4/10 Poor
Samantha
Travelled with family
16 Mar 2025
Booked under Wyndham and staff says Wyndham but building and signs all say Holiday Inn. Looks a lot more rundown than the pictures. Rooms have a funny smell. Our room keys stopped working everytime we left our room. They gave us the spiel on keeping them away from cell phones, we made sure to keep them away from any and all things that would de-magnetize them and they still had to be re-programmed every time. Imagine carrying everything to your room to have to stand outside of it while someone runs downstairs to get your key fixed when you have been gone for 15 hrs. There is a $100 incidental fee that is held on your card that is not mentioned anywhere in the reservation until you arrive at check-in. This is in addition to your reservation fees and charges. You get it back after you check out, but would be nice to know about it prior to arrival so arrangements can be made. Won’t stay here again, but I guess it served its purpose for this trip.
Samantha
Stayed 2 nights in Mar 2025