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Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Swim laps in the clear water pool surrounded by a deck with depth markers.
Relax in a stylish room with a large bed, seating area, and desk, perfect for work or unwinding.
Welcome to our lobby, featuring a high ceiling, reception desk, and comfortable seating area.
Indulge in a variety of dishes, including cheese omelets and sandwiches, at our self-service buffet.
Welcome to Holiday Inn Express, featuring a modern architectural design with a curved entrance and flat roof.

Popular amenities

  • Pool
  • Hot tub
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1810 Bell St, Houston, TX, 77003
  • Toyota Center
    ‪3 min walk‬
  • George R. Brown Convention Center
    ‪7 min walk‬
  • Daikin Park
    ‪12 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, down duvets, in-room safe, desk

Standard Room, 1 King Bed

7.4 out of 10
Good
(42 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down duvets, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(65 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

1 bedroom, down duvets, in-room safe, desk

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.4 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Accessible Tub)

1 bedroom, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, down duvets, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible Bathtub (Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Hotel with free breakfast, a short walk to Toyota Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers 112 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG gets good marks from our customers. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 366 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 114 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Never will stay there
Stayed 1 night in May 2025

2/10 Terrible

jeffrey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've never stayed in a more depressed property. broken tiles, chipping paint, sloppy cracked caulk, luke warm water. The pool water looked swampy. elevators are suspect. I don't know how Holiday Inn allows their name to remain on this property.
Stayed 2 nights in Apr 2025

4/10 Poor

Josh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long wait at front desk to check in. Property generally not clean or tidy. Neglected.
Stayed 2 nights in Apr 2025

6/10 Okay

JACQUELINE

Disliked: Property conditions & facilities

Houston visit

The curtains in my room could not close up completely. So had difficulty sleeping because of the lights coming from outside. Water was onky given once. The evening male receptionist was very kind and helpful unlike the daytime lady.
Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hallways smelled kind of musty, soap and conditioner provided in the shower looked like a mix of products. Room had some repairs that were kind of sloppy. Mattress was so hard that my hips hurt. Parking lot had a lot of construction and containers, but we never had a problem finding parking. On the plus side, super convenient location if you’re going to the Toyota Center/Convention Center, free parking on site (pretty unheard of downtown), everyone I spoke with was super friendly. Some people complained of noise but I thought it was very quiet. I had Expedia credit so I’m fine with the stay for one night at the discounted price I had but would have been annoyed if I’d paid over $100.
Stayed 1 night in Apr 2025

6/10 Okay

Jason

Travelled with family

Good location to sports but spend a bit more

Good location to sporting events down town. Hotel 🏨 in and around felt like a dubious area. The pool was green, room/elevator smelt like smoke and shower door did not close.
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were nice, and elevator reasonably fast. The front entrance is under construction and the pool facilities are small with the pool looking green and not well kept.
Stayed 2 nights in Apr 2025

2/10 Terrible

Nikki

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was dirty and smelled of strong chemical cleaner. Entrance roped off with caution tape due to damage of covered drivethru. AC unit was falling off wall and made a clicking sound all night. Coffee maker in room did not work. Bolt on door did not lock. Homeless people on sidewalk. Terrible stay. :(
Stayed 1 night in Apr 2025

6/10 Okay

Josephine

Liked: Staff & service, amenities
Walking distance to basketball arena, room smelled like someone smoked, a/c was excellent, not a quite place to lay your head. Venue a block away stays open until 2am and the music is very loud. But I can sleep through anything so it didn’t bother me. Bed was very comfy. Staff was nice.
Stayed 1 night in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff,room,pool,breakfast one of the best stays I’ve ever had.
Stayed 2 nights in Mar 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, room comfort

Stay was ok.

The hotel is in a great location. The room i stayed in was a suite and it was excellent in size. Beds comfortable. Breakfast had good options and variety Pool was cloudy and the hot tub was dirty and cold. Hotel needs updated. Bathroom door was falling off, hallways didnt smell that great.
Stayed 4 nights in Apr 2025

8/10 Good

Josh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Rooms are a bit dated though but overall not bad.
Stayed 2 nights in Mar 2025

8/10 Good

Gemma

Location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Mar 2025

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for Convention Center

Great location, most options ive seen at a breakfast buffet. I will definitely stay here again anytime im attending an event downtown.
Stayed 2 nights in Mar 2025

6/10 Okay

Oralis

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Travelled with family

Love this place

Great all around
Stayed 1 night in Mar 2025

8/10 Good

Nikki

Travelled with group
Liked: Cleanliness, staff & service
Fine for one night. Limited parking. Average hofel.
Stayed 1 night in Mar 2025

4/10 Poor

Rogelio

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
For being a Holiday Inn the property was in real poor conditions. The price was too high!!
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Ines Esteves Magalhaes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

8/10 Good

Lakeisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kimetra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Mar 2025