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Relo' The Urban Escape

4.5 star property

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Photo gallery for Relo' The Urban Escape

Outdoor pool, pool loungers
Front of property
Beach bar
Villa, Pool Access, Beach View | View from room
Private beach, white sand, beach umbrellas, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool
  • On private beach
  • Spa

Explore the area

View in a map
Chala Samut Road, Cha Am, Petchaburi,, 1449, Cha-am, Phetchaburi (province), 76120
  • Siam Venezia
    ‪2 min drive‬
  • Hua Hin Night Market
    ‪8 min drive‬
  • Hua Hin Railway Station
    ‪10 min drive‬
  • Hua Hin (HHQ-Hua Hin Intl.)
    ‪3 min drive‬

Room options

View all photos for Executive Suite, Sea View

1 bedroom, minibar, in-room safe, free WiFi

Executive Suite, Sea View

  • 92 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Deluxe Room, 2 Single Beds, Sea View

Deluxe Room, 2 Single Beds, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | View from room

Superior Room, 2 Single Beds

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, Pool Access

Villa, Pool Access

Villa, Pool Access

  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Pets Friendly Family Villa Private Pool

Pets Friendly Family Villa Private Pool | Private pool

Pets Friendly Family Villa Private Pool

  • 128 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, Terrace, Sea View

Executive Suite, Terrace, Sea View | View from room

Executive Suite, Terrace, Sea View

  • 112 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Villa, Pool Access, Beach View

Villa, Pool Access, Beach View | View from room

Villa, Pool Access, Beach View

  • 85 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Utmost Executive Suite Seaview

Utmost Executive Suite Seaview | View from room

Utmost Executive Suite Seaview

  • 225 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 9
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | View from room

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, Private Pool, Beach View

Family Villa, Private Pool, Beach View | Private pool

Family Villa, Private Pool, Beach View

  • 162 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Relo' The Urban Escape

Luxury hotel on the beach, with outdoor pool
Spend the day relaxing on Relo' The Urban Escape's private white sand beach or pampering yourself at the hotel's full-service spa. Change of towels is available on request.
Relo' The Urban Escape offers 54 accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Relo' The Urban Escape, you'll be within walking distance of Siam Venezia. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a restaurant, a beach bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and a playground
  • 11 minutes by car from Hua Hin Night Market and 12 minutes from Hua Hin Railway Station
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Step outside to unwind on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Relo' The Urban Escape like an outdoor pool and a children's pool.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a fitness center, a garden, and a terrace. Parking is available for a fee. A complete renovation of Relo' The Urban Escape was completed in September 2020.

Smoking is allowed in designated areas at this 4.5-star Cha-am hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Relo' The Urban Escape has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 650 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - September 2020

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Electrical adapters
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: THB 1200 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 650 per person
  • Pet fee: THB 1200 per pet, per night
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Haven Cha-am
Haven Resort Cha-am
Haven Resort
Relo' The Urban Escape Hotel
Relo' The Urban Escape Cha-am
Relo' The Urban Escape Hotel Cha-am

Relo' The Urban Escape Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 96 reviews
Rating 8 - Good. 44 out of 96 reviews
Rating 6 - Okay. 9 out of 96 reviews
Rating 4 - Poor. 3 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anoma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb chilled hotel

The only faults I could find was on the beverage side . The food was excellent as was the cocktails . The fact they only sold craft beers and a very limited selection at that , along with only selling wine by the bottle when I only want a glass or two , struck me as being a very, very odd business decision After the first night , I ate in town where I had a great selection of wines by the glass and copious different beers to choose from . The hotel itself is a gem just needs a bit of a shake up on the service side / promotions
Stayed 3 nights in Oct 2024

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and stay. Great views from the room. Great price. The restaurant is good and the prices are ok. Breakfast included was very good. Really enjoyed the beauty of the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

SHANE

Stayed 1 night in Jun 2023

10/10 Excellent

Rebecka, seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything!!
Stayed 1 night in Oct 2022

10/10 Excellent

GORDON KEE KEONG

Stayed 2 nights in Nov 2021

10/10 Excellent

Hanifah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of the way and nice.

