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Garner Hotel Houston Westheimer by IHG

Property class: 2.5

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Photo gallery for Garner Hotel Houston Westheimer by IHG

A spacious lobby with a reception desk, seating area, and a second-floor balcony.
A modern living room with a fireplace, seating area, and a TV mounted on the wall.
A building with a covered entrance, stone pillars, and a modern architectural style.
A spacious indoor area with wooden ceiling panels, a kitchen area, and a seating area with tables and chairs.
A Country Inn & Suites building with a modern design, featuring a covered entrance, palm trees, and a clear sky.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
2451 Hayes Road, Houston, TX, 77077
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, Texas Training & Conference Centers
    ‪7 min walk‬
  • Place, Royal Oaks Country Club
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility Accessible)

A bed with white linens, a wooden headboard, and a bedside table with a lamp.

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility Accessible)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (Living Area)

A hotel room with two beds, a nightstand with a lamp, and wooden headboards.

Standard Room, 2 Queen Beds (Living Area)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

A hotel room with two beds, a nightstand with a lamp, and wooden headboards.

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A bed with white linens, a wooden headboard, and a bedside table with a lamp.

Standard Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Living Area)

A bed with white linens, a wooden headboard, and a bedside table with a lamp.

Standard Room, 1 King Bed (Living Area)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communication, Accessible Shwr)

A bed with white linens, a wooden headboard, and a bedside table with a lamp.

Standard Room, 1 King Bed, Mobility Accessible (Communication, Accessible Shwr)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Beds Suite Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds Suite Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for King Room-Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

Garner Hotel Houston Westheimer by IHG

This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free continental breakfast is provided, as well as free wired internet in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Garner Hotel Houston Westheimer by IHG offers 71 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 40-inch LED televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Garner Hotel Houston Westheimer by IHG, you're just a quick walk from Westheimer Road. Features include free breakfast, free self parking, and a free area shuttle.
  • Free continental breakfast served daily
  • Free wired Internet
  • Free self parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Royal Oaks Village and 6 minutes from CityCentre
  • Free local-area shuttle service
Garner Hotel Houston Westheimer by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces.

A business center and a meeting room are available. A library, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Garner Hotel Houston Westheimer by IHG. A free area shuttle within 5 mi is available. Self parking is free.

This Houston hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Garner Hotel Houston Westheimer by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 379 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 200 out of 1000 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Gaynelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great delicious breakfast hot meal eggs, pan sausages, and waffles. Plus! Really delicious huge navel oranges and apples plus! Yogurt.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Shaniqua

Disliked: Cleanliness, amenities, property conditions & facilities
Infested with ants
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and loud
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed hopefully next time will be open
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Esmeralda

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was ok, we stayed for 2-nights and our room wasn't cleaned, hallways smells like cigarettes and marijuana. The breakfast was mediocre with limited variety, tv didn’t work and lots of foot traffic outside.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Yuan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet
Stayed 4 nights in Jan 2026
Verified review

2/10 Terrible

Tracey

Liked: Cleanliness
Disliked: Staff & service
My stay was horrible. Systems down, poor customer service and my credit card was charged four times for the stay.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

James

Liked: Cleanliness
Disliked: Staff & service, amenities
Not pet friendly as advertised on expedia
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

yaosheng

Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel building conditions is fairly new. Modern concept as shown on photos. The room conditions are 3 stars holiday inn standards. It is very clean. The gym is good. The room rate is very competitive. The continental breakfast is very basic.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Selma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Man at front counter and very rude I could even check in on the 16 and I payed for it
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Misti

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fully booked and not near enough parking. I was disappointed in the breakfast. It was small and not much of a selection and it closed by 9am so we missed it one morning. The neighborhood was not the best and at night there were homeless people walking around near. I had my teen daughter with me as well. The price for 2 nights was very reasonable and the staff was pleasant.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Alondra

Disliked: Cleanliness, amenities, property conditions & facilities
When I got there the hotel was overbooked and I already had a reservation.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marketta

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, friendly staff, delicious breakfast, convenient amenities and nearby access to shops, eateries, attractions, and popular areas!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Damita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Christina

Disliked: Cleanliness, amenities, property conditions & facilities
Pictures aren't close ot how it looks in person, it's very run down and not maintained, the building elevator smelled constantly like weed.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Alison

The staff were okay… The hotel was okay glad I only slept there and went and explored during the day. Halls smelt like weed and when we got there pictures were fallen off the walls and had to get a new room got to our new room and the tv did not have an HDMI cord so then we had to wait for them to see if they had one finally gave up and almost left due to everything not being right. I wouldn’t recommend this hotel I was honestly glad to get out of there
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Saul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Olivia

Disliked: Amenities, property conditions & facilities
Breakfast didn’t open until 7 which is later than I was expecting so I wasn’t able to use. WiFi was out the whole stay. Front staff kept phone disconnected. When it was connected, didn’t work. Homeless people lounging outside and in lobby. Saw a roach in the room. Leaving this review so I keep an account of where I wouldn’t stay again
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Duy

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking and the hotel is pretty good.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Erika Lizzet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent very nice except all 3 lamps were not working mini fridge was not working and neither was the tv i informed the front desk they said maintenance was not on site, they were out of towels aswell made me wait a whole day before getting any after me constantly having to go ask, their excuse was it was a full house. They were out of rooms. The properly itself was nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
great location
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Kyndal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in inbetween moving and it was great.
Stayed 3 nights in Jan 2024
Verified review

4/10 Poor

Daniyal Ahmed

Disliked: Cleanliness, amenities, property conditions & facilities
Was run down, there was a cockroach in the room, coffee machine wasn’t cleaned out.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2024