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Haven Inn & Suites Willowbrook

2.5 star property

Choose dates to view prices

Photo gallery for Haven Inn & Suites Willowbrook

A hotel room with two beds, a blue wall, and a window with curtains.
A reception area with a check-in counter, a door, and a potted plant.
A multi-story hotel with a parking lot, exterior lighting, and a staircase leading to the entrance.
A modern kitchen with a coffee machine, microwave, and storage cabinets.
A compact kitchen with dark wooden cabinets, a white countertop, a built-in microwave, and a sink with a faucet.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
17119 STATE HIGHWAY 249, Houston, TX, 77064
  • Place, Willowbrook Mall
    ‪5 min walk‬
  • Place, Mountasia Houston
    ‪5 min walk‬
  • Place, Aerodrome
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

A hotel room with a bed, a TV on a wooden cabinet, a bathroom with a mirror, and a framed picture on the wall.

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a TV on a wooden cabinet, a bathroom with a mirror, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

A hotel room with two beds, a blue wall, and a window with curtains.

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a blue wall, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 29 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

Standard Single Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Haven Inn & Suites Willowbrook

This smoke-free motel features laundry facilities, a 24-hour front desk, and a hair salon. Free WiFi in public areas and free self parking are also provided.
Haven Inn & Suites Willowbrook offers 39 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs.

This Houston motel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the overall property condition at Haven Inn & Suites Willowbrook. During your stay, you're just a quick walk from Mountasia Houston. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include laundry facilities
  • Within a 10-minute walk of Mountasia Houston and Willowbrook Mall
As a guest of Haven Inn & Suites Willowbrook, you'll find laundry facilities and a hair salon. Public spaces have free WiFi and wired Internet. Free self parking is available.

This Houston motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Haven Inn Willowbrook
Haven Willowbrook
Haven Inn & Suites Willowbrook Motel
Haven Inn & Suites Willowbrook Houston
Haven Inn & Suites Willowbrook Motel Houston

Haven Inn & Suites Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 310 out of 486 reviews
Rating 8 - Good. 62 out of 486 reviews
Rating 6 - Okay. 41 out of 486 reviews
Rating 4 - Poor. 25 out of 486 reviews
Rating 2 - Terrible. 48 out of 486 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Breonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and especially the Mgr was very helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Next to Willowbrook mall nearby restaurants and bars for a better dining/bar experience check out Vintage Park just 2-3 miles north off 249
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for budget business and family travel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The staff is always nice and friendly. That’s why i keep coming back
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A home away from home !
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very clean will return again :)
Stayed 8 nights in Oct 2023
Verified review

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Najam

Liked: Cleanliness, staff & service, property conditions & facilities
Regularly staying a good value for money
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Chelton

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean quiet property staff is nice it is right by a lot of eating places
Stayed 1 night in May 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience everytime
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, thank you.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Mar 2026
Verified review

8/10 Good

THOMAS

Liked: Cleanliness, property conditions & facilities, room comfort

Super clean hotel inside and out.

Super clean hotel inside and out, will definitely stay again if in area.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room where nice and clean
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

John

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Horrible customer service
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Albert

Liked: Cleanliness, staff & service, amenities
There was no phone in the room. Television didn't always work. Towels were cleaned but well used. The staff was courteous and helpful.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Nickie

Liked: Amenities, property conditions & facilities
It's cool for family get away because it have a mall slso bar more entertainment.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Keona

Disliked: Property conditions & facilities
When I approach the hotel staff he had a bad attitude and didn’t feel like working that day he told me I could leave because I had too many questions
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Nikole

Disliked: Cleanliness, staff & service, amenities
Filthy
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The office personnel is very helpful and professional
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Moesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Nachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet just like I love it.clean room no bed bugs just a beautiful experience.
Stayed 1 night in Feb 2025