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Quality Inn & Suites West Chase

2.5 star property

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Photo gallery for Quality Inn & Suites West Chase

Desk, iron/ironing board, cots/infant beds, free WiFi
Fitness facility
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
2930 W Sam Houston Pkwy S, Houston, TX, 77042
  • Place, Westheimer Road
    ‪2 min walk‬
  • Place, Philips 66
    ‪5 min walk‬
  • Place, Harwin Drive Shopping District
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites West Chase

This hotel features a fitness center, coffee/tea in a common area, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites West Chase offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Inn & Suites West Chase, you're just a quick walk from Westheimer Road. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Westheimer Road and a 5-minute drive from CityCentre
As a guest of Quality Inn & Suites West Chase, you'll find a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. WiFi is free in public spaces. The business-friendly Quality Inn & Suites West Chase also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 495 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn 8
Quality Inn Westchase
Quality Inn Westchase/Beltway 8
Quality Westchase/Beltway 8
Quality Inn Westchase/Beltway 8 Houston
Quality Westchase/Beltway 8 Houston
Clarion Inn West Chase
Clarion West Chase
Clarion Inn Suites West Chase
Quality & Suites West Chase
Quality Inn & Suites West Chase Hotel
Quality Inn & Suites West Chase Houston
Quality Inn & Suites West Chase Hotel Houston

Quality Inn & Suites West Chase Reviews

Reviews

6.6
Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 225 out of 1000 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Allen

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are terrible
Stayed 3 nights in Nov 2025

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.
Stayed 2 nights in Nov 2025

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My reservation was hard to find then denied so another type of room was given not the one I reserved. It was too late to look around for another hotel.
Stayed 1 night in Nov 2025

8/10 Good

Matilde

Stayed 1 night in Nov 2025

6/10 Okay

William

Stayed 1 night in Nov 2025

2/10 Terrible

Xavier

Disliked: Cleanliness
Rooms were dirty Dirty bed sheets and bed bugs
Stayed 1 night in Nov 2025

6/10 Okay

YAMILET, Richmond

Travelled with family
Liked: Cleanliness, property conditions & facilities
The gentlemen that helped me was so nice, very helpful, however the next day the Hispanic lady in the front desk was so short and rude. You could tell she thinks she owns the hotel and looked very unhappy to be there. Very poor customer service skills, She needs someone to train her on how you are suppose to talk to paying customers. I paid to be there it was not free the least I expect is courteous customer service. Disappointing.
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great customer service. I just expected the hotel room itself to be cleaner. When we were there the first night, we found some lip-gloss & a ring by the bed. Let's you know the room was not cleaned completely.
Stayed 2 nights in Oct 2025

4/10 Poor

Charles

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No breakfast No smoking area Unfriendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Guohao

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff is so nice to change the room to the third floor when I found out the rooms in the second floor has 3 roaches. Third floor is clean, second floor needs to clean
Stayed 2 nights in Oct 2025

10/10 Excellent

esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel well recommended
Stayed 3 nights in Sep 2025

2/10 Terrible

RANDALL

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very dirty had roaches in the hallway and in my room. Hotel staff was not friendly at all. Will not stay there ever again. And do not recommend anyone staying there no matter how low your budget.
Stayed 5 nights in Sep 2025

2/10 Terrible

Kimberly, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Roach infestation
Stayed 1 night in Sep 2025

10/10 Excellent

Hien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Olivier

Stayed 2 nights in Sep 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hair on the clean towel, cockroaches on bathroom wall! The smell was horrible!
Stayed 2 nights in Aug 2025

6/10 Okay

Steven

Disliked: Cleanliness, property conditions & facilities
the staff did they jon the facility just had bugs and theres alot of homelesd in the area make u think to get out rhe hotel ag night
Stayed 1 night in Aug 2025

4/10 Poor

Shahnawaz

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel
Stayed 1 night in Aug 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
It was greeat
Stayed 1 night in Aug 2025

10/10 Excellent

Sally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wandalisse

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all, great breakfast, comfy room

The breakfast was great, kept well stocked. The room was very clean and the beds were comfy. Did spot a couple roaches in our room though, but it's the city so it happens
Stayed 1 night in Aug 2025

10/10 Excellent

helmi

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Riesel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Kristen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was greeted with roaches, stains on the towels, and a damp smell. Luckily, the staff was able to change my room and it was better than the first one but not a place where I would stay again.
Stayed 2 nights in Jul 2025