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Extended Stay America Suites Houston I10 West CityCentre

2.5 star property

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Photo gallery for Extended Stay America Suites Houston I10 West CityCentre

Studio, 2 Double Beds, Non Smoking
Restaurant
Desk, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
11175 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪2 min drive‬
  • Memorial City Mall
    ‪3 min drive‬
  • Westheimer Rd
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪36 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Houston I10 West CityCentre

Suburban hotel in Houston with free breakfast
Coffee/tea in a common area, laundry facilities, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Houston I10 West CityCentre offers 110 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

During your stay at Extended Stay America Suites Houston I10 West CityCentre, you'll be within walking distance of CityCentre. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 2-minute drive from CityCentre and a few minutes from Memorial City Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Houston I10 West CityCentre also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Houston hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 5:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Houston I-10 West CityCentre
Extended Stay America Katy
Extended Stay America Katy Freeway
Extended Stay America Katy Freeway Hotel
Extended Stay America Katy Freeway Hotel Houston
Extended Stay America Katy Freeway Houston
Extended Stay America Houston Katy Freeway Hotel
Extended Stay Deluxe Houston - Katy Freeway Hotel Houston
Extended Stay America Houston I 10 West CityCentre
Extended Stay America Suites Houston I10 West CityCentre Hotel
Extended Stay America Suites Houston I10 West CityCentre Houston

Extended Stay America Suites Houston I10 West CityCentre Reviews

Reviews

6.6
Rating 10 - Excellent. 246 out of 911 reviews
Rating 8 - Good. 204 out of 911 reviews
Rating 6 - Okay. 155 out of 911 reviews
Rating 4 - Poor. 127 out of 911 reviews
Rating 2 - Terrible. 179 out of 911 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Betzaira

Travelled with pets
Disliked: Cleanliness, staff & service, amenities
I stayed in a pet friendly floor because I had my dog with me. While I was out, my dog found roach poison in the room. Luckily they didn’t ingest it. When I notified the front desk that someone left roach poison in the pet room and my dog almost ate it, they became immediately defensive that “they did not do it” and did nothing to fix this. I was not able to leave my dog in the room after that due to the safety concerns.
Stayed 2 nights in Mar 2025

10/10 Excellent

Donell

I think the hotel is really good if I could change one thing is that they could do housekeeping a little bit more but other than that, it’s pretty cool
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Shakirah

Stayed 1 night in Mar 2025

6/10 Okay

Esa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location. Requires some maintenance.
Stayed 1 night in Mar 2025

4/10 Poor

Danielle

Travelled with family
Liked: Cleanliness, room comfort
I've been here with my family for awhile. We are home hunting. On Feb 28th I was locked out of my room overnight because there is no night shift person available. I had to sleep in my car. Next morning, the two office people Guy and Lady met several people who were also stuck in the lobby for their lack of service, with no empathy and finger pointing. I was exhausted so I waited for the manager. She told me that no was Compensated and told me "give her a sec" and she never got back with me. I felt gaslighted and disregarded and lost my money for a comfortable night of sleep in my room. For safety reasons and comfort reasons that was unprofessional. Not to mention the roaches are outrageous. They should help pay for the stay it's so many of them. The staff is usually very kind and so is the manager but recently I had a horrible experience. So if you're the type to leave, lose your card, and may work at night, stay at your own risk because you may not get your money back and be met with no empathy in addition to your experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Stayed 1 night in Feb 2025

8/10 Good

hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Stayed 1 night in Feb 2025

2/10 Terrible

Tiffney

Disliked: Cleanliness, staff & service, property conditions & facilities
This property did not have the basic essentials while staying in an extended stay. Bathroom wasn’t equipped with a hair dryer. For an extended stay there wasn’t any dishes, cups, pots, etc. There wasn’t any ice machine at the facility. This place was such an inconvenience.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet got plenty of peaceful rest and a nice welcoming staff
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro

Stayed 1 night in Feb 2025

8/10 Good

Michael

Stayed 1 night in Feb 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Staff friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to interstate, mall, and eating places
Stayed 1 night in Feb 2025

8/10 Good

hector

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

at the end of the day I was very disappointed

No internet the first day, I could walk 2 doors down to get internet on the other days. Had to use the hotspot on my cell do do any work. I used up all my data in one day. I ended up going to McDonalds to use there wifi. at the end of the day I was very disappointed I left a day early and went to LaQuinta
Stayed 3 nights in Feb 2025

10/10 Excellent

Pedro

Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aftab

Stayed 1 night in Jan 2025

2/10 Terrible

Suzette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book here, terrible front desk

Check in was a nightmare. The front desk girl had no idea what she was doing. Papers were all iver the floor in the entrance when I entered. And she just watched me pick them up for her. Took 45 mins just to try to check in. Just to be told because it’s “so late” I can’t check in anymore. But the policy states check in cut off time is 12am I arrived at 10:56pm….. then saying her registers were already down for the night. Then having me go back and fourth saying I can. Pay cash but then I have to pay $10 on a card. Everything about this place was horrible. All for me to waste almost an hour and still not even be able to check in. She has absolutely little to no knowledge about what she was doing.
Stayed 1 night in Feb 2025