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Best Western Premier Houston Downtown/Convention Center Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Premier Houston Downtown/Convention Center Hotel

Down duvets, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool
Exterior
Lobby
Fitness facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1810 Bell St, Houston, TX, 77003
  • Place, Toyota Center
    ‪3 min walk‬
  • Place, George R. Brown Convention Center
    ‪8 min walk‬
  • Place, Daikin Park
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Reception
Home2 Suites by Hilton Houston Downtown Convention Center
Downtown Houston
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 232 reviews
The price is €145
includes taxes & fees
27 May - 28 May
Home2 Suites by Hilton Houston Downtown Convention Center

About this property

Best Western Premier Houston Downtown/Convention Center Hotel

This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free wired internet in public areas and free self parking are also provided. Other amenities include a 24-hour fitness center, a hot tub, and WiFi in public areas.
Best Western Premier Houston Downtown/Convention Center Hotel offers 112 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of Best Western Premier Houston Downtown/Convention Center Hotel's great location. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free self parking and free wired internet, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Best Western Premier Houston Downtown/Convention Center Hotel offers its guests an indoor pool, an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. A business center and a meeting room are available.

A computer station is on site and wired Internet is free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Premier Houston Downtown/Convention Center Hotel. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Best Western Premier Houston Downtown/Convention Center Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 20 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Best Western Premier Houston Downtown/Convention Center Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 363 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 112 out of 1000 reviews
Rating 2 - Terrible. 125 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and complimentary breakfast and parking. Highly recommended, nice location close to the convention center and downtown.
Stayed 7 nights in Jan 2026

4/10 Poor

Donald

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room smelled like sewage, and also saw that the bathrooms that were outside the room were closed, asked to be moved to a different area.And they said they were sold out. They didn't even seem to want to come, check it out to see if it was something bad or not
Stayed 1 night in Jan 2026

6/10 Okay

Emily

Liked: Property conditions & facilities
Disliked: Amenities
Staff was very nice and accommodating, room was clean enough (not great), and breakfast was good. Pool and hot tub were unusable.. pool was hot tub temperature, hot tub was cold. This was a huge disappointment for my daughter.
Stayed 3 nights in Jan 2026

2/10 Terrible

martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel est une catastrophe, chambre avec rideau de la peinture, les rénovations dans les chambre sont bâclés, tout est fait a la moitié. on a l'impression d'etre sur un chantier. La piscine est non praticable , il y a tellement d'humidité a l piscine qu'on ne voit rien devant soit. Déjeuner très très ordinaire.
Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All. Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff got me checked in early and quickly.
Stayed 1 night in Jan 2026

4/10 Poor

Francisco

Stayed 1 night in Jan 2026

4/10 Poor

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Door locks have a PIN code that would be easy for any guest to figure out. Door is damaged and would be easy to force open. Rooms are not secure at all
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jan 2026

4/10 Poor

LaSynthia

Disliked: Cleanliness, property conditions & facilities, room comfort
Lobby smelled like a dirty bathroom. The hallway to our room reeked of mold. The building is surrounded by ongoing construction which wasn’t disclosed. The elevators kept malfunctioning. Staff were friendly. Bed was comfortable but overall, I would not stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

kayce

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael, Boerne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Dec 2025

6/10 Okay

Jennifer Segura

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Sara, Basile

Liked: Cleanliness, amenities
The pool and breakfast was the best
Stayed 2 nights in Dec 2025

10/10 Excellent

clinton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff accommodated me to face the parking lot where my car was parked so I could sleep better. Went to my pacers game against the rockets so it was great to walk one block in this randomly cold Houston
Stayed 1 night in Dec 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Sep 2025

2/10 Terrible

Angel, San Antonio

Stayed 1 night in Dec 2025

4/10 Poor

Alma

Disliked: Cleanliness, property conditions & facilities
The entire hotel was in poor condition. From the outside to inside the room . In desperate need of maintenance from floor to ceilings. Would not stay there ever again.
Stayed 1 night in Dec 2025

2/10 Terrible

Angel, San Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was very dirty. Elevators are not working property and our room had several broken items and tile was peeling off in the bathroom
Stayed 1 night in Dec 2025

10/10 Excellent

Lester

Stayed 1 night in Nov 2025

4/10 Poor

Koray

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in my room (2 of them)
Stayed 4 nights in Dec 2025

4/10 Poor

Steven

Travelled with family
Disliked: Amenities, property conditions & facilities
Hot water was lukewarm at best the first 2 nights, borderline cold the last night.
Stayed 3 nights in Dec 2025

4/10 Poor

Chelsi

Disliked: Amenities, property conditions & facilities
The room had a terrible smell. But so did the entire hotel. The elevator was very sketchy. The place was very old and run down looking. The bathrooms really need to be redone, everything looks rusty/moldy. They were doing construction outside so maybe they’re trying to fix it up. But it was very disappointing. I will say it is a very convenient walk to the Toyota Center and George R Brown convention center.
Stayed 2 nights in Dec 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service
Staff was great, walking distance to China Garden
Stayed 2 nights in Dec 2025