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Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

A Holiday Inn Express & Suites hotel with a modern design, featuring a prominent entrance and a parking lot.
A lobby with a sofa, chairs, a reception desk, and a TV.
A rooftop pool area with multiple seating arrangements and a swimming pool.
A hotel room with a bed, a desk, a chair, a microwave, and a refrigerator.
A modern restaurant with booths and tables, wooden ceiling, and a coffee sign.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
10500 Katy Freeway, Houston, TX, 77043
  • Place, CityCentre
    ‪3 min walk‬
  • Place, Houston Community College - Energy Corridor
    ‪3 min walk‬
  • Place, Memorial City Mall
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

9.2 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, a sofa, and artwork on the walls.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

A hotel room with a bed, a nightstand, a lamp, a sofa, and artwork on the walls.

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with a large bed, a desk, a flat-screen TV, and a view of the city through a window.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(65 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

A modern hotel room with a large bed, a desk, a flat-screen TV, and a view of the city through a window.

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with a large bed, a sofa, a coffee table, and a painting on the wall.

Suite, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, two bedside tables, and wall-mounted lighting.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

A modern hotel room with a large bed, two bedside tables, and wall-mounted lighting.

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A modern hotel room with a large bed, two bedside tables, and wall-mounted lighting.

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications)

A modern hotel room with a large bed, two bedside tables, and wall-mounted lighting.

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A modern hotel room with a large bed, two bedside tables, and wall-mounted lighting.

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

A modern hotel room with a large bed, two bedside tables, and wall-mounted lighting.

Suite, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

A modern hotel room with a large bed, two bedside tables, and wall-mounted lighting.

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG offers 123 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG. During your stay, you're just a quick walk from Houston Community College - Energy Corridor. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from CityCentre and a 3-minute drive from Memorial City Mall
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Houston - Memorial City Centre by IHG. Self parking is free.

This Houston hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre
Holiday Inn Express Suites Houston Memorial City Centre by IHG

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 698 out of 1013 reviews
Rating 8 - Good. 141 out of 1013 reviews
Rating 6 - Okay. 78 out of 1013 reviews
Rating 4 - Poor. 34 out of 1013 reviews
Rating 2 - Terrible. 62 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and awesome staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, amenities were good. Breakfast was fresh, and the staff were friendly.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Queanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh , staff was nice and location is great next to mall and right on the freeway easy in and out
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

JACEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very decent breakfast menu. Helpful staff and nice, spacious rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Queanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean , spacious room welcoming front desk staff healthy breakfast well maintain hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't know why this place doesn't have very good reviews, but we had a great stay. It was clean, the staff was extremely friendly, and the breakfast was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Pleasant Stay, Kind and courteous staff, Good complimentary Breakfast and Very Nice rooms!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, and great breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was amazing!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ensieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff, and clean rooms
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Hazem

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are excellent. Rooms are clean and updated. The only thing I might recommend is more healthy fresh fruit options at breakfast. Overall a great place to stay and close to everything.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean building, friendly staff. Easy parking.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great breakfast!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. Staff was friendly and accommodating. It is right off the freeway, i10 & the belt way, so it is slightly noisy but not loud enough that it’s annoying. I would Definitely stay at this location again.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were very clean and and the room was spacious with comfortable pillows and super comfy bed. It’s located an easy 20 minutes drive to Shell Energy Stadium in downtown Houston and also has several restaurants close by. The breakfast wasn’t very good, but other than that everything was great, I’d stay here again but would plan to eat breakfast somewhere else.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Darlissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from beginning to end of the visit
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is the most amazing customer service experience on any hotel property I have visited. From the initial Smile to going out of their way to accommodate early checkins and luggage storage. Please continue to train all your staff based on the Front desk!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

homer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kiran

Nice stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Amidat

Nice
Stayed 1 night in Jan 2026