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Embajada Universal By La Eufemia Group

3.0 star property

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Photo gallery for Embajada Universal By La Eufemia Group

Premium Cabin
Premium Cabin | Living area
Outdoor pool
1 bedroom, laptop workspace, free WiFi, bed sheets
Premium Cabin

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Laguna Milagros, Huay-Pix, QROO, 77965
  • Place, Laguna Milagros
    ‪2 min drive‬
  • Place, Cenote Cocalitos
    ‪24 min drive‬
  • Place, Chetumal Ferry Terminal
    ‪28 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Cabin, 1 King Bed

1 bedroom, laptop workspace, free WiFi, bed sheets

Standard Cabin, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Cabin

Panoramic Cabin

Panoramic Cabin

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Cabin

Premium Cabin

Premium Cabin

  • 90 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 3 Twin Sofa Beds

View all photos for Superior Quadruple Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Superior Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Villa, Lake View

Standard Villa, Lake View

Standard Villa, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Large Twin Bed

View all photos for Superior Villa, Lagoon View

Superior Villa, Lagoon View

Superior Villa, Lagoon View

  • 1 bedroom
  • Lagoon view
  • Sleeps 6
  • 2 Twin Beds, 1 Queen Bed and 1 King Bed

View all photos for Deluxe Villa, Lagoon View

Deluxe Villa, Lagoon View

Deluxe Villa, Lagoon View

  • 2 bedrooms
  • Lagoon view
  • Sleeps 8
  • 1 Double Sofa Bed, 1 Queen Bed and 4 Twin Sofa Beds

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About this property

Embajada Universal By La Eufemia Group

Lakefront hotel with free breakfast and an outdoor pool
An outdoor pool, express check-out, and a garden are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Bathrooms are shared.
Embajada Universal By La Eufemia Group offers 13 air-conditioned accommodations with complimentary toiletries. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests have access to shared bathrooms. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Embajada Universal By La Eufemia Group, you're just a quick walk from Laguna Milagros. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 3-minute walk from Laguna Milagros and 8 minutes by car from Lake Bacalar
Free breakfast is available daily. WiFi is free in public spaces. Embajada Universal By La Eufemia Group also features an outdoor pool, a garden, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this 3-star Huay-Pix hotel.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shared bathroom

Food and drink

  • Cookware, dishware, and utensils
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hippie Chic Bungalows by LaEufemia
Embajada Universal By La Eufemia Group Hotel
Embajada Universal By La Eufemia Group Huay-Pix
Hotel Embajada Universal Milagros by La Eufemia
Embajada Universal By La Eufemia Group Hotel Huay-Pix

Embajada Universal By La Eufemia Group Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 68 reviews
Rating 8 - Good. 13 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 6 out of 68 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Lobelia

Nice property - Inconveniences

The room was very clean and yet very simple. The pool was not very inviting as it could have been cleaner. The waterfront is excellent for sitting at night and taking in the ambiance. The swimming is accessible for a swimmer as the water is deep. Breakfast claims to be at 8am but after 40 min we left as it was not ready. We were passing through doing long day drives so I was disappointed that I was unable to enjoy the pool and breakfast that I had considered when booking this property. Decent place if you are not on a timeline.
Stayed 1 night in Jul 2025

6/10 Okay

Jean François

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The road is awful and geolocalisation is not accurate.
Stayed 2 nights in Jul 2025

8/10 Good

Lesly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Away

This hotel was far away from town. If you don't rent a car you will have to request a taxi and it can get a bit expensive. If you are planning on staying on the hotel only then this is the place for you. Not a lot of variety on the breakfast, it says Continental but it's only fruit, oatmeal and coffee/tea.
Stayed 3 nights in Jul 2025

4/10 Poor

Cristal

Travelled with family
Disliked: Amenities, property conditions & facilities
Upon arrival, we were informed that there was no running water or electricity, but were told both would be restored within the hour. However, an hour passed and nothing had changed. The cabin was extremely humid and dark, with no running or flushing water. Electricity and water were finally restored at 7:20 PM. The next morning, while having breakfast, both utilities went out again at 9:00 AM. We checked out at noon, and the power and water were still not back. I requested a refund, as the bare necessities were not available during our stay. I was told that refunds could not be issued, but was given a partial refund of my breakfast bill—$600 pesos (approximately $30 USD). It seems like this may be a recurring issue during the rainy season.
Stayed 1 night in Jun 2025

