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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Standard Room, 2 Queen Beds
Exterior
Point of interest
Meeting facility
Serves breakfast, lunch and dinner

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Rice University
    ‪2 min drive‬
  • Houston Zoo
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.2 out of 10
Good
(28 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(44 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife)

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 1 King Bed (Worklife)

7.6 out of 10
Good
(16 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel with an outdoor pool, in the vicinity of Houston Natural Science Museum
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Richmond Avenue. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by car from Children's Museum of Houston and 5 minutes from Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 426 out of 1006 reviews
Rating 8 - Good. 203 out of 1006 reviews
Rating 6 - Okay. 145 out of 1006 reviews
Rating 4 - Poor. 101 out of 1006 reviews
Rating 2 - Terrible. 131 out of 1006 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ester

Stayed 2 nights in Apr 2025

4/10 Poor

kelly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Never Again

The tub handle was broke. Took maintenance hours to come fix it. No hot water....only one working elevator ans we was on the 17th floor. No compensation or anything.
Stayed 1 night in May 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Jeffrey

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hotel was very outdated and overpriced. Honestly expected better from a crowne plaza. There was also what seemed a water leak which made the whole floor smell like mildew the entirety of our stay. AC did not work at full potential as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great hospitality and making my daughter and I safe at this property.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Stayed 3 nights in Apr 2025

4/10 Poor

Tyshawna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They over charged my card and wont answer the phone to straighten it out so I've had to contact bank, etc BIG TIME WASTER.
Stayed 2 nights in Apr 2025

6/10 Okay

Breanna

Travelled with group
Disliked: Room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Garold, Richland Hills

Business traveller, Travelled with partner
Liked: Staff & service
Old, and clean
Stayed 3 nights in Apr 2025

4/10 Poor

MICHELE

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I was very frustrated becsue tere were no fees indicated for parking at this propoerty and I was ccharged 25 per night -- I ould have stay one exit further at Doubletree without parking!@ ONKIY one in four elevtors worked and it was on it's last leg
Stayed 3 nights in Apr 2025

8/10 Good

Raven

Stayed 2 nights in Apr 2025

6/10 Okay

Ludin Giovanni

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great room and service, but only one elevator worked!! very frustrating since there were many floors so the waits were extremely long especially around checkout time
Stayed 1 night in Apr 2025

4/10 Poor

FLOR

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
No parking, and you have to pay additional.
Stayed 1 night in Apr 2025

2/10 Terrible

Fayaine

Stayed 3 nights in Apr 2025

8/10 Good

Nakiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Keyao

Stayed 2 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Apr 2025

4/10 Poor

Gerardo

Stayed 1 night in Apr 2025

10/10 Excellent

Madeline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, first time to check in Crown Plaza was very happy because it’s pretty close to go to Rice University College. We’re very comfortable to stay, the receptionist was very kind, friendly and awesome. The room was clean and nice. I Love to recommend hundred percent. The price also is very reasonable. Thank you Crown Plaza Hotel.
2 queens bedroom
Stayed 1 night in Apr 2025

6/10 Okay

Alexis

Disliked: Staff & service
Stayed 4 nights in Apr 2025

8/10 Good

justin

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was nice and so were the staff. The hotel has a few run down items but nothing too bad.
Stayed 3 nights in Apr 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2025

2/10 Terrible

Denny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID - Dirty and not to be trusted

Old, dirty and Ola - the front desk manager, hung up on me when i asked to speak to a manager as they wouldnt refund me for early check out
Stayed 2 nights in Apr 2025