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SureStay Plus Hotel by Best Western Humble

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Humble

Standard Room, 1 King Bed, Accessible, Non Smoking
Free breakfast
Lobby
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15617 Eastex Fwy, Humble, TX, 77396
  • Humble Civic Center
    ‪5 min drive‬
  • Golf Club of Houston
    ‪5 min drive‬
  • Deerbrook Mall
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Private kitchen

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Humble

Hotel in Humble with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a 24-hour business center, and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and ATM/banking services.
SureStay Plus Hotel by Best Western Humble offers 46 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Humble. During your stay, you'll be close to Park at Fall Creek. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Houston Grand Prix and a few minutes from Park at Fall Creek
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly SureStay Plus Hotel by Best Western Humble. Free self parking is available.

This Humble hotel is smoke free.

Guests are served free breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Surestay Plus By Humble Humble
SureStay Plus Hotel by Best Western Humble Hotel
SureStay Plus Hotel by Best Western Humble Humble
SureStay Plus Hotel by Best Western Humble Hotel Humble

SureStay Plus Hotel by Best Western Humble Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 507 reviews
Rating 8 - Good. 85 out of 507 reviews
Rating 6 - Okay. 21 out of 507 reviews
Rating 4 - Poor. 14 out of 507 reviews
Rating 2 - Terrible. 23 out of 507 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuxiang

Stayed 4 nights in Feb 2025

10/10 Excellent

Yuxiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Mar 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The hotel upkeep was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

celina

Travelled with partner
Liked: Staff & service, property conditions & facilities
Need better pillows and toilet bottom cleaner
Stayed 4 nights in Mar 2025

8/10 Good

Tim

Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Mar 2025

6/10 Okay

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Yuxiang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel!
Stayed 5 nights in Mar 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Victor, Angus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, no carpet on rooms, good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Keely

Stayed 1 night in Feb 2025

4/10 Poor

Diane

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is located in a questionable area. To the right, there’s an adult exotic store and an adult bookstore, while to the left, there’s a truck stop and gas station. The place has more of a motel feel. Upon entering, I immediately noticed the front desk was behind bulletproof glass, which made me uneasy, especially since I wasn’t familiar with the area. I instantly wanted to leave, but given the limited options and my short stay, I decided to stick it out. The room itself was clean but extremely basic. The bed was rock-hard, and the tiny, uncomfortable pillows left me with a sore back and neck the next morning. While the free breakfast was decent, the overall experience was disappointing. Despite being marketed as a "newer" hotel, it felt more like a Motel 8. The location is terrible and felt unsafe, and it was nothing fancy. I definitely wouldn’t stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location. Clean and meets all my needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Stayed 3 nights in Feb 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Basic clean accommodations. Service at check in was great and a basic continental breakfast with eggs, bacon, sausage, pancakes…. Close to area attractions such as space center. Would recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Customer service and the breakfast were wonderful.
Stayed 1 night in Feb 2025

10/10 Excellent

ana verlie, Sparks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast (bacon, sausage, eggs, waffles, sliced bread, bagels, hot & cold cereals, fruits, juices, coffee, etc.). Room is clean and bed is comfy.
Stayed 1 night in Feb 2025

8/10 Good

Carolina

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

The hotel itself was exceptionally clean, the rooms very comfortable, the free hot breakfast was absolutely amazing, and the entire staff were friendly and helpful. We would definitely recommend this hotel to anyone looking for an affordable, comfortable and well maintained place to stay in the Houston area. Well done owners and staff. Thank-you for making our stay with you so pleasant and enjoyable.
Stayed 8 nights in Feb 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that checked me were super quick and nice.
Stayed 1 night in Feb 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Access to highways and the beltway made it easy for me to travel to different areas to look at future housing for myself. Nice staff. Friendly. Room was cleaned each day.
Stayed 3 nights in Feb 2025