Residence Inn By Marriott Houston Westchase

3.0 star property

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Photo gallery for Residence Inn By Marriott Houston Westchase

Lobby sitting area
Individually decorated, individually furnished, desk, iron/ironing board
Executive Suite, 1 Bedroom, Pool View | Pool
Suite, 2 Bedrooms, Fireplace
Front of property – evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9965 Westheimer At Elmside, Houston, TX, 77042
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, Philips 66
    ‪2 min drive‬
  • Place, Harwin Drive Shopping District
    ‪3 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

Suite, 2 Bedrooms, Fireplace

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Executive Suite, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom

7.8 out of 10
Good
(30 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(46 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn By Marriott Houston Westchase

This smoke-free hotel features an outdoor pool, a fitness center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn By Marriott Houston Westchase offers 120 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn By Marriott Houston Westchase. During your stay, you're just a quick walk from Westheimer Road. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Westheimer Road and 14 minutes by car from Rice University
  • Pets welcome for a fee
Residence Inn By Marriott Houston Westchase offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. The business-friendly Residence Inn By Marriott Houston Westchase also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 6 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 6.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Marriott Aparthotel Houston Westchase
Residence Inn Marriott Houston Westchase
Residence Inn Marriott Houston Westchase Aparthotel
Resince riott Houston Westcha

Residence Inn By Marriott Houston Westchase Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 335 out of 680 reviews
Rating 8 - Good. 131 out of 680 reviews
Rating 6 - Okay. 73 out of 680 reviews
Rating 4 - Poor. 53 out of 680 reviews
Rating 2 - Terrible. 88 out of 680 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rodney

Stayed 1 night in Nov 2025

10/10 Excellent

Rodney

Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Best spot
Stayed 1 night in Oct 2025

2/10 Terrible

Niki

Disliked: Cleanliness, amenities, property conditions & facilities
Upon check in at around 8pm I was told there is no water in the building and would be "fixed" in about 15 min. Room was smelly. Shower dirty. Thin walls you can hear your neighbors. Hospitality non existent. The check in personnel kept pointing things on the hotel completing ignoring my request to just point out where I should go. Check out personnel very impersonal. The location was concenient. That being said the girl who worked at the desk on sunday noon time was very friendly. I hope she finds a more professional environment to work.
Stayed 3 nights in Nov 2025

8/10 Good

Praveen

Stayed 3 nights in Nov 2025

10/10 Excellent

ZIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will a great place to stay in with my kid
Stayed 2 nights in Nov 2025

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I purchased a room this past Saturday night for this hotel via hotels.com. When I showed up at the property the manager, Mr. Hicks said he cancelled my room. I asked why he did not tell me and he brushed that question off, as if hotels.com should have contacted me. I asked why he cancelled my room and he did not give a clear answer. When hotels.com called the property the next day to arrange my refunt the manager, Mr. Hicks and/or your staff lied to hotels.com when they asked why Mr. Hicks chose to cancel the room. The staff member told hotels.com agent that I was a "no show", which is clearly a lie, since I showed up before 7pm that evening, as anyone would normally expect a hotel guest to show up, a very reasonable time. Is this a policy at Marriot? Do you cancel rooms for people at a certain point in the evening? If so, why do you not advertise this? I am posting this review on google next. Horrible and I hope you fix this situation.
Stayed 1 night in Nov 2025

4/10 Poor

Vincent

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in my room. My door was jammed and was hard to open & close.
Stayed 6 nights in Nov 2025

10/10 Excellent

JOCELYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

4/10 Poor

Denisse

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was subpar and had it not been too late to leave, I would have cancelled the entire reservation altogether. One of the towels had pubic hair in it, the bath tub had dirt and stains on it, and there was no iron in the room. When I tried to call the front desk, there was no phone either. After several dials, I finally got through and was told by front desk, “I’ll see what I can do”. While she did ultimately get an iron, I had to go pick it up after having showered. Front desk was courteous, and not at fault, but ultimately not a good reflection
Stayed 2 nights in Nov 2025

2/10 Terrible

Elsie Nana Aba

Stayed 2 nights in Nov 2025

8/10 Good

Carlo

Stayed 2 nights in Oct 2025

10/10 Excellent

Don

Stayed 2 nights in Nov 2025

10/10 Excellent

Maame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Reasonably priced, spacious well equipped studio rooms, good location and great service. The front manager Delano was very accommodating and kind. Thank you!
Stayed 14 nights in Oct 2025

8/10 Good

Pamela Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some repairs but clean and quiet in a area with a lot of other businesses such as Kroger and other restaurants
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

2/10 Terrible

Lawrence

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was amazing. The room and area was sketchy.
Stayed 4 nights in Oct 2025

2/10 Terrible

Rangarajan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
*They are trying to save money in everything. Breakfast food quality is bad. They dont have Jelly for the bread. Only butter is available. Eggs dont taste fresh. Oatmeal dont taste fresh either. I had to go to near by Mc Donald's get my breakfast for the 3 days I stayed there. Front desk people are friendly, but cannot help much.
Stayed 2 nights in Oct 2025

8/10 Good

Darwin

Liked: Cleanliness, property conditions & facilities
Quiet ,roomy, Good parking, fenced inner courtyard and pool. Friendly if not overly ambitious staff. Need better facilities maintenance and upkeep. Things are being allowed to slide and deteriorate. Consistent routines in service and food service items. But I had a great stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kimberly, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Will be staying again!
Stayed 1 night in Oct 2025

10/10 Excellent

Tray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Herbriashia

Stayed 1 night in Oct 2025

8/10 Good

Philip

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant. Just the fact that everything was gated in was a little strange
Stayed 2 nights in Oct 2025

6/10 Okay

Tawana

Stayed 5 nights in Oct 2025