Springhill Suites by Marriott Houston Dwntn/Convention Cntr

2.5 star property

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Photo gallery for Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Exterior
Outdoor pool, pool loungers
Free daily continental breakfast
Meeting facility
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
914 Dallas Street, Houston, TX, 77002
  • Toyota Center
    ‪7 min walk‬
  • Daikin Park
    ‪12 min walk‬
  • George R. Brown Convention Center
    ‪15 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪14 min drive‬

Room options

Studio, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(75 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Hotel with free breakfast, near Toyota Center
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers 167 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Springhill Suites by Marriott Houston Dwntn/Convention Cntr. During your stay, you're just a quick walk from Houston Police Department Museum. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the location and the clean accommodations
  • 11 minutes by foot from Toyota Center and a 2-minute drive from Daikin Park
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 2112 square feet (196 square meters) and includes conference space. The business-friendly Springhill Suites by Marriott Houston Dwntn/Convention Cntr also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,112 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 55.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Houston Downtown/Convention Center Hotel
Springhill Suites Downtown/Convention Center Hotel

Springhill Suites by Marriott Houston Dwntn/Convention Cntr Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cheril Ann

Stayed 1 night in May 2025

8/10 Good

Rebecca, Conroe

Stayed 1 night in May 2025

10/10 Excellent

Poranee, Brooklyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff, large, comfortable and clean rooms and easily accessible to everything.
Stayed 2 nights in Feb 2025

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was good, staff are friendly and helpful. Bed was comfortable. Breakfast was good but there was one thing that we didn’t like, was that there wasn’t any parking for guest staying at the hotel other then vale parking
Stayed 1 night in May 2025

10/10 Excellent

Sina j

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit confusing with the neighbouring property but overall Good experience, nice breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I was looking for. Excellent location, great service, clean and quiet
Stayed 3 nights in Apr 2025

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Comfortable and quiet
Stayed 1 night in May 2025

4/10 Poor

Tiffany

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were on the top floor which was supposed to have a nice view, it had a door and a wall of concrete. The room was unbearably humid while the rest of the hotel was not. Everything was dingy dirty. The ice maker clearly had not worked in a longggg time, calcified water was dried allllllll over the floor. The elevators get stuck on the 6th floor regularly, which may explain why they don’t bother to clean it. It is disgusting. We have not been this unhappy with a hotel stay in years. If there had been a way to get a refund and go pay twice as much, and have to drive twenty minutes to get downtown, I would have gladly done it. I asked, no refunds, despite ending up with a migraine from the mold in the room due to humidity level. We stayed outside by the valet for hours to avoid going to the room. I will say this, the staff was wonderful, from valet to front desk, to housekeeping. All just as kind as could be, but their hands are tied. It’s up to owners to solve these issues. I have always loved Marriott, this was shockingly disappointing.
Stayed 1 night in May 2025

10/10 Excellent

federico

Stayed 1 night in May 2025

10/10 Excellent

deepika

Liked: Cleanliness, staff & service, property conditions & facilities
It was short stay.. as everything was close. Really liked it
Stayed 1 night in Apr 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Fernando

Business traveller
Disliked: Amenities
A
Stayed 2 nights in Apr 2025

10/10 Excellent

Salvador

Stayed 1 night in Apr 2025

8/10 Good

FUJIHIKO

Stayed 1 night in Apr 2025

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Big large rooms. Only issue we got charged for valet parking on our bill which we didn’t use but was quickly rectified by the front desk. Would stay here again.
Stayed 1 night in Apr 2025

2/10 Terrible

Pratheep

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uncomfortable experience overall. Rude staff. No hot water. The management was aware of this and they still didn't care to fix.
Stayed 1 night in Apr 2025

6/10 Okay

Urska

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The cleanliness wasn't as expected for a hotel of this brand
Stayed 1 night in Apr 2025

10/10 Excellent

EstraLita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A room with a view !

Brennan gave us a room with a view and a complimentary upgrade. The hotel was great with service !! We will definitely come back! Loved our stayv
Stayed 2 nights in Apr 2025

6/10 Okay

Tatsuki

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

8/10 Good

Bettina

Business traveller
Liked: Staff & service, room comfort
Shampoo dispenser was empty, toilet paper holder was loose.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nearly
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025