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Heritage Place Houston Brookhollow

3.0 star property

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Photo gallery for Heritage Place Houston Brookhollow

Reception
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Breakfast area
Meeting facility
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
2504 North Loop West, Houston, TX, 77092
  • Place, Downtown Aquarium
    ‪9 min drive‬
  • Place, George R. Brown Convention Center
    ‪12 min drive‬
  • Place, Toyota Center
    ‪12 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

8.8 out of 10
Excellent
(46 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Single Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed

Room

  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4
  • 2 Double Beds

Deluxe Single Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Standard Room, 2 Queen Beds
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The price is €64
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About this property

Heritage Place Houston Brookhollow

Hotel with free parking, in the vicinity of Downtown Aquarium
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Heritage Place Houston Brookhollow. During your stay, you'll be within walking distance of Karbach Brewing. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Downtown Aquarium and 11 minutes from CityCentre
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Heritage Place Houston Brookhollow offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 468 square feet (43 square meters) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Heritage Place Houston Brookhollow. Free self parking is available.

This Houston hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in December and close in December.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Reviews

Heritage Place Houston Brookhollow Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 294 out of 526 reviews
Rating 8 - Good. 115 out of 526 reviews
Rating 6 - Okay. 55 out of 526 reviews
Rating 4 - Poor. 29 out of 526 reviews
Rating 2 - Terrible. 33 out of 526 reviews

Reviews

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, clean and pool access
Stayed 2 nights in Aug 2025

6/10 Okay

Steve

Travelled with family
Liked: Property conditions & facilities, room comfort
Not the best experience. The room had trash left over from the previous guest that had been missed, which could have been excused, but my wife called down about 10:30pm to ask for a few more pillows, and the man at the front desk informed her there were no more pillows available? As a person who worked at the Worthington Hotel in Ft. Worth, TX during my college years, I find it hard to believe there were no pillows available on the property. I assume this was the same person behind the desk wearing sunglasses when we walked in. Will definitely not be returning
Stayed 1 night in Aug 2025

10/10 Excellent

Sumardi, Stillwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and very clean. Highly recommended
Stayed 1 night in Jul 2025

6/10 Okay

Harold

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Who let the dogs out

Stayed 2 nights - room was not cleaned for 2nd night no clean towels - toilet flushing is extremely loud… but the worst is getting past the entrance— strong urine smell, I was debating on canceling my stay …
Stayed 2 nights in Aug 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfort, easy parking
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the fact that it did not have easy access to the pool area. No breakfast provided
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
They no longer have breakfast so that was a bummer
Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place. Where we Can see prize and value together
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sylvester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt at home.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Satisfied Customer

Immaculate!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew

Travelled with partner
Disliked: Staff & service, property conditions & facilities
front desk clerk clearly didn't want to be there
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Amenities, property conditions & facilities
Good value
Stayed 1 night in Aug 2025

8/10 Good

Chereece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Mary

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was kind. The hallways smell lovely. I had to move rooms three days into my vacation because the air conditioning went out. I had to wash my own bedding because it was dirty with yellow stains. The rooms smell. I was not offered any sort of compensation for having to move rooms or helped with moving my things to another worse smelling room with dirty bedding.
Stayed 7 nights in Jul 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Vvvvg
Stayed 1 night in Jun 2025

10/10 Excellent

Shandon

Liked: Staff & service, amenities, property conditions & facilities
The Stay Was Great Wish they’d offer breakfast for the guest other than that the overall state was good
Stayed 4 nights in Jul 2025

8/10 Good

Rami

Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2025

10/10 Excellent

Ashalun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly staff and clean establishment.
Stayed 2 nights in Jun 2025