Hotel in Hue with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Hue Serene Palace Hotel offers 30 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hue Serene Palace Hotel, you're just a quick walk from Hue Night Walking Street. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
Free WiFi and wired Internet
Enjoy a bite to eat at the restaurant
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes bike rentals
Within a 15-minute walk of Hue Night Walking Street and Truong Tien Bridge
Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hue Serene Palace Hotel.
This 3-star Hue hotel is smoke free.
For a fee, guests can enjoy English breakfast daily from 1:00 PM to noon.
Hue Serene Palace Hotel has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
24-hour return airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Food and drink
Daily English breakfast available 1:00 PM to noon for a fee: VND 200,000 per person
A restaurant
Things to do
Bicycle rentals
TV in common areas
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
1 building
7 floors
Built in 2013
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hue Serene Palace Hotel
Children and extra beds
Children are welcome.
Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for VND 250000.0 per night.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately VND 200000 per person
Airport shuttle fee: VND 350000 per person (one-way)
Housekeeping is available for an additional fee
Rollaway bed fee: VND 250000.0 per night
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hue Serene Palace Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.