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Residence Inn by Marriott Houston Northwest/Willowbrook.

Property class: 3

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Photo gallery for Residence Inn by Marriott Houston Northwest/Willowbrook.

BBQ/picnic Area
LCD TV
Free daily continental breakfast
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7311 W Greens Rd, Houston, TX, 77064
  • Place, Willowbrook Mall
    ‪3 min walk‬
  • Place, Mountasia Houston
    ‪3 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 62 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Fireplace

9.0 out of 10
Wonderful
(12 reviews)
  • 62 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Residence Inn by Marriott Houston Northwest/Willowbrook.

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and self parking. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Residence Inn by Marriott Houston Northwest/Willowbrook. offers 96 accommodations with coffee/tea makers and designer toiletries. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn by Marriott Houston Northwest/Willowbrook.. During your stay, you're just a quick walk from Mountasia Houston. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym and basketball
  • Just a 4-minute walk from Mountasia Houston and 6 minutes by foot from Willowbrook Mall
  • Pets welcome for a fee (restrictions apply)
Residence Inn by Marriott Houston Northwest/Willowbrook. offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Residence Inn by Marriott Houston Northwest/Willowbrook. also features barbecue grills, a garden, and a picnic area. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free continental breakfast daily. Additionally, to-go breakfast is available daily for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • 0.525 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 13 per day
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Willowbrook
Marriott Willowbrook
Marriott Willowbrook Houston
Residence Inn Marriott Houston Willowbrook
Residence Inn Marriott Willowbrook
Residence Inn Marriott Willowbrook Hotel
Residence Inn Marriott Willowbrook Hotel Houston
Residence Inn Willowbrook
Residence Inn Willowbrook Houston
Willowbrook Residence Inn
Residence Inn Marriott Houston Willowbrook Hotel

Residence Inn by Marriott Houston Northwest/Willowbrook. Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 659 reviews
Rating 8 - Good. 162 out of 659 reviews
Rating 6 - Okay. 51 out of 659 reviews
Rating 4 - Poor. 30 out of 659 reviews
Rating 2 - Terrible. 39 out of 659 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Samaryra, Chicago

Stayed 1 night in Jan 2026

10/10 Excellent

Janique

Liked: Cleanliness, property conditions & facilities
The room was spotless and the staff were amazing!
Stayed 2 nights in Jan 2026

6/10 Okay

LISA, Saint Louis

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was very nice and accommodating. Rooms just ok but clean
Stayed 2 nights in Jan 2026

8/10 Good

Brandy

Stayed 3 nights in Jan 2026

10/10 Excellent

Rogelio

Stayed 3 nights in Jan 2026

8/10 Good

Latoya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the staff was very nice and helpful. They accommodated our check-in process because we check-in extremely late. I didn’t like was the fireplace not room didn’t work other than that. The amenities and were pretty nice. The breakfast was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
The best stay I have ever had. The check in was so easy, the whole staff was so friendly and helpful. The rooms were nice and big and clean. The indoor pool and basketball court was a plus. If you’re in the Houston area or near by areas this is the place for you to stay. 1000/100 recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Graig

Stayed 1 night in Dec 2025

8/10 Good

Jeanetta

Stayed 1 night in Dec 2025

10/10 Excellent

Duong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and it smell very nice! Everyone was super friendly!
Stayed 2 nights in Dec 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Awesome
Stayed 1 night in Dec 2025

10/10 Excellent

john

Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Heater didn't work in room. Had to change rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Deebe

Stayed 2 nights in Nov 2025

2/10 Terrible

Steffen

Business traveller
Liked: Staff & service
Disliked: Cleanliness
A rather run-down accommodation with cockroaches and beetles in the room. The air conditioning was extremely loud, making sleep impossible – and not only for that reason. I cut my stay short and booked a different hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jaini

Stayed 1 night in Nov 2025

8/10 Good

TARKAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Nov 2025

8/10 Good

BriAnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my son’s 7th birthday. We really enjoyed our stay, I love hotels like this when you have kids or multiple guests because the suite gives you privacy by separate bedrooms if needed plus a sofa bed was in ours. Has everything you would need such as silverware, plates, cups,, microwave, fridge, tv in every space. The pool was a good size and suitable for kids.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Stayed 4 nights in Oct 2025

8/10 Good

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Stayed 11 nights in Oct 2025

10/10 Excellent

nikita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Oct 2025

8/10 Good

Hamid

Business traveller
Liked: Cleanliness, property conditions & facilities
Spacious room, good layout, clean Good breakfast, nice variety of food Kind and hospitable staff, morning and afternoon shift
Stayed 7 nights in Oct 2025

8/10 Good

Emma

Liked: Staff & service, amenities
had to change room after the first night -- first room I was checked into had ripped screens, apparently a broken AC because there was a floor unit that was taped into one of the windows, all the dishes were dirty as if they had only been rinsed off by the previous occupant, and the knobs on the stovetop were stripped/broken. The staff was lovely, but after four nights, was woken up at 11:30 p.m., and then 6:00 a.m. by a dog barking in one of the other rooms next to mine. asked if I could get comped a night, I was only given points. frustrating.
Stayed 5 nights in Oct 2025