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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Exterior
Interior
A hotel room with a bed, a sofa, a coffee table, a kitchenette with a microwave, and a sink.
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4900 Federal Plaza Drive, Houston, TX, 77092
  • Place, Cinemark Tinseltown Houston 290
    ‪1 min drive‬
  • Place, Region 4 Education Service Center
    ‪2 min drive‬
  • Place, NRG Stadium
    ‪21 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (HEARING)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (HEARING)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(32 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a sofa, a coffee table, a kitchenette with a microwave, and a sink.

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG offers 79 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG gets good marks from our customers. During your stay, you'll be close to Delmar Stadium. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and convenience store
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from Memorial City Mall and 11 minutes from Westheimer Road
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG also features multilingual staff, laundry facilities, and a convenience store. Free self parking is available.

This Houston hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Hotel Suites Houston NW Brookhollow by IHG

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 532 out of 972 reviews
Rating 8 - Good. 218 out of 972 reviews
Rating 6 - Okay. 75 out of 972 reviews
Rating 4 - Poor. 55 out of 972 reviews
Rating 2 - Terrible. 92 out of 972 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would definitely book again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Twana

Liked: Cleanliness, staff & service, amenities
Very nice place, staff was great…will stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities
The friendly staff, clean and beautiful room, along with an excellent breakfast and convenient location made our stay perfect.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very very clean! Staff was amazing, so helpful and checkin was so fast.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Phaedra

Liked: Cleanliness, property conditions & facilities
The staff was helpful and the room was clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Darcie

Upgraded for no cost- Very Nice Staff Clean rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff were super friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great awesome
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel . Great location. Lots of choices for meals and entertainment in the area. The breakfast was hot all three days we were there we will be coming back.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great, beds comfortable, room was spacious, breakfast was good, and most of the staff was friendly and helpful.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in the bathroom sink was strangely weak, but that was the only small quibble for an otherwise wonderful stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Renaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was satisfactory
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Steffany

Liked: Cleanliness, staff & service, amenities
The hotel was nice overall. It is located in a desolate area.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Selena

Great room and stay. However, the water pressure for shower and sink was very slow
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, quiet place to stay. The staff was amazing. I liked that this property was off the freeway a little. No traffic noise! I’d definitely consider staying here again.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Ashley

Staff friendly Breakfast could have been better and pool had dirty chairs the air control system was not working had to turn it on by the actual air conditioner
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were very gentle and friendly, food was always warm, very clean spaces.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Araceli

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was clean staff was nice just the breakfast was ok not much options
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and staff very helpful
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, quiet room with comfortable bed. Friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice staff, smooth Check in
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Staff & service, property conditions & facilities, room comfort
Clean and comfortable rooms!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent place to stay. Great location to my family I was visiting. Noon ck out was very nice! Quiet!! Comfortable bed. Perfect for me.
Stayed 3 nights in Jan 2026