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The Carlton Hsinchu

4.0 star property

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Photo gallery for The Carlton Hsinchu

A modern living room with a glass wall, red chairs, a round table, and a fireplace.
A modern living room with a round wooden table, a potted plant, a red chair, and a black and white rug.
A hotel room with two beds, a desk, a chair, and a TV.
A hotel room with a wooden desk, a sofa, a small round table, a lamp, and a telephone.
A multi-level interior with a central spiral staircase, a large hanging chandelier, and a view of the street outside.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
225 Bei-Da Road, Hsinchu, 300
  • Place, Hsinchu City God Temple
    ‪4 min walk‬
  • Place, Hsinchu City God Temple Night Market
    ‪4 min walk‬
  • Place, Big City Mall
    ‪12 min walk‬

Room options

View all photos for Deluxe Double Room

Down duvets, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, No Windows

A hotel room with two beds, a desk, a chair, and a television.

Standard Twin Room, No Windows

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Carlton Suite

A hotel room with a large bed, bedside tables with lamps, a TV, and a wardrobe.

Carlton Suite

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for EXECUTIVE DOUBLE

A hotel room with a large bed, a desk with a television, two armchairs, and a small table.

EXECUTIVE DOUBLE

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for EXECUTIVE SUITE

A hotel room with a large bed, bedside lamps, a TV, a wooden dresser, and a window with curtains.

EXECUTIVE SUITE

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, a desk with a television, a chair, a lamp, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a bed, a desk, a television, and two lamps.

Deluxe Room

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Property entrance
Yuhao Hotel Hsinchu
Hsinchu City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.1 out of 5, Very good, 285 reviews
The price is €51
includes taxes & fees
16 Aug - 17 Aug
Yuhao Hotel Hsinchu

About this property

The Carlton Hsinchu

Along with 2 restaurants, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
The Carlton Hsinchu offers 117 air-conditioned accommodations with DVD players and safes. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Hsinchu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

During your stay at The Carlton Hsinchu, you're just a quick walk from Hsinchu Zheng Family Shrine. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-serve breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Hsinchu Zheng Family Shrine and 4 minutes by foot from Second Run Movie Theater
There are 2 restaurants on site. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly The Carlton Hsinchu. Self parking is free.

This 4-star Hsinchu hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast daily from 6:30 AM to 10:00 AM.
Share - This restaurant serves lunch and dinner.
Yueh Yuan - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 300 metres
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 429 for adults and TWD 220 for children
  • 2 restaurants

Restaurants on site

  • Share
  • Yueh Yuan

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TWD 800.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately TWD 429 for adults and TWD 220 for children
  • Rollaway bed fee: TWD 800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carlton Hotel-Beida
Carlton Hotel-Beida Hotel
Carlton Hotel-Beida Hotel Hsinchu
Carlton Hotel-Beida Hsinchu
Carlton Hotel Beida
Carlton Hotel Beida
The Carlton Hsinchu Hotel
The Carlton Hsinchu Hsinchu
The Carlton Hsinchu Hotel Hsinchu
The Carlton Hsinchu (Quarantine hotel)

The Carlton Hsinchu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 353 out of 936 reviews
Rating 8 - Good. 418 out of 936 reviews
Rating 6 - Okay. 108 out of 936 reviews
Rating 4 - Poor. 45 out of 936 reviews
Rating 2 - Terrible. 12 out of 936 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. Staff is helpful with all question. Great place to stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay. Thank you.
Stayed 2 nights in May 2026
Verified review

8/10 Good

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights. Over all was good. Breakfast was great. Fresh ingredients. No on-site parking is the drawback. The shower was hard to get it to the right temperature. The hotel is located at busy city area with traffics. Over all the stay was good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location is very convenient.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Gihan

Friendly staff, hotel was little outdated location was 👍
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

fook keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...big room. Enjoy the hospitality
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
good location to where I need to go
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

anthony

Strategic location and variety selection for breakfast unfortunately the ladies in reception are not quite friendly and hotel needed an improvemen
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel workers are friendly.
Stayed 4 nights in May 2023
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonably priced hotel in the center of Hsingchu City. Accessible by feet from the local station. The staff is friendly, the room are large and comfortable. Dining options nearby. On the evening I visited, there was a typhoon and it was rainy and windy, still I enjoyed my stay.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it is old but it is clean.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Sui Ming

The hotel is a really outdated. The breakfast has many choices but half of the dishes were not heated well. The room was really stuffy even when I turned the air conditioner to 16C. A bit disappointed in the condition of the hotel.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Ching

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Verified traveller

Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Imari

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Stayed 3 nights in Oct 2023
Verified review

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Property conditions & facilities

Room was better in the past

Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Stayed 4 nights in Mar 2023
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Disappointed

I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Megumi

Liked: Staff & service
リンスが無く、シャンプーのみで、髪がキシキシになった。エコの観点からペットボトルの水は無く、給水機での提供。（ペットボトルは欲しい）朝食とスタッフの対応は非常に良かった。
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

KAZUNORI

Liked: Staff & service
部屋着があればリピートしたい
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Shih-Hsin

Liked: Cleanliness
早餐不錯，停車不便，可充電位置實在太少
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

TZU CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間寬敞舒適，週一到週四20:30-21:30happy hour，有免費的餅乾、點心、紅白酒、台啤、米粉湯可以享用。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Masakazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新竹駅から歩いて約15分程度と少し離れておりますが、ホテルに辿り着くまで新竹の街並みを観光しながら行くのがお勧めです。ホテルのロビーは明るくて、日本語の分かるスタッフが温かく迎えてくれます。とてもやさしいスタッフですので、何でも相談出来ます。チェックインは３時からですが、ロビーに有る喫茶室で無料の飲み物を飲みながら待つことを勧めて貰えます。そのため、日本語の観光案内を見ながらゆっくりと過ごすことも出来ます。部屋も十分に広く、バスタブとシャワーが別々になっているタイプで、湯船につかってゆっくりと疲れを癒すことが出来ます。ホテルの周りには沢山のお店が有りますので、食事や買い物と観光と好みに合わせて選ぶことが出来ます。また、次も宿泊したいホテルです。
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

HSIN NING

Disliked: Cleanliness, amenities
晚上12點洗澡沒有熱水，妹妹住隔壁間也是，打去櫃檯反應發現有很多間房客都有這樣的狀況，還有冬天提供的雙人棉被很薄又很小件，睡覺好冷！ 停車場非常不方便，要自己停去附近公設停車場，我妹妹住一晚都花了350停車費，結果飯店只折抵最高上限260元，折扣券還掃不出來最後又回飯店反應，我自己是停到更遠的停車場，沒有提供折扣券，是先繳錢後再拿收據回飯店（要開車），飯店再給你260元，總之整體住下來讓人生氣的點很多，設備也都舊舊的，浴室很多發霉邊角，房間內插座根本不夠，房內也很潮濕，床摸起來軟軟濕濕德，唯一優點只有離市區近。
Stayed 1 night in Feb 2026