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Shan Shui Hotel

2.5 star property

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Photo gallery for Shan Shui Hotel

Business Twin Room
Hallway
Business Double Room
Exterior
Check-in/check-out kiosk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
No.73, Guolian 3rd Rd., Hualien City, Hualien County, 97055
  • Place, Meilunshanshengtai Park
    ‪12 min walk‬
  • Place, Tzu Chi Cultural Park
    ‪3 min drive‬
  • Place, Dongdamen Night Market
    ‪5 min drive‬
  • Airport, Hualien (HUN)
    ‪7 min drive‬

Room options

Elegant Business Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Quadruple Room, 2 Double Beds

Basic Quadruple Room, 2 Double Beds

Basic Quadruple Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 1 Bedroom, Ensuite

Superior Twin Room, 1 Bedroom, Ensuite

Superior Twin Room, 1 Bedroom, Ensuite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Double Room

Business Double Room

Business Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy Queen Room

Premium bedding, down duvets, pillow-top beds, individually furnished

Comfy Queen Room

  • Sleeps 2

View all photos for Superior 2-bed Room

Premium bedding, down duvets, pillow-top beds, individually furnished

Superior 2-bed Room

  • Sleeps 2

Elegant Business Suite

  • Sleeps 2

Parent-child triple room

  • Sleeps 3

Business Quadruple Room

  • Sleeps 4

Deluxe Business Suite

  • Sleeps 2

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About this property

Shan Shui Hotel

A refrigerator in a common area, laundry facilities, and express check-in are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers, and tour/ticket assistance. Housekeeping is available on request.
Shan Shui Hotel offers 22 air-conditioned accommodations with complimentary bottled water and slippers. These individually furnished accommodations include desks. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Hualien City hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Shan Shui Hotel, you're just a quick walk from Tianhuitang. Free WiFi in public areas, free self parking, and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, locker space, and laundry facilities
  • Just a 4-minute walk from Tianhuitang and a 3-minute drive from Dongdamen Night Market
  • Airport shuttle service available for a fee
As a guest of Shan Shui Hotel, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. WiFi and wired Internet are free in public spaces. An airport shuttle (available on request) is available for a fee. Shan Shui Hotel also features express check-in, express check-out, and an elevator. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hualien City hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 3:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TWD 300.00 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Heating is not provided
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Shan Shui Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 3:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Shan Shui Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shan Shui Hotel Hualien City
Shan Shui Hualien City
Shan Shui Hotel Hotel
Shan Shui Hotel Hualien City
Shan Shui Hotel Hotel Hualien City

Shan Shui Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 57 reviews
Rating 8 - Good. 25 out of 57 reviews
Rating 6 - Okay. 10 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ingrid

Stayed 1 night in Mar 2024

8/10 Good

Grace

Stayed 2 nights in Mar 2024

6/10 Okay

Tina

Travelled with group
Liked: Staff & service
Close to train station with walking distance. Staff was friendly. Standard room not fancy. The shower has no shower curtain. The bathroom were very wet when showers. Be careful the wet floor when you get into the bathroom after someone took shower.
Stayed 2 nights in Mar 2024

8/10 Good

Shwu Jiuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ian

Stayed 1 night in Nov 2023

8/10 Good

Hsiyi

Stayed 1 night in Oct 2023

6/10 Okay

ChiLung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Chiung-Yu

Stayed 2 nights in Aug 2022

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Large, clean, spacious rooms. Very good value.

The room was great, amazing really for the price, but checking in was a hassle. The hotel is in the middle of being refurbished and the front desk still feels dated, and when we checked in I don't think the woman working said a single word to us other than 'passport' and '2', she just pointed, glared and smouldered. One of our group had a decent level of Chinese so many if she'd said things it wouldn't have been such a long and awkward process. It was very hard to communicate that we had 2 rooms under one name, which she seemed very confused by.
Stayed 1 night in Jul 2019

6/10 Okay

SHUICHI

Travelled with group
Disliked: Room comfort
Stayed 1 night in Apr 2025

8/10 Good

CHIA FEI

Liked: Cleanliness, staff & service, room comfort

評價中等

以這個價格還不錯，只是隔音有點差
Stayed 1 night in Jan 2025

8/10 Good

PEI-KUANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
地點，服務人員都很棒
Stayed 2 nights in Oct 2024

6/10 Okay

toshikatsu

Disliked: Cleanliness, amenities, property conditions & facilities
ベットで虫に刺されて足が痒かった。薬を塗って寝た。
Stayed 1 night in Mar 2024

10/10 Excellent

Tsung hao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
位置好 整體還不錯
Stayed 2 nights in Feb 2024

8/10 Good

Chun wai Warrick

Travelled with group
Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

DAE HWAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

화롄에서 일박하기 좋은 숙소

화롄에서 일박하기에 좋은 숙소였습니다. 가격도 저렴하고 시설도 깔끔했습니다. 겨울이라 조금 추웠는데 난방은 불가능했습니다. 주차도 가능했고 체크인도 셀프로 할 수 있었습니다. 직원들을 마주칠일은 거의 없긴했지만 모두 친절했습니다. 야시장까지는 걸어서 25분 정도이고 택시를 타면 5-6분 정도 걸렸습니다. 전체적으로 만족스러웠습니다.
Stayed 1 night in Dec 2023

10/10 Excellent

Ying Ying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

HSIAO LIN

Stayed 1 night in Nov 2023

6/10 Okay

Eiji

Stayed 1 night in Oct 2023

10/10 Excellent

CHI-LUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

HUEI-RU

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
位置不錯，離車站近
Stayed 1 night in Jul 2023

10/10 Excellent

AGATHE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cet hébergement est parfait, très bien situé prêt de la gare, très bon service, très belle chambre , très bon rapport qualité prix . Je recommande forcément

8/10 Good

洧箖

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間環境不錯，浴室乾淨，只是洗澡時水流有點慢，其他都不錯，cp值高!
Stayed 2 nights in Apr 2023