Sonesta Simply Suites Houston Brookhollow

3.0 star property

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Photo gallery for Sonesta Simply Suites Houston Brookhollow

Studio, Multiple Beds
Desk, laptop workspace, blackout curtains, iron/ironing board
Interior detail
Desk, laptop workspace, blackout curtains, iron/ironing board
Fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
12820 Northwest Fwy, Houston, TX, 77040
  • Place, Cinemark Tinseltown Houston 290
    ‪3 min walk‬
  • Place, George R. Brown Convention Center
    ‪16 min drive‬
  • Place, NRG Stadium
    ‪20 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

Suite, 1 Bedroom (Queen, Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Studio (King, Sofa Bed)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Studio (Queen, Sofa Bed)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Studio, Accessible (Queen, Sofa Bed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Studio (2 Queen, Sofa Bed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Sonesta Simply Suites Houston Brookhollow

This smoke-free hotel features a fitness center, a hot tub, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Sonesta Simply Suites Houston Brookhollow offers 85 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Houston Brookhollow. During your stay, you'll be close to Baseball USA The Yard. You'll find features like free WiFi in public areas and free self parking, plus a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • 13 minutes by car from Memorial City Mall and 13 minutes from CityCentre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sonesta Simply Suites Houston Brookhollow offers its guests a hot tub and a fitness center. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Sonesta Simply Suites Houston Brookhollow also features barbecue grills, a garden, and a picnic area. Self parking is free.

This 3-star Houston hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Grab bar near toilet (76 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (91 centimetre wide)
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Hotel Houston Central

TownePlace Suites Houston Central/Northwest Freeway Hotel

TownePlace Suites Central/Northwest Freeway Hotel

TownePlace Suites Houston Brookhollow Hotel

TownePlace Suites Central/Northwest Freeway

TownePlace Suites Brookhollow Hotel

TownePlace Suites Brookhollow

TownePlace Suites Houston Brookhollow

Sonesta Simply Suites Houston Brookhollow Hotel

Sonesta Simply Suites Houston Brookhollow Houston

Sonesta Simply Suites Houston Brookhollow Hotel Houston

Sonesta Simply Suites Houston Brookhollow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 593 reviews
Rating 8 - Good. 134 out of 593 reviews
Rating 6 - Okay. 54 out of 593 reviews
Rating 4 - Poor. 30 out of 593 reviews
Rating 2 - Terrible. 46 out of 593 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 2 nights in Feb 2026

2/10 Terrible

Jackalin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2026

4/10 Poor

Afrika

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This location needs major renovations. We have stayed in other locations in other states and this is poor in comparison. The hallways and rooms smelled. The furniture is old. The pullout sofa bed is old and the bed is uncomfortable. We normally stay in these locations for breakfast as stated in the description. NO breakfast was served either of the 4 days we stayed. The price we paid was way too much for this location. This is a 1 star location. I do not recommend.
Stayed 3 nights in Feb 2026

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Do not stay here. The rooms were dirty and smelled like “skunk”. The carpets were torn up. We had 6 people staying in our room and they refused to give us more than 2 towels. The hotel is not well taken care of at all. They just taped over the old name of the hotel on everything. The ice machine was tagged with a do not use and had a large red tag on it from the health inspector! The toilet never stopped running the entire time we were there and the very few dishes that we’re provided were so dirty that they were unusable. Definitely a no for me.
Stayed 2 nights in Feb 2026

10/10 Excellent

ida

Stayed 7 nights in Feb 2026

10/10 Excellent

Reinaldo guinovart

Good
Stayed 1 night in Feb 2026

10/10 Excellent

Ida

Liked: Cleanliness, property conditions & facilities
Good
Stayed 5 nights in Feb 2026

6/10 Okay

Joshua

Liked: Cleanliness
No breakfast while site said there would be breakfast. And unexpected charges
Stayed 7 nights in Feb 2026

10/10 Excellent

Keyona

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!
Stayed 3 nights in Feb 2026

2/10 Terrible

angela

Stayed 1 night in Feb 2026

10/10 Excellent

Mustapha

Liked: Cleanliness, amenities, property conditions & facilities
Exelent
Stayed 6 nights in Feb 2026

10/10 Excellent

Shiffon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff
Stayed 7 nights in Jan 2026

4/10 Poor

angela

Business traveller, Travelled with pets
Disliked: Amenities, property conditions & facilities
They did not have breakfast. And the hotel wanted to charge me $100 deposit for my service dog when the site says that for service animals all fees are waived. And by state law in Texas service animals are exempt from hotel fees or deposits. They insisted on this deposit even after I showed them paperwork confirming my dog was a service dog. I ended up having to board my dog because I refuse to pay $100 deposit. As well as the managers here said the room has to be cleaned every three days and on the website it says linens and housekeeping by request. As well as the walls are paper thin and you can hear everything there's literally no privacy. For this price per week it's not worth it
The bathroom is extremely small you cannot even move around
The furniture is literally blocking the AC in the room and it takes forever to get the room to cool down.
Stayed 7 nights in Feb 2026

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2026

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was ultra nice, very accommodating. No issues- second time staying and we will be back!
Stayed 1 night in Jan 2026

2/10 Terrible

Breana

Stayed 2 nights in Jan 2026

10/10 Excellent

TRACEY

Stayed 7 nights in Jan 2026

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, amenities
I was immediately charged more after paying for the booking online. Claiming that i booked a handicap room that costs more and thatvi needed a sticker. I am 60 years of age, live alone and have had a history of having seizures. I was too tired to argue and was charged an additional $60.
Stayed 6 nights in Jan 2026

6/10 Okay

Georges

Travelled with group
The bathroom drainage awful, the first night and it was clogged. Misleading pictures of the bedroom, old furniture.
Stayed 6 nights in Jan 2026

6/10 Okay

Belinda

Travelled with family, Business traveller
Liked: Amenities
The hotel is newly purchase and needs work. But the staff were absolutely lovely.
Stayed 9 nights in Dec 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice soft beds with blankets that feel similar to home. Heavy duty curtains to block out the light, great hot showers and big towels! Wonderful staff, very friendly and they are willing to work with you on late check ins.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2025

10/10 Excellent

Azamat

Stayed 5 nights in Dec 2025

4/10 Poor

Naveda

Disliked: Amenities
Stayed 2 nights in Dec 2025