This resort was a little ways out of Hua Hin but besides that it was a really nice place. The service and cleanliness was outstanding. Absolutely great breakfast. Very nice beach. Smaller resort and very quiet. Staff was wonderful!
Stayed 3 nights in Jul 2019

2/10 Terrible

Lmm

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist counter staff not polite and show the bad face to customer. The room & bathroom interior design is problem, easy get hurt because design in hard wood and not even. I booked for deluxe room but they need to extra charge for kid.
Stayed 1 night in Jun 2019

2/10 Terrible

LEONG, Malaysia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Reception staff service very bad, not friendly. Hotel price not worth with the hotel service. Not a good experience staying in this hotel although the hotel view very nice. Won’t come back anymore. Not recommend to come this hotel, they not provide any good service.
Stayed 1 night in Jun 2019

10/10 Excellent

han keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Little Hide Away

Terrific service from everyone..Place is a bit tucked away but we like it..fantastic beach. Transport to downtown available twice a day. Will stay again at this place
Stayed 3 nights in Feb 2019

2/10 Terrible

Norbert

Liked: Cleanliness
Disliked: Staff & service, room comfort

Noisy ghost hotel in the middle of nowhere

hotel is nice, but old. I came for a weekend in January, and the place was empty. I asked for a free upgrade, I didn't get. They are doing renovations of their rooms, and the gave me the only room, which surroundings have hammering all day! I wanted to talk to the manager, but this place is so empty, even the manager is away. The breakfast was also a nightmare. Since there are no guest, the breakfast is A'la cart. There is a choice between pork menu 1 and pork menu 2. Basically bacon and eggs with pork sausage or without pork sausage. I don't eat pork, so I was hoping tho get the fruit platter, they showed on the picture. They didn't bring any fruit!
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good hotel staff, delicious and various food
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel with good sea view

It was a pleasant stay in hotel but a bit inconvenience to travel to town for sightseeing in Huahin.
Stayed 1 night in Dec 2017

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, beautiful hotel, great facilities and friendly staff
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location, very pleasant hotel

The hotel is lovely, the pool area and beach views are great. The location is far from civilisation, but with transport it's easy to get into town. If you're looking for a super quiet place with a private beach, this is a great option, and the price was reasonable.

8/10 Good

PRIYAKORN

Liked: Cleanliness, staff & service

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel quiet, private beach 10 minute to town by car

10/10 Excellent

Isarin, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific beach & pool view

Terrific beach & pool view, comfy bed, warm & cozy room. I will definitely come back again.

10/10 Excellent

Nichapa, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

Nice and clean. Will be back for sure.

8/10 Good

Linda, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely small relaxed Hotel on beach

We stayed at the Haven for four nights and had a very enjoyable relaxed time. It is very pretty and the views are great, The pool is beautiful and everything is very clean. The staff were very pleasant and made us feel very welcome. It is decorated Thai style which was lovely and nice flowers everywhere. The breakfast was fine and food very good if a bit limited. Our only reservation about it is it is in an isolated location, there is nowhere to walk to either on the road or on the beach. There is a shuttle bus to Hua Hin but not in morning and the evening one was at 6.00 and returns ay 8.30 not giving enough time. We did enjoy the atmosphere compared to the hustle and bustle of Bangkok.

8/10 Good

Nonthadet, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Good, quiet hotel on a quiet beach"

(I'm a Thai person) This hotel is located about 10-15 minutes from Hua-hin city center, which for visitors with cars is convenient enough. I would not suggest anyone without their own transportation to stay at this hotel. I stayed in one of their villa (room 103) with my wife. + The hotel is small, but the room is spacious with nice decor and is clean + The beach is super super (and small) private. You're basically using it with only other hotel guests and 2 other housings nearby + The main pool is quite beautiful and when you're in it, you'll get to see the whole ocean in a somewhat paranoma view. + Overall atmosphere is quiet and private, perfect for a "getaway" true but if you get bored, it's close enough to the city center + Staff is polite and good - Breakfast is not good and has a very small variations of food - The price (I booked through hotels.com) is a little high for value, in my opinion (but most hotels in Hua-hin are pricey nowadays) Overall, I gave 4 stars and it's one of the hotel I would give a "go-ahead" advise if you're interested but not one that I would definitely recommend on its own

4/10 Poor

coasterkid, UK

Disliked: Staff & service, property conditions & facilities, room comfort

2-3 star resort at best

bed was very uncomfortable, asked to have a refund. duty manager could barely speak English, no customer service skills were displayed. upgraded to sea view but bed still uncomfortable. ended up leaving after 4 nights, utterly shattered and disappointed. not the relaxing / romantic getaway that I hoped for.

4/10 Poor

Ann, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor quality of services

Poor services provided by the staff especially those from the front desk. Very disappointed with the Wi-Fi connection at the hotel.