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Aparthotel

InTown Suites Extended Stay Select Houston TX - Brookhollow

2.0 star property

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Photo gallery for InTown Suites Extended Stay Select Houston TX - Brookhollow

Desk, free WiFi, bed sheets
Creator video - submitted by Keepingupwiththesmithsente927
Desk, free WiFi, bed sheets
Combined shower/bathtub, towels, soap, toilet paper
Fridge, microwave, stovetop, freezer

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
12925 Northwest Fwy, Houston, TX, 77040
  • Place, Cinemark Tinseltown Houston 290
    ‪2 min drive‬
  • Place, Region 4 Education Service Center
    ‪2 min drive‬
  • Place, NRG Stadium
    ‪22 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Premium Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Desk, free WiFi, bed sheets

Premium Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed with Sofa bed, Accessible Bathtub

Desk, free WiFi, bed sheets

Premium Room, 1 Queen Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Accessible Bathtub

Desk, free WiFi, bed sheets

Premium Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub

Desk, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Studio Suite, 2 Queen Beds, Accessible Bathtub

Desk, free WiFi, bed sheets

Premium Studio Suite, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Studio Suite, 1 Queen Bed

Desk, free WiFi, bed sheets

Premium Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Studio, 2 Queen Beds

Desk, free WiFi, bed sheets

Premium Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Bedrooms

Desk, free WiFi, bed sheets

Premium Room, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

InTown Suites Extended Stay Select Houston TX - Brookhollow

Laundry facilities, free self parking, and a vending machine are available at this smoke-free aparthotel. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, a dining area, and free long-distance calls are among the other amenities available to guests. Weekly housekeeping is available.
InTown Suites Extended Stay Select Houston TX - Brookhollow offers 147 accommodations with air conditioning. 49-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at InTown Suites Extended Stay Select Houston TX - Brookhollow, you'll be close to Delmar Stadium. Features include free self parking and laundry facilities. Built in 1997, this budget aparthotel has 147 apartments on 3 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a dining area, and a flat-screen TV
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 11 minutes by car from Memorial City Mall and 12 minutes from CityCentre
As a guest of InTown Suites Extended Stay Select Houston TX - Brookhollow, you'll find a vending machine, laundry facilities, and an elevator. The front desk is open around the clock. Self parking is free.

This Houston aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Freezer
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Free local calls
  • Free long-distance calls
  • Phone
  • Vending machine

Location highlights

  • In the suburbs

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 147 units
  • 3 floors
  • Built in 1997

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 30

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Saturday: 11:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crestwood Suites Houston
Crestwood Suites NW
Crestwood Suites NW Aparthotel
Crestwood Suites NW Aparthotel Houston
Crestwood Suites NW Houston
Crestwood Suites NW Houston Aparthotel
InTown Suites Houston 290 Hollister Aparthotel
InTown Suites 290 Hollister Aparthotel
InTown Suites 290 Hollister
Crestwood Hotel Houston
Crestwood Suites Houston 290-Galleria Hotel Houston
InTown Suites Houston Galleria
Crestwood Suites of NW Houston
InTown Suites Houston 290 Hollister
InTown Suites Extended Stay Select Houston 290 Hollister
InTown Suites Extended Stay Select Houston TX Brookhollow

InTown Suites Extended Stay Select Houston TX - Brookhollow Reviews

Reviews

6.6
Rating 10 - Excellent. 16 out of 46 reviews
Rating 8 - Good. 7 out of 46 reviews
Rating 6 - Okay. 7 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 13 out of 46 reviews

7.0/10

Cleanliness

4.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Jung

Disliked: Cleanliness, check-in, communication, listing accuracy
Terrible
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Caroline

Disliked: Communication
The stay was welcoming. I did buy some groceries which went bad due to the fridge not staying closed,I reported it and no one went to fix it.Im upset due to 100 in groceries going to the trash.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Scott

Disliked: Amenities
When house keeping is cleaning the room its a quick wipedown, also when making your bed they don't put clean linen on the bed or vacuum
Stayed 7 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stay was good
Stayed 7 nights in May 2022
Verified

4/10 Poor

Brenda

Disliked: Cleanliness, amenities, communication
Roaches, roaches, roaches! Office staff hardly ever there.
Stayed 7 nights in Nov 2021
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
They are roaches infected.
Stayed 9 nights in Jan 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

