a hospital

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 floors
  • 65 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 57.50 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 57.50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 31 and close October 31.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Houston-Nw
Country Inn Carlson Houston Northwest TX
Country Carlson Houston Northwest TX
Country Inn Suites by Radisson Houston Northwest TX
Country Inn & Suites by Radisson, Houston Northwest, TX Houston

Country Inn & Suites by Radisson, Houston Northwest, TX Reviews

Reviews

6.6
Rating 10 - Excellent. 259 out of 930 reviews
Rating 8 - Good. 229 out of 930 reviews
Rating 6 - Okay. 151 out of 930 reviews
Rating 4 - Poor. 111 out of 930 reviews
Rating 2 - Terrible. 180 out of 930 reviews

6.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Taliya

Liked: Cleanliness, property conditions & facilities
If you looking for a a great place at lower price this is your place. Close to everything from target to burger king. If you don't have a car most things is in walking distance.
Stayed 1 night in Nov 2025

2/10 Terrible

Kathlyn

Stayed 1 night in Oct 2025

2/10 Terrible

Michelle

Business traveller
Disliked: Amenities, property conditions & facilities
The room felt neglected overall, especially the bathroom, the bathtub was chipped and missing a piece that stops it from draining so you could only take a shower. As far as taking a shower, the hot water only lasted 5 minutes at best. There was no hair dryer, even after multiply requests for one. Housekeeping never refilled the coffee packets in my room. When I went to the desk in the evening to get some for the morning, the lady looked in one drawer, handed me decaf, when I said I wanted regular, she looked in the same drawer and then said they didn’t have any. Most hotels at least have coffee available 24/7 in the lobby, they only had coffee made during breakfast times. While in the room, I could hear everything in the hallway and some of the other rooms. When my schedule changed and I had to cut my visit short, the property manager has been unreachable for Expedia to get me a partial refund. Overall, I would not recommend this hotel to anyone.
Stayed 6 nights in Oct 2025

4/10 Poor

Skye

Disliked: Cleanliness
The hallways and room had torn carpet. The bath had rusted and calcified fixtures. Bathroom smelled of mold. Bathroom had chiped and cracked paint like someone broke into the bathroom. This entire facility is indeed of a complete renovation
Stayed 1 night in Oct 2025

8/10 Good

Cassandra

Liked: Cleanliness, room comfort
Was able to relax with my husband. No complaints
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Stayed 1 night in Oct 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities
First room had “live” German roachs, the attendant was very nice and allowed us to switch rooms and encounter the same problem. He was very understanding and said he would approve the refund.
Roach more on the night stand and carpeting
Stayed 1 night in Oct 2025

2/10 Terrible

Blanca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel smells awful. The carpet is extremely dirty and I bet that’s where the awful smell is coming from
Stayed 1 night in Oct 2025

2/10 Terrible

Jesse James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Laurie, El Dorado Springs

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The first problem was the tub had no stopper for a bath. The receptionist said she’d call housekeeping. Never happened. There was no hot water for five days. The pool was closed by the Harris County health department. The gym was permanently closed. Housekeeping changed the towels every day but only made the bed every other day. The tv had a webpage pop up that said I had to join something to watch. I ask the desk clerk. He said “we fix”. Nothing happened. The room was clean and comfortable.
Stayed 6 nights in Sep 2025

4/10 Poor

Trimaine

Disliked: Cleanliness, room comfort

Trash never stay here again

The main hallway smells like piss and pneumonia on the old carpet. As soon as he try to give me a room on the first floor, when I walked in it smelled like mold. I went to the front desk and asked for a different room or my money back. He moved me to the third floor, the bathroom tub was rusted and peeling. The hot water lasted about five minutes and once I try to inform the guy at the front desk, he said it was new hot water heaters. I couldn’t take a hot shower because the water did not say hot. The room service lady came to the door saying something (hell idk because I only speak English and not Spanish) and I told her to come in but she never came in to clean the room. It’s not fair when they have staff that cannot speak English and this is America and I will not be learning to speak Spanish. (The lobby looks good)
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, room comfort
Staff was really nice. Room was clean and ac was working in great condition.
Stayed 1 night in Sep 2025

2/10 Terrible

Maria T.

Disliked: Cleanliness, property conditions & facilities
I couldn’t even stay in this place because they don’t even have hot water.
Stayed 2 nights in Sep 2025

2/10 Terrible

LaTeisha

Disliked: Cleanliness, amenities, property conditions & facilities
Having no hot water is not ok. And to not even offer a discount for the inconveniences is poor customer service
Stayed 3 nights in Sep 2025

10/10 Excellent

Phillip

Stayed 1 night in Sep 2025

4/10 Poor

Jerri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I want called or anything. Traveled 12 hours to arrive to no hot water available. Paid for 2 rooms in advance. Also pool was closed when site said it was open and roaches in my room.
Stayed 2 nights in Sep 2025

2/10 Terrible

Gaby

Disliked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Yolonda

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotels I have ever stayed in. Do Not let the Radisson name fool you. No hot water bathtub was peeling. It's so many different funky smells. DO NOT WASTE YOUR MONEY OR TIME!!!!!
Stayed 2 nights in Sep 2025

6/10 Okay

Mehmet ali

Travelled with family
The location is good, near to shopping markets and restaurants. The staff was helpful. Cleannes is 3 average. The breakfast was poor.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nora

Travelled with family
Disliked: Cleanliness, room comfort

Roaches, Roaches, and More Roaches!!!!

The hotel was infested with roaches. When we pulled our civers back on the bed roaches scattered and they were all over the walls too. We hot switched to another room and it had roaches too. We couldn't even sleep because we were paranoid about the roaches. The boiler broke and there was no hot water. They were rudely rushing everyone out of the hotel. My family couldn't even shower.
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Disgusting carpet and no hot water and roaches.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty: bathroom - towels smell bad - roaches - no hot water . No internet. The location smell bad on star to much. I don’t recommend it for no one.
Stayed 1 night in Aug 2025

2/10 Terrible

kimberly

Travelled with family
Disliked: Cleanliness, room comfort

Horrible experience

Horrible i checked out at 11pm. When i arrived the room had a mold and smoke smell and there was roaches on bed and tv stand. I got switched to a different room and same thing after a few hours i had to leave the smell was bad and roaches on bed and there was hair on bed.
Stayed 1 night in Aug 2025

2/10 Terrible

Gaynor

Disliked: Cleanliness, property conditions & facilities
Property is dilapidated, roach infested and smells like mold going down the hallway.
Stayed 1 night in Aug 2025

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, room comfort

Bugs

Roach Motel
Stayed 2 nights in Aug 2025