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Sonesta ES Suites Houston Galleria

3.0 star property

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Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
Outdoor pool, pool loungers
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Studio Suite, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Kitchen

Explore the area

Map
5190 Hidalgo St, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • MD Anderson Cancer Center
    ‪8 min drive‬
  • NRG Stadium
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(58 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(18 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(5 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 61 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed, Accessible (Hearing)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
4.1 out of 5, Very good, (1007)
The price is €101
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includes taxes & fees
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About this property

Sonesta ES Suites Houston Galleria

Hotel with free breakfast, in the vicinity of Houston Zoo
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Sonesta ES Suites Houston Galleria gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by car from Houston Zoo and 10 minutes from MD Anderson Cancer Center
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Houston Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

You'll find a business center on site. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Houston Galleria. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1037 reviews
Rating 8 - Good. 244 out of 1037 reviews
Rating 6 - Okay. 140 out of 1037 reviews
Rating 4 - Poor. 81 out of 1037 reviews
Rating 2 - Terrible. 58 out of 1037 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Travelled with family
Liked: Amenities
Good
Stayed 2 nights in Mar 2025

2/10 Terrible

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never Again

My stay was AWFUL. My dog and I weren't even in the room(s)! for 3 hours. 930pm.First room 228 was nice, but the locking mechanism on the balcony door was broken. **I stressed to the 2nd shift front desk guy that my dog and I need to be secure due to our situation and please keep our whereabouts, if asked, confidential. So my dog and I go back down to front desk and he gives us another room right across the hall, 235. No balcony-no problem, but it was LOUD, commercial AC's right outside and an high pitched drill/buzz. Then I discovered one of the windows opening onto the lower level rooftop didn't lock. That was the tipping point for me. I fed my dog, ate my takeout but didn't finish, and checked out-1am. When I checked out the front desk personnel had changed shifts. He was much more helpful, withstanding my moment of anger, and made sure he had my email, bc the check in guy didn't have it for some reason???... even though he required it on my pet check in form. So yeah. I need to file a travel claim now. 3.5 hours was hardly a hospitable stay for the roughly 300$ I spent on the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice!
Stayed 1 night in Mar 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Property is undergoing upgrading. Will likely be an excellent stay after upgrades.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing is there is a very late night bar across the street that was extremely loud until about 4 AM. If you’re sensitive to noise, make sure you ask for one of the back rooms. It might be better?
Stayed 4 nights in Mar 2025

10/10 Excellent

Henry

Travelled with family

Great stay

2nd stay at this location. Beds are very comfortable and air conditioning worked great. Loved the breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect ! Till the moment the keys weren’t working and had to go twice to frond desk for the same issue
Stayed 1 night in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

4/10 Poor

Paulina

Liked: Cleanliness
They have a parking permit required to be on your dash No Tape to secure the permit (1/4 piece of paper), property takes down your car make, model and license plate to verify Hauled car away, lost 4-5 hours and property management said our fault and to pay the tow company $250 Took over an hour to get a manager to call, and manager said our fault the permit was not seen by Tow company, so pay the tow Informed management, we are your customer and you are a franchise with what could be fraud Management acquiescing called the tow company and verified the auto make, model and license plate were registered at the hotel Parking permit was in the defrost vent…but day lost and stress…so stupid and preventable with larger parking permits, hanging ones for mirrors or a piece of scotch tape
Stayed 2 nights in Nov 2024

6/10 Okay

Eren

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, Clemmons

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent affordable site with everything you need.
Stayed 6 nights in Feb 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was good. The property needs to be renovated
Stayed 1 night in Feb 2025

8/10 Good

Joe H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

This is a very nice hotel and good for extended stay. Located across the street from two very nice bar and grill establishments. I was puzzled as to why the two televisions in the breakfast area were out of service. I asked the front desk and she knew about it. She didn't know for how long. I asked if the manager knew, she said yes. Hopefully the manager will address this as soon as possible.
Stayed 1 night in Feb 2025

8/10 Good

Daisuke

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were great. Free breakfast was a plus! The only downside was the ongoing construction. The hallway carpet being completely removed was quite alarming. Other than that, it was a great stay. Look forward to the remodel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Disliked: Property conditions & facilities
No hot water on a cold morning.
Stayed 1 night in Feb 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Staff was very welcoming and helpful. The parking was extremely easy. The suite was spacious. Housekeeping came everyday to clean the suite and give us fresh towels.
Stayed 5 nights in Feb 2025

2/10 Terrible

Jesus

Stayed 5 nights in Jan 2025

10/10 Excellent

ar

Stayed 3 nights in Jan 2025

10/10 Excellent

Antwan

Stayed 1 night in Feb 2025

6/10 Okay

lawrence

Liked: Staff & service
Bugs in the room
Stayed 4 nights in Feb 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very outdated and felt run down and cheap.
Stayed 1 night in Feb 2025

2/10 Terrible

Navarre

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025