HORROR HOTEL...BEWARE

Worst place EVER! Roaches in the room. A skinny white women knocked on our door at 12:30 am soliciting her body. Homles youg man slept and stayed at the 3rd floor elevator door. Men and women smoking weed right outside the door. Had to pass through all of this to get to my car. Elevator broke with my husband inside. Front desk is only open from 11am to 7pm. I felt unsafe 100% of the time. We checked out early.
Stayed 16 nights in Aug 2021
Verified

4/10 Poor

Trevor

Disliked: Communication

"No more locked doors holms,,!,"*

Staff was rude and were threatened to kick us out because of 4 visitors the entire time which was about 5 days at the time. Remind you its an extended stay not a motel for a night. You should be alone to have people over if ite not a issue bothering other guest by being loud or whatever. Nope only the people on the check in can be in the rooms. Oh and my door the entire time wouldn't lock it just shut and opened like a front door at your house opens smooth and effortlessly ... gotta admit they keep the hinges and doors well kept just need to work on the locking thing people use to feel somewhat safe in a building of strangers. So maybe if it didn't stay broken until the day I checked out ALL 5 OF MY GUEST couldn't of just walked in anyways. 1 star. Again staff was ignorant and just lazy no F**** given additudes just have no desire or want to help. They just get paid to be there regardless of your stay. And with all that said you can guess I'd never stay there again even if it was free. I left the 5th day and got a new room over the services provided. So I move my family to a smaller sized hotel with a locking door and came back to my unlocked hotel to get my stuff that wasn't stolen thankfully
Stayed 7 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

I am happy!

Dion’s stay is still going very well! I am so thankful that you are here!
Stayed 7 nights in Mar 2021
Verified

10/10 Excellent

Autium

Liked: Cleanliness, communication

Home sweet home

It was great
Stayed 7 nights in Mar 2021
Verified

2/10 Terrible

Bailee

Disliked: Cleanliness, room comfort, communication

AVOID LIKE THE PLAUGE

Horrible. 0 stars. Fire alarm went off multiple times with no fire. Elevator shut down during false fire alarm and we had to run out baby in his jogger down 2 flights of stairs. Police and fire swarmed hotel, these alarms have gone off at 4am, 6pm. I missed work because I couldn’t take a shower and had to transport baby from hotel due to alarms and his emotional state from alarms. NO CAMERAS in hallways. Couldn’t tell who was pulling the fire alarms. UNSAFE. HOTEL LEAVES SIDE DOORS WITH KEY READER UNLOCKED. Homeless individuals roam through the halls hoping your door wasn’t shut all the way. Horrible horrible horrible. Not worth the money, will pay more for safety, security and calm environment.
Stayed 7 nights in Mar 2021
Verified

10/10 Excellent

Kuanesha

Liked: Cleanliness, room comfort, communication
everything was beyong exceptional
Stayed 7 nights in Mar 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Hotel closed due to weather

Unfortunately the hotel was shut down due to no power or water. We were not able to check in
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication

Great

Nice comfortable rooms with kitchen.
Stayed 7 nights in Feb 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Worst experience ever.

Omg!! Never again!! It was a 7 day stay i choose this location and i also went off of everyone reviews that this property was safe but they are all false i had roaches in my room the first 2 days until i bought roach spray, i had random guys knockin on my door i couldnt sleep at night i felt like i was in a human trafficking hotel there was this guy looking suspicious painting a old white truck with BLUE PAINT he just look up to no good dont do it dont book here.
Stayed 9 nights in Feb 2021
Verified

8/10 Good

Alexandra

Liked: Cleanliness, room comfort, communication
It was comfortable.
Stayed 7 nights in Jan 2021
Verified

10/10 Excellent

Kerissa

Liked: Cleanliness, room comfort, communication

Great stay

It is a very good hotel. Ive been staying there for years. The only thing i dont like is they dont supply pots, dishes, or cookware.
Stayed 7 nights in Nov 2020
Verified

8/10 Good

Shane

Liked: Cleanliness, room comfort, communication
Comfortable accommodations, clean and quiet
Stayed 5 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the room it had a homey feel. The bed was very comfortable, the room was very clean. I would definitely recommend a stay here.
Stayed 7 nights in Sep 2020
Verified

8/10 Good

Alan

Liked: Cleanliness, room comfort

Sleep

It was relaxing
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Lorne

Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Darling

Stayed 7 nights in Feb 2026
Verified

2/10 Terrible

Rashounette

Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

ANGEL

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Luis

Disliked: Communication
Stayed 7 nights in Jun 2025