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Residence Inn Houston Northwest/Willowbrook

3.0 star property

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Photo gallery for Residence Inn Houston Northwest/Willowbrook

Property amenity
Exterior
Indoor pool
Desk, iron/ironing board, free cots/infant beds, free WiFi
Suite, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
7311 W Greens Rd, Houston, TX, 77064
  • Willowbrook Mall
    ‪5 min walk‬
  • Sam Houston Race Park
    ‪2 min drive‬
  • Vintage Park
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Fireplace

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Fireplace

  • 62 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 39.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 42.4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

Full-sized fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

  • 62.0 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed (Hearing Accessible)

  • 39.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42.4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (656)
The price is €82
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includes taxes & fees
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About this property

Residence Inn Houston Northwest/Willowbrook

Hotel with free breakfast, a short walk to Willowbrook Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and self parking. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Residence Inn Houston Northwest/Willowbrook offers 96 accommodations with fireplaces and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn Houston Northwest/Willowbrook. During your stay, you're just a quick walk from Willowbrook Mall. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym and basketball
  • Just a 4-minute walk from Willowbrook Mall and a 2-minute drive from Houston Methodist Willowbrook Hospital
  • Pets welcome for a fee (restrictions apply)
Residence Inn Houston Northwest/Willowbrook offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Residence Inn Houston Northwest/Willowbrook also features barbecue grills, a garden, and a picnic area. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free continental breakfast daily. Additionally, to-go breakfast is available daily for a fee.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • 0.525 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 13 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Willowbrook
Marriott Willowbrook
Marriott Willowbrook Houston
Residence Inn Marriott Houston Willowbrook
Residence Inn Marriott Willowbrook
Residence Inn Marriott Willowbrook Hotel
Residence Inn Marriott Willowbrook Hotel Houston
Residence Inn Willowbrook
Residence Inn Willowbrook Houston
Willowbrook Residence Inn
Residence Inn Marriott Houston Willowbrook Hotel

Residence Inn Houston Northwest/Willowbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 336 out of 586 reviews
Rating 8 - Good. 141 out of 586 reviews
Rating 6 - Okay. 48 out of 586 reviews
Rating 4 - Poor. 26 out of 586 reviews
Rating 2 - Terrible. 35 out of 586 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Angelina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tresbian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shalawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dashay made the check in so pleasant we were in town to visit family in hospital, her initial interaction began our stay pleasant.
Stayed 3 nights in Mar 2025

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst property I stayed in
Stayed 2 nights in Mar 2025

10/10 Excellent

Yolanda

Stayed 1 night in Mar 2025

8/10 Good

JAPERRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful property
Stayed 2 nights in Mar 2025

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nashara

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing that was wrong was the couches had an odor....overall was great experience
Stayed 1 night in Feb 2025

2/10 Terrible

Brittaney

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mazi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelly

Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Buda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smells really really bad. We went to Bath and Body Works and bought concentrate room spray and a couple of candles which made a big difference.
Stayed 1 night in Jan 2025

8/10 Good

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for a few hours.
Stayed 1 night in Nov 2024

6/10 Okay

Jakirstan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Samantha, Oak Harbor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great, the staff was very friendly and inviting. The only cons were that the bathroom shower drain was slow so water collected at your feet during a shower and I did not understand the parking fee. Usually parking fees are for areas that are tightly compacted and this place was located in a place that I would not expect to pay a fee. It is next to a closed down restaurant and maybe they used the fee for security, I am not sure. Otherwise the hotel itself was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect can’t wait to stay again

Absolutely perfect and the young lady that was working the counter when I got there at 8 o’clock was outstanding and very helpful and very polite. The rooms are just set up perfectly wished I could’ve stayed there the whole week but they had some kind of convention in town and I had to stay somewhere else, but at least I got one day there
Stayed 1 night in Oct 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service
The staff is amazing there ! My family had a great stay
Stayed 3 nights in Oct 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had ROACHES!!! many small roaches! I was so disgusted. The hotel did not even offer me a discount for the room. Horrible place!
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

6/10 Okay

Sue

Stayed 1 night in Sep 2024

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible maintenance, unsecure outer doors, old rooms, bad maintenance/repairs.
Stayed 2 nights in Sep 2024