Crowne Plaza Houston Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Galleria Area by IHG

Exterior
Suite, 1 Bedroom (Microwave)
Exterior
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
7611 Katy Fwy, Houston, TX, 77024
  • Memorial Park
    ‪3 min drive‬
  • Houston Arboretum and Nature Center
    ‪4 min drive‬
  • Memorial City Mall
    ‪9 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪37 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Microwave)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms (Microwave)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Houston Galleria Area by IHG

Hotel in Houston with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Crowne Plaza Houston Galleria Area by IHG offers 207 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Houston Galleria Area by IHG. During your stay, you'll be within walking distance of Memorial Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from Daikin Park and 11 minutes from Toyota Center
  • Dogs welcome for a fee
Crowne Plaza Houston Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston Galleria Area by IHG. Free self parking is available.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
7611 Bistro & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 16.96 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 7611 Bistro & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area

Crowne Plaza Houston Galleria Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 502 out of 1007 reviews
Rating 8 - Good. 232 out of 1007 reviews
Rating 6 - Okay. 109 out of 1007 reviews
Rating 4 - Poor. 81 out of 1007 reviews
Rating 2 - Terrible. 83 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weeknight getaway

We had a great time. Hotel was nice and clean, staff were super friendly and considerate. Parking was a breeze, and felt safe behind the gate.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sergio Perez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and very nice’ will be staying there any time that travel to Houston!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Jan 2025

10/10 Excellent

timothy, takoma park

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Jan 2025

2/10 Terrible

Sandra

Stayed 1 night in Jan 2025

8/10 Good

Arlety

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Armando

Stayed 1 night in Jan 2025

8/10 Good

Chad

Stayed 1 night in Jan 2025

10/10 Excellent

Swapnil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay. Clean rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Alfred

Stayed 1 night in Jan 2025

10/10 Excellent

Jermaine

Stayed 1 night in Jan 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Chelsie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Hotel was fine. Clean, updated somewhat recently rooms. There is a resturant and bar in the hotel, but there is no room service even though they say there is and a heads up: the food listed on the menu arent actually what you get. For example: the veggie burger states "Veggieburger,picodegallo,pepperjackcheese, cilantro-limecrema,briochebun" but I just got a veggie burger patty with iceberg lettuce and cheese. For the Maragita they state: "CorazónBlancotequila,Cointreau,freshlimejuice, housemadesimplesyrup" but was actually just jose cuervo and premixed Zinger juice. Lol. Very average hotel experience. Not bad, not great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Stayed 2 nights in Dec 2024

6/10 Okay

Max

The building is old and the breakfast isn’t fresh
Stayed 2 nights in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

emma

Stayed 5 nights in Dec 2024

10/10 Excellent

JESSICA, San Antonio

Stayed 1 night in Dec 2024

10/10 Excellent

Raye Ann

Liked: Cleanliness, amenities, property conditions & facilities
I liked that they had a bar and a restaurant.
Stayed 2 nights in Dec 2024

8/10 Good

Robin

Stayed 1 night in Dec 2024

10/10 Excellent

Angelique

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Front desk staff was very nice very polite upon checking in. I had a problem with the room and she fixed it then they gave me a second room that also had here on the floor and I wasn’t really tripping. I just told him to get on their cleaning staff about the hairy floor in the bathroom so I’m gonna still give them a great review because the staff was excellent. The lobby was clean.
Stayed 1 night in Nov 2024

8/10 Good

Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly good location and price was great for the location.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharifa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service Deborah was amazing!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

Overall good. Would stay again.
Stayed 3 nights in Dec 2024

4/10 Poor

Karina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024