MainStay Suites Texas Medical Center/Reliant Park

2.5 star property

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Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
3134 Old Spanish Trl, Houston, TX, 77054
  • Place, Hermann Park
    ‪13 min walk‬
  • Place, Houston Zoo
    ‪5 min drive‬
  • Place, MD Anderson Cancer Center
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(74 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

MainStay Suites Texas Medical Center/Reliant Park

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center. Weekly housekeeping is available.
MainStay Suites Texas Medical Center/Reliant Park offers 89 air-conditioned accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas and include dining tables. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at MainStay Suites Texas Medical Center/Reliant Park. During your stay, you'll be within walking distance of Hermann Park. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from MD Anderson Cancer Center and a few minutes from Houston Zoo
  • Free local-area shuttle service
MainStay Suites Texas Medical Center/Reliant Park offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly MainStay Suites Texas Medical Center/Reliant Park. A free area shuttle within 3 mi is available. Free self parking is available.

This Houston hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open October 01 and close February 25.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Whitney

Stayed 1 night in Nov 2025

2/10 Terrible

MyKeshia

Stayed 1 night in Nov 2025

10/10 Excellent

Kaydene

Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Vanessa was a real gem, when I asked her for a room with 2 beds instead of the pull out bed, she didn't hesitate one bit and had it ready for when I got back from dinner. The pull out bed needs to be replaced though.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. Room was very clean.
Stayed 3 nights in Nov 2025

8/10 Good

Charlotte

Liked: Cleanliness
Disliked: Amenities
Room was clean , staff was nice. Coffee was terrible. Either very old or to strong
Stayed 5 nights in Nov 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was overall very clean and all the staff were all professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional
Stayed 2 nights in Nov 2025

10/10 Excellent

Katerin

Liked: Cleanliness, amenities, property conditions & facilities
Great place, too clean and I have everything that I needed.
Stayed 2 nights in Oct 2025

6/10 Okay

Sherry

Stayed 1 night in Oct 2025

8/10 Good

Ashley

Stayed 2 nights in Oct 2025

8/10 Good

Angella

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The parking was great and free! I like that it had an outdoor balcony area. The little kitchenette came in handy. I didn’t like the configuration of the room because the TV did not face the beds. The image on the TV screen was very blurry. The pool is quite small but swimming is not important to me during this stay. Overall, I really enjoyed this facility especially because it is very close to MD Anderson.
Stayed 2 nights in Oct 2025

8/10 Good

Lynne, New Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay every time I come.
Stayed 1 night in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No soap in room to bath-
Stayed 1 night in Oct 2025

2/10 Terrible

Johnathan Wayne

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm clean hazardous to be around bodily. Fluids from other occupants like blood feces and throw up on mattresses and no new sheets because they were out. They did not have any towels or hot water for any of the rooms. And they said they don't know how to fix it. They refused to give my money back which I left Brighton early the next day.The only reason I stayed one night was because I had to and then I rebooked with you guys and you said you would get my money back.I am still waiting
Disgusting conditions that they would not fix or give a new room.
Hazardous body fluid
Hazardous bodily fluids
Stayed 4 nights in Oct 2025

10/10 Excellent

Mariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marie was out house keeper this room was a 5 star for us. It was quite,gated and over all 100% the best place. We will always come back here. Also close to the hospital and may things to do. AMAZING Place. We where going to stay for one night but we stayed an extra 2 nights
Stayed 1 night in Oct 2025

10/10 Excellent

Solomon

Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Stayed 1 night in Oct 2025

8/10 Good

Tyler

Stayed 4 nights in Oct 2025

10/10 Excellent

Manuel

Stayed 1 night in Oct 2025

10/10 Excellent

Bacarlea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Sep 2025