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The Whitehall Houston

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Lobby sitting area
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Outdoor pool, pool umbrellas, pool loungers
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪14 min walk‬
  • Daikin Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1189)
The price is €167
for 1 room
includes taxes & fees
9 May - 10 May
Holiday Inn Houston Downtown by IHG

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Whitehall Houston's great location gets high marks from our customers. During your stay, you're just a quick walk from Sam Houston Park. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 14 minutes by foot from Toyota Center and a 2-minute drive from Downtown Aquarium
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 mi
  • Area shuttle
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to April 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 794 out of 1367 reviews
Rating 8 - Good. 252 out of 1367 reviews
Rating 6 - Okay. 147 out of 1367 reviews
Rating 4 - Poor. 77 out of 1367 reviews
Rating 2 - Terrible. 97 out of 1367 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lorna

Travelled with family
Liked: Staff & service

Good hotel but needs some updating

The young man’s hair that checked us in was long over his face that we couldn’t understand what he was saying. The walls and furniture in our hallway of our floor were bumped or scraped. It was below freezing during our stay and there were only thin blankets on the bed. We had to turn up the heat. The tissues in our bathroom smelt like vomit. Breakfast was okay but the service was very nice. I did enjoy my complementary drink.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kara

Stayed 2 nights in Jan 2025

8/10 Good

Latoya

Travelled with partner
Liked: Cleanliness, amenities
Most of the staff were very pleasant and helpful. I did encounter a few staff who weren’t so pleasant. Overall the hotel was nice and in the heart of the city.
Stayed 4 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2024

8/10 Good

Gregory, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The “upgrade” in my opinion was not and upgrade; I would have liked to see a room of lesser standard to rate it as such. The one free drink was nice, would’ve preferred one per evening. The restaurant was fantastic! We enjoyed each and every meal there.
Stayed 4 nights in Jan 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Boyu

Stayed 1 night in Jan 2025

10/10 Excellent

DANIELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful. The rooms need a little bit of a touch up. I was a little put off that valet parking was required; there was no self-parking option.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria, Chicago

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating. The hotel was clean and well kept for being older.
Stayed 1 night in Jan 2025

10/10 Excellent

Tristan

Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel/Great Staff-Especially John and Nelli!
Stayed 3 nights in Dec 2024

2/10 Terrible

Galen

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Forced to pay $40 for valet again , no public parking , way to expensive for such a horrible experience and breakfast was horrible
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we only managed to stay one night in this lovely hotel. We are very impressed overall. Hotel and room is lovely. Cleanliness is very good, staff helpful and hotel has lots to do in it. Highly recommend. Thank you.
Stayed 1 night in Jan 2025

8/10 Good

Hamidreza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but …

Great stay in general! Staff very friendly and helpful! We used the valet service and unfortunately one item we left in the car was lost. I totally understand that we are responsible for taking valuables from the car but I didn’t expect that the valet service be unreliable. I hope the management mentions that to the staff.
Stayed 2 nights in Jan 2025

8/10 Good

Randall, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Anya

Stayed 3 nights in Jan 2025

10/10 Excellent

Ejomafuvwe

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Mathew

Stayed 1 night in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of homeless people around and armed security was through someone out while I was checking out
Stayed 2 nights in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025