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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Serves breakfast, lunch and dinner
Exterior
Standard Room, 2 Queen Beds
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪8 min walk‬
  • Place, Westheimer Road
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(39 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(88 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

8.0 out of 10
Very good
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.6 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Richmond Avenue. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by car from Children's Museum of Houston and 6 minutes from Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 717 out of 1501 reviews
Rating 8 - Good. 281 out of 1501 reviews
Rating 6 - Okay. 211 out of 1501 reviews
Rating 4 - Poor. 132 out of 1501 reviews
Rating 2 - Terrible. 160 out of 1501 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service
Friendly staff, clean & comforable rooms, great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good best hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and made sure the hotel was clean in all areas.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

samy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay i enjoyed the place and the clean room definitely i will come again
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jerold

Liked: Cleanliness, staff & service, property conditions & facilities
The staff very welcoming, helpful and courteous. Hotel was clean centrally located to the downtown area.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Katrina Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, super comfortable beds.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Darlene

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, parking
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness, property conditions & facilities
Friendly staff and kindly let us have a small work group session in the dining area- very accommodating!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the service was excellent!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Tulimalefoi

Liked: Staff & service
convenient location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect for my entire stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
The bed was comfy, the room was clean and well stocked, and I had a nice view from my room of the city. I would definitely stay again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great beds, linens, very nice room!! Would stay here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trethia

Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the room and the staff were friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Clean room, great bar, and AMAZING staff! They were very helpful and friendly! I’ll definitely stay there again :)
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful! The overall stay was amazing!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay at hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities
The staff were superlative. From check-in to check-out, we encountered courteous and attentive staff. Shout out to those staffing the breakfast area and the bar.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities
Quick check in, clean room, responsive staff & secure location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anastasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodations and the breakfast buffet was wonderful with many options and excellent service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LETRICE

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and comfortable and had staff was friendly and helpful and respectful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kamilah

Liked: Cleanliness, staff & service, amenities
Very convenient for our stay. My room was very clean. The staff was really nice as well.
Stayed 2 nights in Jan 2026