8/10 Good

Sharona

Travelled with family
Disliked: Amenities
Property was fun to stay at. It’s like staying out of glorified treehouse. If you’re expecting luxury and fine amenities, this is not the place for you. Think of this place as a tree fort that you built when you’re a kid, but you get to sleep in it and take a shower. It’s very fun and relaxing. Not to mention, the staff is very accommodating and they feel like family.
Stayed 2 nights in Apr 2025

10/10 Excellent

nadine

Super and quiet area! Very relaxing swimming in the laguna
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That you had to park far away
Stayed 1 night in Feb 2025

10/10 Excellent

Lucía Angélica Albarrán

Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Stayed 1 night in Jan 2025

6/10 Okay

Cathy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Was very tired... quite a contrast to the photos wed seen. Felt let down
Stayed 2 nights in Dec 2024

2/10 Terrible

Monica

Stayed 1 night in Sep 2024

8/10 Good

Mariela Berenice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar esta muy bonito, muy tranquilo y relajado. Pero no me gusto que no avisarán que había acceso en carro. Que solo indiquen que hay servicio de lancha en ciertos horarios y tuvimos que esperarnos 30min a que llegara la gente de recepción, cuando teníamos prisa.
Stayed 1 night in Aug 2024

8/10 Good

Ellen

Stayed 2 nights in May 2024

2/10 Terrible

marian kelley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They made our stay inconvenient said they would refund extra charges for an extra room we did not even use. They said expedia would refund and nothing after a month. Food was horrible. Plus, the manager was rude. Do not waste your money or time staying here.

10/10 Excellent

Verónica

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

BRUNO

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente pero con algunos detalles

El lugar es muy bonito, con un ambiante para relajarse y no hacer nada. El personal aunque sumante amable y eso es de agradecerse, en el servicio si les hace falta un poco de atención, a veces pides algo y se van a hacer otras cosas personales antes de atender al cliente. Creo que con poco mas de énfasis por parte de su propietario que va ahí por ratos a tomarse una cerveza y se va, no habría ningún comentario negativo sobre el lugar. Aun y con todo si vale la pena ir, son detalles...
Stayed 3 nights in Aug 2025

10/10 Excellent

Pedro

Stayed 3 nights in Aug 2025

4/10 Poor

Kamel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Lamentable ! Regrettable !

Décevant je ne recommande vraiment pas . Petit déjeuner quasi inexistant ( café soluble , bouillie de muesli écoeurante, et 3 tranchettes très très fines 😂😂 de fruits ) Un Service et un accueil plus que lamentable en plus ils ont ose réclamer des tips . Pas de bouteilles d eau dans les chambre si 3,50€ la petite bouteille à la réception . Nous sommes restés 3 nuits et les chambres ne sont pas faites. On a dû réclamer des nouvelles serviettes à la femme de ménage Le premier soir nous avons dîner au restaurant qui d ailleurs est cher avec des portions très petites. Nous avons réglé l addition le soir même et le jour de notre départ on nous a réclamer à nouveau l addition . L’eau de la piscine est verte et stagnante . Visiblement ça ne dérange personne et c est normal pour eux . Dans les chambre il n y a quasi pas de lumière impossible de lire un livre le soir et pas de télé. Je ne comprends pas comment un hôtel pareil peut être référencé sur hôtel.com.
Stayed 3 nights in Jul 2025

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables todos
Stayed 1 night in Jul 2025

10/10 Excellent

Dione, México

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
La ubicación es excelente, las habitaciones son muy lindas y el precio también es bueno, la puerta de la cabaña dos se atora un poco, pero le encuentras la maña y listoo, cuando llegamos el anfitrión no se encontraba pero comunicándome al número me atendió de inmediato y me indico las instrucciones, definitivamente volvería a hospedarme aquí
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó este hotel! Sin duda regresaré pronto! La comida deliciosa, un ambiente tranquilo y conectado con la naturaleza. Solo sugeriría que tengan leche de almendra y salsas más picantes :)
Stayed 4 nights in Apr 2025

8/10 Good

Marped Adriana

Stayed 1 night in Jul 2025

2/10 Terrible

Iris

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar no tenia luz y no quisieron rembolzar el dinero, el camino para llegar es horrible está entre el medio de la nada sin nada de luz para llegar, camino empedrado en muy malas condiciones especialmente en dias lluviosos. Demasiados mosquitos. Todo fue una mala experiencia
Stayed 1 night in Jun 2025

2/10 Terrible

Abel

Nos toco mucha lluvia y entrava por todos lados muy mal estado la cabaña
Stayed 2 nights in Jun 2025

10/10 Excellent

Irai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025