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SpringHill Suites Houston Medical Center/NRG Park

3.0 star property

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Photo gallery for SpringHill Suites Houston Medical Center/NRG Park

Exterior
1 bedroom, premium bedding, desk, blackout curtains
Restaurant
Outdoor pool
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • Pool
  • Housekeeping

Explore the area

View in a map
1400 Old Spanish Trl, Houston, TX, 77054
  • NRG Stadium
    ‪12 min walk‬
  • NRG Park
    ‪13 min walk‬
  • MD Anderson Cancer Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(37 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds

9.4 out of 10
Exceptional
(39 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

SpringHill Suites Houston Medical Center/NRG Park

Hotel with free breakfast, near NRG Stadium
An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
SpringHill Suites Houston Medical Center/NRG Park offers 190 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The free breakfast at SpringHill Suites Houston Medical Center/NRG Park gets high marks from our customers. During your stay, you're just a quick walk from The Woman's Hospital of Texas. Free WiFi in public areas, an outdoor pool, and a gym are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from NRG Park and a 2-minute drive from NRG Stadium
  • Pets welcome for a fee
SpringHill Suites Houston Medical Center/NRG Park offers its guests an outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly SpringHill Suites Houston Medical Center/NRG Park also features a garden, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This Houston hotel is smoke free.

Guests are served free self-serve breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per day
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites /Reliant
SpringHill Suites /Reliant Hotel
SpringHill Suites /Reliant Hotel Houston Park
SpringHill Suites Houston /Reliant Park
SpringHill Suites Houston /NRG Park Hotel
SpringHill Suites /NRG Park Hotel
SpringHill Suites Houston /NRG Park
SpringHill Suites /NRG Park
SpringHill Suites Houston Medical Center/NRG Park Hotel
SpringHill Suites Houston Medical Center/NRG Park Houston
SpringHill Suites Houston Medical Center/NRG Park Hotel Houston

SpringHill Suites Houston Medical Center/NRG Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1014 reviews
Rating 8 - Good. 252 out of 1014 reviews
Rating 6 - Okay. 72 out of 1014 reviews
Rating 4 - Poor. 37 out of 1014 reviews
Rating 2 - Terrible. 27 out of 1014 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Stayed 1 night in Jun 2025

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Arrived very late due to a long drive. Staff were friendly and received room keys. Walked into room and noticed a strange musky odor. Before I jumped into bed I decided to remove sheets and just check the overall cleanliness. I lifted sheets and mattress cover and immediately noticed bedbugs and a huge stain (urine/body/who knows) covering the mattress. I went to the other bed and conducted same check and same issues were found. Nasty! Grabbed my kid and bags and went directly to the lobby to discuss with staff. I received an apology and was issued another room, Obviously, I was hesitant to even stay there but I just drove 10 hours and I was exhausted. I hoped for the best and went to the next room. The same smell / odor hit us as soon as we walked in (has to be mold or urine), I checked both beds and didn’t find any bedbugs, but the urine/body stains were on both mattresses.We were so exhausted I decided to pull all covers/sheets and place them on one bed and ended up sleeping there for the duration. The couch was atrocious as well. Looked like white stains on the cushions and body flakes covering the rest. Pulled up the cushions and food particles and whatever else on the floor. Not good. For $350+ a night this was by far the most atrocious hotel I’ve stayed at. This company should be disappointed and should issue a refund. Nasty! Negative 5 stars.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennie M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean rooms where comfortable and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience all the way around.
Stayed 1 night in Jun 2025

8/10 Good

niara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was amazing! Every person I came into contact with was very nice. There is free breakfast, which was good. There are house cleaning services as well, that came in at least twice for my four night stay. The hotel room we were in did seem a little older but it was clean except the shower floor. Overall I liked my stay.
Stayed 4 nights in May 2025

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and staff were professional and corteous.
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in May 2025

10/10 Excellent

Brenda

Stayed 2 nights in May 2025

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location to NRG, Staff Friendly and very nice large rooms.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Nice complimentary breakfast. Hallway to room and elevator was stuffy and a bit too warm. Very clean.
Stayed 1 night in May 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, friendly front staff, nice room, awesome water pressure
Stayed 1 night in May 2025

6/10 Okay

Brent

Travelled with family
Liked: Staff & service, room comfort

Would not recommend.

I would not recommend staying at this property. There is a very strong smell in the halls and in the room we stayed in. It was an old musky smell. There were candy wrappers stuffed in the seat of the pullout bed. That concerns me on the true cleanliness of the rooms. The room was very warm upon entry and the sofa area was easily 5 degrees warmer than the rest of the room. Overall not pleased with the cleanliness and comfort of the room. The pool water was not clear. The hot tub was not in service and completely drained. The ratings of this hotel are not aligned with the actual property. I was disappointed in this stay.
Stayed 2 nights in May 2025

8/10 Good

Patrice

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, Quiet, Family Oriented
Stayed 1 night in May 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Tiffany, North Little Rock

Disliked: Cleanliness, property conditions & facilities
The accommodations did not match the price. The bathrooms weren’t very clean and the room smelled like mildew. I sneezed the entire visit. The rooms could also stand an update. The final issue was that the water was turned off for 2 hours while we were there.
Stayed 2 nights in May 2025

6/10 Okay

john, Helotes

Travelled with family
Liked: Staff & service
Receptionist at front desk was friendly and helpful, Regina. A/C in room only worked half the night then set on 71 degrees on its own . Room was warm by the early morning and could not adjust A/C .Hot tub wasn’t working . Room had a stuffy smell
Stayed 1 night in May 2025

4/10 Poor

Rondala

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Belsa

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Family trip to Houston.

It’s an older hotel. The trundle mattress could use replacing. There needs to be more food options for breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Friendly front desk service. Room cleaning is more focused on restock. Much needed but was not as expected. The area felt safe which is important to me. Location was good. Walking distance to a Walgreens. Two elevators that don't take long. Breakfast drink options were great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chenault

Stayed 1 night in Jan 2025

10/10 Excellent

Bethia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Velita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is pleasant and very helpful. They made the stay even better than expected.
Stayed 1 night in Apr 2025

2/10 Terrible

Shelitta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is outdated and needs a makeover, tub has a dirty ring around tub and knob. The breakfast is horrible. The towels are dirty. The parking is insane, a guess should not have to pay to park.
Stayed 3 nights in Apr 2025