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Crowne Plaza Houston Galleria Area by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Houston Galleria Area by IHG

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch and dinner served
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7611 Katy Fwy, Houston, TX, 77024
  • Place, Marq*E Entertainment Center
    ‪3 min walk‬
  • Place, Memorial Park
    ‪19 min walk‬
  • Place, Houstonian Golf Club
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(48 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Microwave)

Room amenity

Suite, 1 Bedroom (Microwave)

8.6 out of 10
Excellent
(9 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom)

Room amenity

Suite, 1 King Bed with Sofa bed (1 Bedroom)

9.2 out of 10
Wonderful
(14 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Microwave)

Room amenity

Suite, 2 Bedrooms (Microwave)

7.4 out of 10
Good
(3 reviews)
  • 87 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Crowne Plaza Houston Med Ctr-Galleria Area by IHG
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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 1,427 reviews
The price is €65
includes taxes & fees
25 May - 26 May
Crowne Plaza Houston Med Ctr-Galleria Area by IHG

About this property

Crowne Plaza Houston Galleria Area by IHG

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Crowne Plaza Houston Galleria Area by IHG offers 207 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Houston Galleria Area by IHG. During your stay, you'll be within walking distance of Memorial Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from Daikin Park and 11 minutes from Toyota Center
  • Cats and dogs welcome for a fee
Crowne Plaza Houston Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 11 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston Galleria Area by IHG. Free self parking is available.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
7611 Bistro & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 16.96 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 7611 Bistro & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area

Crowne Plaza Houston Galleria Area by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 576 out of 1005 reviews
Rating 8 - Good. 223 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 60 out of 1005 reviews
Rating 2 - Terrible. 60 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk clerks were courteous and helpful.
Stayed 2 nights in Jan 2026

8/10 Good

tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The ok was clean and quiet.
Stayed 2 nights in Jan 2026

8/10 Good

Rider

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay fr
Stayed 7 nights in Jan 2026

10/10 Excellent

Shaun, La Puente

Stayed 2 nights in Jan 2026

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Clean space
Stayed 6 nights in Jan 2026

2/10 Terrible

lisa

Travelled with family
They didn't have the room that i booked, to accommodate 5 guests, instead they try to give me a 1 bed room. Very disappointed at this hotel. Have to cancel my reservation and look for another at the last minute hotel. Horrible experience. According to the front desk, if i booked reservation by Expedia is not warranty to get what i requested.
Stayed 1 night in Jan 2026

10/10 Excellent

Mikayla, Plainfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't eat or drink at the bar, but the hotel itself was wonderful! Great location, extremely clean, and lovely staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Liyah

Stayed 1 night in Jan 2026

10/10 Excellent

Robert L

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Zoel, Doral

Stayed 2 nights in Jan 2026

10/10 Excellent

sergio, Doral

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything went good
Stayed 3 nights in Jan 2026

10/10 Excellent

Daxx

Business traveller
Liked: Cleanliness, staff & service, amenities
Great time very clean!
Stayed 1 night in Jan 2026

2/10 Terrible

Salim

Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water and the clean water in the toilet smelled like sewage. Also, the toilet kept running and I had to remove the lid and reset the pressure tank. Never again. This place is horrible.
Stayed 2 nights in Jan 2026

6/10 Okay

Yangyi

Stayed 2 nights in Jan 2026

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean room & comfortable beds
Stayed 2 nights in Dec 2025

10/10 Excellent

Ricardo S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the check in to the check out was great! All staff members were very friendly and was pleasantly helpful. Will definitely stay again on our next visit to Houston.
Stayed 3 nights in Dec 2025

10/10 Excellent

george, CROSBY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and awesome service. Nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have breakfast but drinks were perfectly made!
2026 New Years Celebration!
Stayed 1 night in Dec 2025

4/10 Poor

jan

Stayed 1 night in Dec 2025

8/10 Good

Thuy

Stayed 1 night in Dec 2025

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about the room
Stayed 1 night in Dec 2025

8/10 Good

Russell

Stayed 1 night in Nov 2025

10/10 Excellent

Savina

Stayed 2 nights in Dec 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities
Since the hotel has been upgraded, I loved my stay. It’s so nice and clean and pretty.
Stayed 1 night in Dec 2025