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Wingate by Wyndham - Houston/Willowbrook

2.5 star property

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Photo gallery for Wingate by Wyndham - Houston/Willowbrook

Exterior
Lobby sitting area
Double Room, 2 Double Beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Indoor pool, pool loungers

Reviews

5.0 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
9050 Mills Rd, Houston, TX, 77070
  • Willowbrook Mall
    ‪17 min walk‬
  • Sam Houston Race Park
    ‪4 min drive‬
  • Vintage Park
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Wingate by Wyndham - Houston/Willowbrook

Hotel with free breakfast, near Willowbrook Mall
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Change of towels is available on request.
Wingate by Wyndham - Houston/Willowbrook offers 83 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
During your stay at Wingate by Wyndham - Houston/Willowbrook, you'll be within walking distance of Willowbrook Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 13 minutes by foot from Aerodrome and a 2-minute drive from Willowbrook Mall
Wingate by Wyndham - Houston/Willowbrook offers its guests a children's pool, an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Wingate by Wyndham - Houston/Willowbrook. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Wingate by Wyndham - Houston/Willowbrook Reviews

Reviews

5.0
Rating 10 - Excellent. 185 out of 1002 reviews
Rating 8 - Good. 109 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 145 out of 1002 reviews
Rating 2 - Terrible. 425 out of 1002 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Martha

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Elevator didn't work for 2 days I was there. Suspect people hanging around the building, mattress was worn and staff half cleaned the room. I was fooled by the Wyndham name. You get what you pay for staying at this location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff

2/10 Terrible

Lakiva

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Vamsi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is poorly maintained and the one elevator is not of service and the other makes rattling noise. Rooms have smell.
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Liked: Staff & service
Very well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Greg

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
It was just want I needed; the staff was extremely helpful and friendly. It was quiet and clean; only thing I wish they had more breakfast options. Some turkey sausage & bacon for the no pork eaters and regular bacon & sausage. Like hot chocolate & tea for individuals who don’t care for coffee and for the kids. Though there is an option to order out from the menu which was provided in my room but overall it was a pleasant experience for my 1st time in Houston. And if I had to book again I would stay there for even changing rooms was a breeze. I checked in went to my room I felt uncomfortable in the 1st room due to the connecting door to the other room. She asked me what floor I want to be on but my only request was no connecting rooms and she moved me to the 2nd room with no hassle. And the only way to enter the building is through the front door with your key card especially at night; and that’s a safety plus for me❤️
Stayed 7 nights in Feb 2025

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
excellent service, very convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

marcell

Stayed 1 night in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

It was fast check in, friendly staff and clean room, great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent receptionist
Stayed 1 night in Feb 2025

8/10 Good

Newton, Murphy

Stayed 2 nights in Dec 2024

2/10 Terrible

Nadine

Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty

Its very dirty and a ton of bums outside and that also stay there so not very safe stinks horrible
Stayed 1 night in Jan 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Dorianne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful if you speak directly they can help you we great things to do in the area and good food to grab wonderful deals
Stayed 7 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good area makes you feel like your in your own apartment
Stayed 2 nights in Oct 2024

4/10 Poor

jeremiah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was poor quality. And had bugs/roaches
Stayed 5 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Meagan

Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good but the elevator was making noise like it wanted to brake down. The stay was good but the ac kinda felt like it wasn't working and the room had a smell
Stayed 1 night in Dec 2024