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Hotel Willowbrook

2.5 star property

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Photo gallery for Hotel Willowbrook

Lobby
Business centre
Indoor pool, pool loungers
Free daily full breakfast
Fitness facility

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9050 Mills Rd, Houston, TX, 77070
  • Place, Aerodrome
    ‪10 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪13 min walk‬
  • Place, Willowbrook Mall
    ‪17 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

Deluxe Room

  • Sleeps 3

King Room - Non-Smoking

  • Sleeps 3

Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

  • Sleeps 3

2 Queen Beds, Mobility/Hearing Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 5

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Mobility Accessible Room

  • Sleeps 6

Deluxe King Suite-Non-Smoking

  • Sleeps 3

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About this property

Hotel Willowbrook

Hotel in Houston with an indoor pool and free breakfast
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Change of towels is available on request.
Wingate by Wyndham - Houston/Willowbrook offers 83 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
During your stay at Wingate by Wyndham - Houston/Willowbrook, you'll be within walking distance of Aerodrome. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 14 minutes by foot from Aerodrome and a 2-minute drive from Houston Methodist Willowbrook Hospital
Wingate by Wyndham - Houston/Willowbrook offers its guests a children's pool, an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Wingate by Wyndham - Houston/Willowbrook. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast available for a fee

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (1,798 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Hotel Willowbrook Reviews

Reviews

5.0
Rating 10 - Excellent. 176 out of 1000 reviews
Rating 8 - Good. 97 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 145 out of 1000 reviews
Rating 2 - Terrible. 438 out of 1000 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Good

Dana

Stayed 1 night in Dec 2025

4/10 Poor

Eden

Travelled with family
Disliked: Property conditions & facilities, room comfort
The elevator makes scary sounds and struggles. The fridge didn’t work either
Stayed 1 night in Dec 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
it was ok i guess i was there 5 days and housekeeping never came to clean my room and that would explain all the roaches
Stayed 5 nights in Nov 2025

2/10 Terrible

Shanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
My daughter was bitten by bed bugs during the stay. I informed the hotel and they didn’t respond,
Stayed 2 nights in Nov 2025

6/10 Okay

Abelardo

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is older but has had a cosmetic facelift. However the water in the bath took more than five minutes to heat up and then it was too hot or too cold so I think they need new fixtures. Also there was only one elevator working so it took a good couple of minutes of waiting. Bed and pillows were comfy and room was clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Damarlie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was OK. The breakfast was not breakfast. No eggs or sausages... My husband has a meeting with someone and they wanted to charge $100 extra for a private room. Make sure you ask for towels before you enter your room.
Stayed 2 nights in Nov 2025

4/10 Poor

Breanna

Travelled with family
Disliked: Cleanliness, amenities
Front desk staff was great; the rest just stirred at you the whole time. Room was not ideal at all.
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Stayed 1 night in Nov 2025

2/10 Terrible

Majid

Disliked: Cleanliness, amenities, property conditions & facilities
The worst place to stay. The whole hotel smells like cannabis, there are bedbugs in the beds, and the furniture is broken. I went in and left immediately. This place should be shut down.
This place should be shut down immediately. Weed smells were all over the place
Stayed 5 nights in Nov 2025

10/10 Excellent

Ngah-Nyatema

Stayed 2 nights in Nov 2025

4/10 Poor

Vanessa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I should have read the reviews. 1st room we were in smelled so bad. They had air fresheners everywhere. Tv didn’t work, asked to change rooms, they accommodated us and the room was better. No smell but roaches. Tv didn’t work but the Room seamed clean though. Did not use the indoor pool, a film was on it and eyes burned with the bleach smell when entering the room. The breakfast area has pest control plug ins ON the counter of breakfast area . With signs everywhere telling you Not to take food to your room or they would charge you $25! Tables weren’t kept clean at all. However the front desk staff were apologetic and nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ron

Stayed 13 nights in Oct 2025

2/10 Terrible

Adam, Van Alstyne

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is dirty and in very rough condition. It needs to be renovated.
Stayed 1 night in Nov 2025

2/10 Terrible

D

Disliked: Cleanliness, staff & service, amenities
Hotel is a dump. The rooms should not be priced at the rate they are. There was no hot water and we had to take a cold shower. I do not recommend this establishment. They need major renovations.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Liked: Cleanliness
Best ever
Stayed 2 nights in Oct 2025

4/10 Poor

Jackie

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast!!!! Staff!!!!! Clean room!!!!!! Clean property!!!!!!! Definitely worth it!!!!!!
Stayed 1 night in Oct 2025

2/10 Terrible

Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 2 nights in Oct 2025

6/10 Okay

Srinivas

Stayed 6 nights in Oct 2025

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service
Okay for price
Stayed 3 nights in Oct 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay at this location again. The property, amenities, and food did not live up to the Wingate name. The elevator was frightening to ride, the property was run down. The continental breakfast was bad for what it’s supposed to be. Eggs tasted like plastic, the coffee tasted recycled. If you wanted to take food to your room to eat, there is a $25 charge added to your room. There was a bug in the bed and the carpet felt moist. Not good overall.
Stayed 2 nights in Oct 2025

8/10 Good

Kevin, San Fernando

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2025