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Crowne Plaza Houston Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Galleria Area by IHG

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch and dinner served
Exterior
Outdoor pool, open 6:00 AM to 11:00 PM, free pool cabanas

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool

Explore the area

View in a map
7611 Katy Fwy, Houston, TX, 77024
  • Place, Marq*E Entertainment Center
    ‪5 min walk‬
  • Place, Memorial Park
    ‪19 min walk‬
  • Place, Houstonian Golf Club
    ‪3 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(55 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(31 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Microwave)

Suite, 1 Bedroom (Microwave)

Suite, 1 Bedroom (Microwave)

8.0 out of 10
Very good
(7 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (1 Bedroom)

9.4 out of 10
Exceptional
(13 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Microwave)

Suite, 2 Bedrooms (Microwave)

Suite, 2 Bedrooms (Microwave)

7.0 out of 10
Good
(2 reviews)
  • 87 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About this property

Crowne Plaza Houston Galleria Area by IHG

Hotel in Houston with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Crowne Plaza Houston Galleria Area by IHG offers 207 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Houston Galleria Area by IHG. During your stay, you'll be within walking distance of Memorial Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from George R. Brown Convention Center and 12 minutes from Rice University
  • Cats and dogs welcome for a fee
Crowne Plaza Houston Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 11 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston Galleria Area by IHG. Free self parking is available.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
7611 Bistro & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 16.96 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 7611 Bistro & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area

Crowne Plaza Houston Galleria Area by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but more open parking up front would be nice. They’re for members only.
Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
We don’t think anyone would come here for the surrounding area. However, we found the staff, the service, and the facility to be excellent. We have no complaints, and we would definitely come back again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Tinikia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Okay Hotel

The hotel was pretty decent for the most part. I was disappointed regarding the shower in my FIRST room. After a long flight I longed for a nice hot shower but when I entered the shower I noticed there was a plumbing issue the pull up stem did not allow for only the shower to run water was coming out of the bath faucet and water pooled in the tub as I showers.. ew! I was moved to another room the next morning Andy shower pressure was low.. some of the amenities were not accessible I did not recall that being mentioned on this site though. Breakfast was mediocre with no offers of turkey meat products. As I do not eat beef or pork.
Stayed 2 nights in Aug 2025

6/10 Okay

kuruvilla

Liked: Staff & service
I was not so impressed.we had to switch rooms because the first room had a broken toilet and the shower had only hot water.the second room was on the second floor..my nose and eyes started running because of some allergies i think dust..
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice.
Stayed 1 night in Aug 2025

6/10 Okay

Gilbert

Business traveller
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Business traveller
Liked: Property conditions & facilities

A good time

Very good food! In a nice little bar with plenty of choices for adult beverages.
Stayed 1 night in Aug 2025

10/10 Excellent

Jarrod

Stayed 1 night in May 2025

6/10 Okay

Sherry

Stayed 1 night in May 2025

8/10 Good

Kaylen

Stayed 2 nights in Jul 2025

10/10 Excellent

Shelton

Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

isabell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dale

Rooms are good but it is being remodeled at present
Stayed 1 night in Jul 2025

6/10 Okay

Mitchell

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Average stay not worth the price
Stayed 1 night in Jul 2025

10/10 Excellent

Celinda

Stayed 1 night in Jun 2025

4/10 Poor

Jie

Liked: Cleanliness, amenities
Disliked: Staff & service
The property itself is all right, it has convenient location, room is spacious and clean. However when I tried to open the blind on the second day (using the normal force), the whole blind fell off, left me a bruise on one arm and a scratch on the other. I talked to the front desk, they sent someone to fix it quickly, but between the 2 staff at the front desk, no one showed any concern about my safety or even checked my conditions. Very disappointed.
Stayed 1 night in Jul 2025

4/10 Poor

Alejandro

Travelled with family
Check in took like 25 min. Shower tube was clogged
Stayed 1 night in Jul 2025