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Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 star property

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Photo gallery for Homewood Suites by Hilton Houston - Willowbrook Mall

An outdoor patio with a stone barbecue station, seating, and a pergola with lights.
A hotel lobby with a seating area, a fireplace, a television mounted on a stone wall, and a kitchen area in the background.
A hotel entrance with a covered walkway, multiple windows, and a flagpole.
37-inch flat-screen TV with cable channels, TV
A modern lobby with a stone wall, a fireplace, a curved sofa, and a round table with a decorative vase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7655 West FM 1960, Houston, TX, 77070
  • Place, Willowbrook Mall
    ‪1 min walk‬
  • Place, Mountasia Houston
    ‪12 min walk‬
  • Place, Aerodrome
    ‪15 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪20 min drive‬

Room options

View all photos for 1 Kg Bed 1 Bdrm Ste Nonsmk

A hotel room with a bed, a television, a nightstand, a lamp, and a ceiling fan.

1 Kg Bed 1 Bdrm Ste Nonsmk

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King 1 Bedroom Fireplace Suite Non-Smoking

A hotel room with a bed, a television, a nightstand, a lamp, and a ceiling fan.

1 King 1 Bedroom Fireplace Suite Non-Smoking

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed 1 Bedroom Suite Non-Smoking

A hotel room with a bed, a television, a nightstand, a lamp, and a ceiling fan.

1 King Bed 1 Bedroom Suite Non-Smoking

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, a television, a nightstand, and a ceiling fan.

Suite, 1 Queen Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Non Smoking

A hotel room with a large bed, a ceiling fan, a nightstand with a lamp, a desk with a chair, and a window with curtains.

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 83 sq m
  • Sleeps 7
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

A hotel room with a dining table, chairs, a sofa, a TV, a fireplace, and a ceiling fan.

Suite, 1 King Bed, Non Smoking, Fireplace

  • 46 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Accessible (Roll-in Shower)

A hotel room with a large bed, a television, a nightstand, and a ceiling fan.

Suite, Accessible (Roll-in Shower)

  • 83 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with a dining table, chairs, a sofa, a TV, a fireplace, and a ceiling fan.

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Homewood Suites by Hilton Houston - Willowbrook Mall

A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Homewood Suites by Hilton Houston - Willowbrook Mall offers 72 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 37-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Houston - Willowbrook Mall. During your stay, you're just a quick walk from Willowbrook Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes tennis courts, a 24-hour gym, and basketball
  • Steps from Willowbrook Mall and 13 minutes by foot from Stone Moves Indoor Rock Climbing
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at Homewood Suites by Hilton Houston - Willowbrook Mall. Self parking is free.

This 3-star Houston hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Designer stores
  • Shopping centre
  • Tennis
  • Volleyball

Family friendly

  • Children's games
  • Children's toys
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Houston Willowbrook Mall
Homewood Suites Hilton Willowbrook
Homewood Suites Hilton Willowbrook Hotel
Homewood Suites Hilton Willowbrook Hotel Houston Mall
Homewood Suites Willowbrook
Willowbrook Homewood Suites
Homewood Suites Hilton Houston Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall

Homewood Suites by Hilton Houston - Willowbrook Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 252 out of 449 reviews
Rating 8 - Good. 103 out of 449 reviews
Rating 6 - Okay. 38 out of 449 reviews
Rating 4 - Poor. 26 out of 449 reviews
Rating 2 - Terrible. 30 out of 449 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Pooja

Liked: Cleanliness, staff & service
Good for the value and really central location
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, clean and the bed very comfortable.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The staff was very friendly and the breakfast was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karrissa

Clean rooms comfy beds qiiet
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Suite was suitable and location was convenient.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tung

Liked: Cleanliness, staff & service, amenities
breakfast and AC is good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jaylynn

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, in a good area with lots of things to do. Very convenient. Would stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Quynh Anh Vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brandon

Great
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rachael D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was given a 1 bedroom king suite even though I paid for a regular room. I was impressed with how nice, cozy and convenient it was! The in-room kitchen was even stocked with dishes and cookware. TVs in the bedroom and living room. Options for dimmed lighting and a quality, pullout sofa bed. Would definitely stay here again. Right next to the mall and several great places to eat or get drinks. Very quiet at night.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Alfonso

Disliked: Staff & service
A
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Michael SItton

Liked: Cleanliness, staff & service, amenities
The breakfast was less than tasty, and my room smelled as if someone had been burning patchouli incense in then.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the price
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kyle

Na
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Poy

Liked: Amenities, property conditions & facilities
The staff was courteous and helpful, the bathroom was not very clean, Breakfast was good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and amazing staff! We really enjoyed our stay!
Verified

2/10 Terrible

Eboni

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs some major upgrades.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
condition 0f room was excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with super comfy beds plenty of amenities and a fantastic morning breakfast
Stayed 1 night in May 2024
Verified

6/10 Okay

Brandy

Liked: Staff & service
Disliked: Amenities
Beds are hard and pillows flatten. Both uncomfortable
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
This hotel was convenient to where I need to be, and the breakfast was pretty good each day.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and friendly staff.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Ashia

The pool was closed the remotes to the tv’s didn’t work they only had a few channels on the tv no local channels the water in the kitchen and bathroom sink didn’t get hot the toilet didn’t flush well and the bathtub pooled water on the i side in the middle of the tub water didn’t fully drain out even as you showered you would have your feet covered in water the breakfast wasn’t good at all the food was undercooked salty or not seasoned
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay friendly staff,
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Karrissa

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly clean room only thing this morning the shower was ice cold w water turned on hot all the way 😞 but everything else was wonderful just a cold shower isn't good for me I like a warm or hot shower could barely stand it on my body
Stayed 1 night in Feb 2026