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Residence Inn By Marriott Houston Westchase

3.0 star property

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Reception
Executive Suite, 1 Bedroom, Pool View | Pool
Studio, 1 Queen Bed with Sofa bed
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Breakfast included
  • Pet-friendly
  • Gym

Explore the area

View in a map
9965 Westheimer At Elmside, Houston, TX, 77042
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, CityCentre
    ‪6 min drive‬
  • Place, Memorial City Mall
    ‪7 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Pool View

1 bedroom, individually decorated, individually furnished, desk

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Bedroom

7.6 out of 10
Good
(28 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(39 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Reception

Courtyard by Marriott Houston Westchase

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,001 reviews
The price is €79
includes taxes & fees
3 Oct - 4 Oct
Courtyard by Marriott Houston Westchase

About this property

Residence Inn By Marriott Houston Westchase

Hotel with free breakfast, steps from Westheimer Road
This smoke-free hotel features an outdoor pool, a fitness center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn By Marriott Houston Westchase offers 120 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn By Marriott Houston Westchase. During your stay, you're just a quick walk from Westheimer Road. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Westheimer Road and 14 minutes by car from Rice University
  • Pets welcome for a fee
Residence Inn By Marriott Houston Westchase offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. The business-friendly Residence Inn By Marriott Houston Westchase also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 6 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 6.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Marriott Aparthotel Houston Westchase
Residence Inn Marriott Houston Westchase
Residence Inn Marriott Houston Westchase Aparthotel
Resince riott Houston Westcha

Residence Inn By Marriott Houston Westchase Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 573 reviews
Rating 8 - Good. 115 out of 573 reviews
Rating 6 - Okay. 67 out of 573 reviews
Rating 4 - Poor. 47 out of 573 reviews
Rating 2 - Terrible. 73 out of 573 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

JOE

Stayed 2 nights in Jun 2025

6/10 Okay

Tanesha

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

My stay was just ok…

Overall, the stay at this Residence Inn Marriott Westchase was good except for there were issues with the magnetic door reader for the room card for room 337. I was advised by the front desk that they were going to have maintenance come in on Sunday, June 29 to fix it however no one showed up. I was still able to maintain to get in and out the room, but there were times that the door was stuck and would not open. The front desk advised me that it was an issue with the battery and that they usually have issues with that particular room door. I just can’t believe that with this being the Marriott, that this card reader has not been replaced on the door. I know I’m not the first guest to complain about this. I hope that Marriott gets it together and repairs that door. Also on June 29th, in the Breakfast dining room area, they were out of apple juice and orange juice, annd all they had to drink was coffee and lemon water. I don’t understand how they are out of apple juice and orange juice first thing in the morning with Breakfast just starting at 7 AM.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nicer (for Houston) and relatively quiet. There was a grocery store next door, walking distance. Check in was simple, the staff was pleasant. They're were working elevators, a small gym, a lounge area up front with free tea/coffee/lemon water. The breakfast buffet was plentiful with hot and cold options. The room was clean and stocked. Plenty of space and seating with tables. The bedding was plentiful and the bed was in good condition. Dark curtains and working a/c. We didn't get to use the pool because it was thunderstorming but it looked clean. I'd stay here again for sure.
Stayed 1 night in Jun 2025

8/10 Good

donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Will stay there again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tyeron

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont Book Here

Horrible, Old and outdated. Breakfast was nasty and selections were very limited. Window AC unit's for most rooms. Fighting for a refund
Stayed 2 nights in Jun 2025

2/10 Terrible

Nora

aro was not working and room wasn’t ready until an hour later
Stayed 1 night in Jun 2025

2/10 Terrible

Omid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived 3 am and checked into a terrible one-bed suite, with dirty bed linens and towels and worn-out/chewed-by-pet couch etc. etc. but had to sleep after a LONG set of flights. The manager was understanding and changed the suite the next day but there were issues with the second suite too, very loud air conditioning system, never got a change of clean towels even once (had to go to the reception myself to pick them up), trash was never picked up from the suite etc. etc., and in the end when asked for a late check-out due to the late evening flight, the answer was NO, and that's it! Will try to stay away from this establishment the next time I am in the city.
Stayed 6 nights in Jun 2025

10/10 Excellent

Akeila

Travelled with family

Amazing stay

My stay was amazing!!! Staff was very friendly. One of the staff help me unload my vehicle. They accommodate 3 other families ensuring that our rooms were close. No complaints, I will most definitely be back!!!
Stayed 1 night in Jun 2025

4/10 Poor

Shardae

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Lamar

Stayed 5 nights in May 2025

8/10 Good

Praveen Kumar Govindaswamy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are good but hot water didn’t work. That’s the only concern otherwise it’s a good property to stay
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy

We stayed while attending a funeral on Saturday and a wedding on Sunday. My elderly mom had a bathroom emergency and the night staff said she was unable to access extra towels until 9am; however, the morning staff was able to accommodate us way before 9am when housekeeping was supposed to get there. So, kudos to the morning staff because the night staff is terrible and rude. I also spoke to housekeeping on Saturday morning before leaving for the funeral about tidying up the room and replenishing fresh towels, but that DID NOT HAPPEN! Never staying here again.
Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

8/10 Good

Karen, Albuquerque

Liked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

Jaclyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Pool not in service, hallways dirty (smelled of dog and cigarettes), bath tub dirty.
Stayed 3 nights in May 2025

8/10 Good

ADEMOLA

Stayed 3 nights in May 2025

10/10 Excellent

Chijioke John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got the 2 room suite. It was great! Cozy and had all the amenities, was like living in a 2 bed apartment. If you need the place cleaned, request a cleaning and they'll take care of you. The front desk was also very accommodating (Shout out to Arlene!)
Stayed 2 nights in May 2025

2/10 Terrible

tanae, San Antonio

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The front desk staff were nice but my room was a bit underwhelming. We asked for bedding or blankets for our pull out couch in our suite but the staff told us there was none available at all. We were in need of fresh towels, called the front desk around noon and didn’t receive towels until after midnight, and that was because we went to the front desk to get them.
Stayed 2 nights in May 2025

2/10 Terrible

Martez

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room got cancelled, hotels.com , So I didn't get to take any picture
Stayed 2 nights in May 2025

2/10 Terrible

Evangelina

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Letitia

Travelled with family
Liked: Cleanliness, property conditions & facilities
We really enjoyed staying at this hotel in Houston. We come to Houston a few times a year to visit an elderly aunt that my husband is in charge of her trust, etc. We live in Cape Coral FL so this is a trek. We have tried several hotels in Houston and all were run down, stunk of marijuana and had many bugs that stayed with us. This hotel has none and is really a nice place to say. I had no idea I had booked a two bedroom but I did and I loved it! Our room was clean, nicely appointed and had all we needed to stay the few days we were in town to visit our aunt. We spent all day at our aunt’s townhouse that was only about 3 mls from her home. Convenient to many places with many good restaurants near by.
Stayed 3 nights in May 2025

2/10 Terrible

Vanhoeun

Stayed 1 night in May 2025

4/10 Poor

Vanhoeun

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Wasn’t happy this time
Stayed 1 night in May 2025