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Quality Inn & Suites West Chase

2.5 star property

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Photo gallery for Quality Inn & Suites West Chase

Lobby
Exterior
Meeting facility
Desk, iron/ironing board, cots/infant beds, free WiFi
Standard Room, 2 Queen Beds, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
2930 W Sam Houston Pkwy S, Houston, TX, 77042
  • Westheimer Rd
    ‪3 min walk‬
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites West Chase

Hotel with free parking, steps from Westheimer Rd
This hotel features a fitness center, coffee/tea in a common area, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites West Chase offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Inn & Suites West Chase, you're just a quick walk from Westheimer Rd. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym
  • Steps from Westheimer Rd and 15 minutes by car from Rice University
As a guest of Quality Inn & Suites West Chase, you'll find a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Public spaces have free WiFi. The business-friendly Quality Inn & Suites West Chase also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn 8
Quality Inn Westchase
Quality Inn Westchase/Beltway 8
Quality Westchase/Beltway 8
Quality Inn Westchase/Beltway 8 Houston
Quality Westchase/Beltway 8 Houston
Clarion Inn West Chase
Clarion West Chase
Clarion Inn Suites West Chase
Quality & Suites West Chase
Quality Inn & Suites West Chase Hotel
Quality Inn & Suites West Chase Houston
Quality Inn & Suites West Chase Hotel Houston

Quality Inn & Suites West Chase Reviews

Reviews

6.6
Rating 10 - Excellent. 268 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 214 out of 1003 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is dirty nd service is rude cockroach’s in rooms blankets dirty also the app told us it had a jetted tub so I paid more and the place it self didn’t have any so I paid more for a basic room when I could of paid 30 cheaper for what I paid
Stayed 1 night in Mar 2025

2/10 Terrible

Bini

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel to anyone visiting Houston. Front desk was not very friendly and was extremely slow and difficult to get ahold of. Upon arrival and turning on the heater we noticed there was leftover food in the vents from the previous tenants and room began to smell like French fries. The toilet bowl was dirty, shower was yellow, and we found multiple roaches in the room. There were also small flying bugs similar to the size of gnats we kept having to swat. Hotel policy was that stained towels would come out of our pockets yet we received thinning towels with holes and didn’t seem very clean. I was scared to step anywhere without shoes. Definitely was a waste of money and didn’t want to return to my room during my trip
Stayed 2 nights in Mar 2025

2/10 Terrible

Mr.

Stayed 2 nights in Feb 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wasn't friendly
Stayed 1 night in Mar 2025

2/10 Terrible

LeDanya

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The tube didn't work and the won't to accommodate or reimbursement for the room but overall it was nice
Stayed 2 nights in Feb 2025

6/10 Okay

Md Hafizur

Stayed 3 nights in Feb 2025

8/10 Good

Alonso

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Sinthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

2/10 Terrible

Paulette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach motel

No elevator, was told it’s been out for over 2 yrs. That’s unacceptable. Had to climbed stairs with luggage. When asked for a first floor was told they only have 1but windows was boarded up because someone tried to break in. Breakfast was a joke.. Ask to speak with manager was told they are not in country. If I could give 0 stars I would. Front desk clerk say I couldn’t get my money back.Really believe I should get my money back.
Dead smashed roach on door😤
Roach in fridge freezer
Bottom of fridge with stagnant water and dead roach
Mice dropping on pull out bed sheet.. disgusting.
Stayed 2 nights in Feb 2025

4/10 Poor

HUY

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist man is rough, talk with clients so grumpy, face always as don't need customers. check-in processing time so steady. No elevator. No excuse for that. Just say "Elevator is out of order"
Stayed 1 night in Feb 2025

2/10 Terrible

Badr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Hach

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bad smell and take a 20 minutes to get the hot water
Stayed 4 nights in Jan 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay only one night cos is dirty a lot cockroaches they need to talk with any representative of expidia to one day of refund on my account pls
Stayed 2 nights in Jan 2025

2/10 Terrible

Lonny

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very nasty. The bed bugs and rock invasion. The furniture was broken. The smoke setector was ripped of the ceiling. Very bad
Stayed 2 nights in Jan 2025

6/10 Okay

Alma

Stayed 2 nights in Nov 2024

2/10 Terrible

Sophie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Areynna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nasty
Stayed 1 night in Dec 2024

4/10 Poor

LIEM

Stayed 3 nights in Nov 2024

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I experienced roaches, mildew, spots and stains on blankets and linen, water stains on ceiling, refrigerator not clean
Stayed 2 nights in Nov 2024

2/10 Terrible

Marc Christian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cops are in and out of the place, broken windows, and musky smell. Stay away from this place
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Quiet & Private
Stayed 4 nights in Nov 2024

2/10 Terrible

mary jo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff was horrible. I booed this room over a month ago. The attendant said my name Spanish name MARIA did not coincide with my credit card MARY. The last name is the same. All my cards are under Mary. The signature on my drivers license is Mary. Then my husband asked to charge it on his credit card and the ignorant attendant said no because he had not booked a reservation. WE crossed the street and with no RESERVATION stayed at the RED ROOF INN.
Stayed 2 nights in Nov 2024

2/10 Terrible

Suong

Disliked: Cleanliness, property conditions & facilities
the inn had cockroaches, flies in the room, the plumbing sucks.
Stayed 1 night in Nov 2024

2/10 Terrible

DAVID, HIGHLANDS RANCH

Stayed 1 night in Oct 2024

2/10 Terrible

Swaneka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.
Stayed 2 nights in Nov 2024