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Extended Stay America Suites Houston Med Ctr Greenway Plaza

Property class: 2.5

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Photo gallery for Extended Stay America Suites Houston Med Ctr Greenway Plaza

Studio, 2 Double Beds, Non Smoking
Lobby
Desk, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
2330 Southwest Fwy, Houston, TX, 77098
  • Place, Color Factory Houston
    ‪8 min walk‬
  • Place, Westheimer Road
    ‪13 min walk‬
  • Place, Greenway Plaza
    ‪15 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Houston Med Ctr Greenway Plaza

Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Houston Med Ctr Greenway Plaza offers 122 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Houston Med Ctr Greenway Plaza, you'll be within walking distance of Rice University. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and a vending machine
  • Just a 3-minute drive from Rice University and a few minutes from Westheimer Road
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly Extended Stay America Suites Houston Med Ctr Greenway Plaza also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Greenway
Extended Stay America Greenway Hotel
Extended Stay America Greenway Hotel Houston Plaza
Extended Stay America Houston Greenway Plaza
Extended Stay America Houston Greenway Plaza Hotel
Extended Stay America Greenway Plaza Hotel
Extended Stay America Greenway Plaza
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston Greenway Plaza

Extended Stay America Suites Houston Med Ctr Greenway Plaza Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 143 out of 1002 reviews
Rating 2 - Terrible. 157 out of 1002 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Pedeo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
They need to fix couple of things like shower head the elevator if is a smoke free there should smell like smoke at all . The stairs and the second floor was smell very strong smoke odor . Need to get ice machines. Room need upgrade on sheets and pillows also need improve the light on the room
Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room with a perfect location
Stayed 1 night in Jan 2026

2/10 Terrible

Rickie

Stayed 1 night in Jan 2026

10/10 Excellent

Arianna

Stayed 2 nights in Dec 2025

6/10 Okay

Trethia

Travelled with family
Upon walking in it smelled great in the lobby but the elevator was "out of service" and while the room was clean, the bathroom was awful to say the least. This was one of the worst bathrooms I've seen in a long time. We refused to used the bathtub and wiped the entire counter and toilet down with clorox wipes. Whoever is in charge on maintenance and housekeeping needs to do better. Lastly, while trying to checkout, there was no one to be found! I called from my phone while standing at the front desk and rang the doorbell that's placed on the counter. We stood there for 30 minutes until I had to let a girl in who seemed like she was late for work in through thw back hallway door. She then climbed over the counter to get behimd the desk to try to check me out. Please do better!!
These are the towels used because there was a leak under the sink.
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Stayed 1 night in Dec 2025

10/10 Excellent

JEFF

Stayed 2 nights in Jan 2026

10/10 Excellent

Eliseo

Stayed 1 night in Dec 2025

2/10 Terrible

Kenneth

Stayed 2 nights in Dec 2025

8/10 Good

BRANDY, Iowa

Liked: Cleanliness, staff & service
Nice place, average hotel. Breakfast is not really a breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

JoQuincy, New Iberia

great
Stayed 1 night in Oct 2025

8/10 Good

Michael, New York City

Business traveller
Liked: Cleanliness, amenities
Would have loved it more if they actually had breakfast options but other than that everything else was good
Stayed 5 nights in Oct 2025

10/10 Excellent

Jo-anne, San Antonio

Business traveller
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2025

8/10 Good

david

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was packaged muffins
Stayed 1 night in Nov 2025

10/10 Excellent

ERICK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

4/10 Poor

Gabriela

Disliked: Property conditions & facilities, room comfort
Fridge made loud noise all night. Bathroom needs remodeling looks dirty. Tub clogged.
Stayed 1 night in Dec 2025

4/10 Poor

Renee

Disliked: Cleanliness, amenities
Where do I start... We got to the hotel at 1:30am to find the doors locked and no staff. A guest let us into the lobby. I called the business number to get front desk help. The room smelled moldy constantly. The bathroom let's just put it this way I had to wear my sandals to take a shower. I wore my sandals the whole time in that room. The floor, I don't know what they mopped it with but it had a sticky residue. Oh let's not mention that you hear a dog and I might add a pitbull barking at 7: 00am in the hall. The elevator was always out of order. I'm sure you would want to take the stairs anyways. When you're in the elevator it's shaking and vibrating like it's you don't want to get stuck in there
Stayed 3 nights in Dec 2025

2/10 Terrible

peter hoc

Disliked: Cleanliness, amenities, property conditions & facilities
No rooms upon arrival at midnight. Lack of professionalism and extreme poor customer service
Stayed 3 nights in Dec 2025

10/10 Excellent

JEFF

Stayed 1 night in Dec 2025

4/10 Poor

Luis

Stayed 1 night in Dec 2025

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel room for what we needed
Stayed 1 night in Nov 2025

6/10 Okay

Gideon

Stayed 1 night in Dec 2025

10/10 Excellent

Miya

Stayed 1 night in Nov 2025

2/10 Terrible

Arianna, McAllen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator not working and two towels were dirty.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rashid

Liked: Cleanliness, property conditions & facilities
Great service at the front desk. Good room for the price.
Stayed 1 night in Dec 2025