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Hotel Las Palmas By GEstores

2.5 star property
VIP Access

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Photo gallery for Hotel Las Palmas By GEstores

Design Room
City Room
Economy Tent
Hallway
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Room service

Explore the area

View in a map
San Miguel Regla 127, Huasca de Ocampo, HGO, 43500
  • Place, Las Truchas Forest
    ‪1 min walk‬
  • Place, Duendes Museum
    ‪4 min drive‬
  • Place, Prismas Basalticos Waterfall
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Room, Resort View

Basic Room, Resort View

Basic Room, Resort View

  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room

Classic Room

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for City Room

Down duvets, laptop workspace, free WiFi, bed sheets

City Room

  • Garden view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Design Room

Design Room

Design Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Economy Room

Economy Room

Economy Room

  • Sleeps 3
  • 1 Large Single Bed OR 1 Single Sofa Bed

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Tent

Economy Tent

Economy Tent

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Design Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Resort View

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hotel Las Palmas By GEstores

Hotel in Huasca de Ocampo with spa services and a coffee shop
A restaurant, a coffee shop/cafe, and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and charcoal grills are onsite. Bathrooms are shared and housekeeping is available on request.
Hotel Las Palmas By GEstores offers 6 accommodations with complimentary bottled water. Rooms open to patios. Beds feature down comforters. 32-inch LED televisions come with digital channels and first-run movies.

Guests have access to shared bathrooms. Bathrooms include showers. This Huasca de Ocampo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
During your stay at Hotel Las Palmas By GEstores, you're just a quick walk from Las Truchas Forest. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi (speed: 25+ Mbps)
  • Free RV/bus/truck parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served weekends for a fee
  • Services include tour or ticket assistance
  • Onsite recreation includes horse riding/rentals and mountain biking
  • Steps from Las Truchas Forest and a 3-minute drive from Duendes Museum
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at Hotel Las Palmas By GEstores.

This Huasca de Ocampo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 9:00 AM and 1:00 PM.
Hotel Las Palmas By GEstores has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 0 metres
  • Free RV/bus/lorry parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 100 to 200 for adults and MXN 100 to 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Boat and paddles
  • Ecotours
  • Horseback riding/rentals
  • Mountain biking
  • Pedal boat

Family friendly

  • Children's games

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Smooth flooring in room

More

  • At least 80% of food locally-sourced
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • First-run films
  • Streaming services

Food and drink

  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 200 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 500 per stay
  • A damage deposit of MXN 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 100 to 200 for children
  • Pet fee: MXN 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel las Palmas
Las Palmas By Gestores
Hotel las palmas By Gestores Hotel
Hotel las palmas By Gestores Huasca de Ocampo
Hotel las palmas By Gestores Hotel Huasca de Ocampo

Hotel Las Palmas By GEstores Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place retains its rural climate.
Stayed 1 night in Sep 2025

10/10 Excellent

Jesús Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Muchas gracias por recibirnos. Nos dieron un pase al bosque de las Truchas y comimos muy rico una trucha en su restaurante. Volveremos!
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Juan

Liked: Staff & service
La habitacion necesita mantenimiento, los colchones de las camas estan muy viejos...etc
Stayed 2 nights in Oct 2025

2/10 Terrible

LAURA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entramos, vimos las horribles condiciones del lugar y nos fuimos. Preferimos perder $6000.00 a quedarnos en ese lugar al que ustedes equivocadamente llaman "hotel". Me sorprende que lo tengan como hotel, porque no lo es. Y me sorprende más que me lo sugieran; de hecho, me ofende que lo hagan, ese lugar no merece ni una estrella!
La Recepción (en donde no había quien nos recibiera).
A un lado de La Recepción basura y un WC
La recepción
La entrada
Stayed 3 nights in Jul 2025

10/10 Excellent

Martín

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y atención del personal
El lugar está muy cercas de varios lugares de esparcimiento
Stayed 1 night in May 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien con la propiedad, lo que ayudaria mucho para viajeros que se mueven en transporte publico que se de esa facilidad y se informe hasta que hora se dan dichos transportes
Stayed 3 nights in Apr 2025

10/10 Excellent

Sistemas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación para visitar las diferentes zonas turísticas de huasca, la atención y comunicación fue excelente desde la reservación hasta el check-out, la habitación tal cual como se muestra en las fotos, el lugar es muy tranquilo para descansar, nos dieron cortesías las cuales aprovechamos en el bosque de las truchas.
Stayed 1 night in Feb 2025

10/10 Excellent

Fabian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me gusto fue la.privacidad, la calidez que nos brindaron desde que reserve nunca nos dejaron solos. Nos guiaron en todo momento desde como.llegar hasta que o regresar a casa
Stayed 1 night in Feb 2025