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Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 star property

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Photo gallery for Homewood Suites by Hilton Houston - Willowbrook Mall

Terrace/patio
Suite, 1 Queen Bed, Accessible, Bathtub | Bathroom
Exterior
Reception
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7655 West FM 1960, Houston, TX, 77070
  • Place, Willowbrook Mall
    ‪1 min walk‬
  • Place, Stone Moves Indoor Rock Climbing
    ‪12 min walk‬
  • Place, Aerodrome
    ‪15 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪20 min drive‬

Room options

View all photos for 1 Kg Bed 1 Bdrm Ste Nonsmk

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 Kg Bed 1 Bdrm Ste Nonsmk

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King 1 Bedroom Fireplace Suite Non-Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 King 1 Bedroom Fireplace Suite Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for 1 King Bed 1 Bedroom Suite Non-Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 King Bed 1 Bedroom Suite Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 83 sq m
  • Sleeps 7
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Fireplace

  • 46 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Accessible (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, Accessible (Roll-in Shower)

  • 83 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Homewood Suites by Hilton Houston - Willowbrook Mall

A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Homewood Suites by Hilton Houston - Willowbrook Mall offers 72 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 37-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Houston - Willowbrook Mall. During your stay, you're just a quick walk from Willowbrook Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes tennis courts, a 24-hour gym, and basketball
  • Steps from Willowbrook Mall and 13 minutes by foot from Stone Moves Indoor Rock Climbing
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at Homewood Suites by Hilton Houston - Willowbrook Mall. Self parking is free.

This 3-star Houston hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Designer stores
  • Shopping centre
  • Tennis
  • Volleyball

Family friendly

  • Children's games
  • Children's toys
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 3 floors
  • Built in 1998
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Houston Willowbrook Mall
Homewood Suites Hilton Willowbrook
Homewood Suites Hilton Willowbrook Hotel
Homewood Suites Hilton Willowbrook Hotel Houston Mall
Homewood Suites Willowbrook
Willowbrook Homewood Suites
Homewood Suites Hilton Houston Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall

Homewood Suites by Hilton Houston - Willowbrook Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 250 out of 442 reviews
Rating 8 - Good. 102 out of 442 reviews
Rating 6 - Okay. 36 out of 442 reviews
Rating 4 - Poor. 25 out of 442 reviews
Rating 2 - Terrible. 29 out of 442 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The staff was very friendly and the breakfast was great!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Poy

Liked: Amenities, property conditions & facilities
The staff was courteous and helpful, the bathroom was not very clean, Breakfast was good
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Eboni

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs some major upgrades.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the price
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
condition 0f room was excellent
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Brandy

Liked: Staff & service
Disliked: Amenities
Beds are hard and pillows flatten. Both uncomfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and amazing staff! We really enjoyed our stay!
Verified

10/10 Excellent

Karrissa

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly clean room only thing this morning the shower was ice cold w water turned on hot all the way 😞 but everything else was wonderful just a cold shower isn't good for me I like a warm or hot shower could barely stand it on my body
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with super comfy beds plenty of amenities and a fantastic morning breakfast
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sentell

Liked: Cleanliness, staff & service, amenities
Love it
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
This hotel was convenient to where I need to be, and the breakfast was pretty good each day.
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Dana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Old hotel

The hotel was very dated ,no hot water the tub wasn’t cleaned and the bathroom door squeaked loudly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and friendly staff.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay friendly staff,
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was terrible. No elevators, noisy, no hot water, bad service
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice area, lots of shopping options as well as resturants. Breakfast options were nice and hotel staff was helpful and friendly.
Verified

10/10 Excellent

Demetrus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was great great room service and the mall is right across the street and restaurants in the surrounding area that's walkable great overall experience
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This is the first time I have stayed at this location. I won't hesitate to come back. Tristan at the front desk...do whatever you can to keep him employed! Super nice guy greeted me by name every time I left or arrived at the hotel. Tristan made all the difference at this hotel.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lila

Liked: Cleanliness, amenities, property conditions & facilities, communication
The front desk was very accommodating to my family.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that it was clean and quiet. Also enjoyed the continental breakfast!
Stayed 1 night in Feb 2024
Verified

8/10 Good

santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Katie

Liked: Staff & service
It was ok. Needed a thorough cleaning and repairs to broken items (like toilet seats, phones, etc)
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Cody

Disliked: Cleanliness, amenities, property conditions & facilities
The Hotel was being renovated and there was no heads up that a room would not be available. The staff made my coworker and I wait for three hours to then cancel our seperate reservations and book us over at the hampton inn hotel that was also being renovated.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is close to everything from restaurants to shopping. Quiet and safe .
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sons wedding trip

Had a great stay in this hotel!! Rooms were amazing, breakfast was delicious, & the beds were really comfy! By far one of our best reservations in a while.
Stayed 1 night in Nov 2023