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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Welcome to the reception area, where friendly staff are available to assist with check-in and answer any questions.
Relax in our spacious lobby with comfortable seating and a welcoming atmosphere.
Cozy retreat with a sofa, compact kitchenette, and separate bedroom.
Relax by the rectangular pool surrounded by lounge chairs and a deck.
Classic hotel exterior with a central entrance and landscaped surroundings.

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
4900 Federal Plaza Drive, Houston, TX, 77092
  • Memorial City Mall
    ‪9 min drive‬
  • Baseball USA The Yard
    ‪9 min drive‬
  • CityCentre
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (HEARING)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (HEARING)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (HEARING)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Leisure)

8.6 out of 10
Excellent
(25 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Guests enter under a covered entrance supported by large columns, with clear parking markings and a well-maintained area.

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (938)
The price is €99
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Hotel in Houston with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG offers 79 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG gets good marks from our customers. During your stay, you'll be close to Karbach Brewing. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and convenience store
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from Memorial City Mall and 11 minutes from Westheimer Rd
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG also features multilingual staff, laundry facilities, and a convenience store. Free self parking is available.

This Houston hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Hotel Suites Houston NW Brookhollow by IHG

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 847 reviews
Rating 8 - Good. 196 out of 847 reviews
Rating 6 - Okay. 67 out of 847 reviews
Rating 4 - Poor. 51 out of 847 reviews
Rating 2 - Terrible. 87 out of 847 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Delma

Stayed 1 night in Apr 2025

4/10 Poor

Carolina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property is in a bad neighborhood. Truck next to us got broken in to, broken window. No Pancakes or waffles for breakfast in our stay
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Norman

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great, lady at the fort was super helpful through the week. Facility needs upgrades though desperately.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Typical franchise hotel. Clean rooms, comfortable beds, pleasant staff. Breakfast was ‘meh’ but it was the typical free breakfast you get at any hotel.
Stayed 1 night in Apr 2025

8/10 Good

Michael, Lufkin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hide-a-bed upholstery needed a good, deep cleaning as did the carpet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierre

Stayed 2 nights in Apr 2025

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

CRISTINA

Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

2/10 Terrible

Delma

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

DeAngela

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandy Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap
Stayed 1 night in Mar 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a amazing place. The breakfast is not great but the hotel is the best I've ever been. Top tier!!! Will definitely recommend
Stayed 2 nights in Apr 2025

8/10 Good

Norman

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Staff was nice. Property felt safe.AC and TV in exercise room didn't work.
Stayed 3 nights in Mar 2025

10/10 Excellent

Misty

Stayed 2 nights in Mar 2025

10/10 Excellent

Brizeida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review for my stay 3/28 to 3/30/25

Great stay, clean hotel. Nice staff
Stayed 2 nights in Mar 2025

8/10 Good

Devan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay

Was decent for Houston. Was not the most updated place but suited our needs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yurex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025