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Rosaleen Boutique Hotel

3.0 star property

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Photo gallery for Rosaleen Boutique Hotel

Property amenity
Seasonal outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Reception
Front of property
Café

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
36 Chu Van An Street, Phu Hoi Ward, Hue
  • Place, Hue Night Walking Street
    ‪1 min walk‬
  • Place, Truong Tien Bridge
    ‪10 min walk‬
  • Place, Con Hen
    ‪12 min walk‬
  • Airport, Hue (HUI-Phu Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View

Deluxe Triple Room, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View

Deluxe Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Senior Deluxe Double, City View

Senior Deluxe Double, City View

Senior Deluxe Double, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Deluxe Twin, City View

Senior Deluxe Twin, City View

Senior Deluxe Twin, City View

  • City view
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room with Dinner Cruise

Deluxe Double or Twin Room with Dinner Cruise

Deluxe Double or Twin Room with Dinner Cruise

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Rosaleen Boutique Hotel

This hotel features a restaurant, a bar/lounge, and a poolside bar. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Rosaleen Boutique Hotel offers 56 air-conditioned accommodations with fireplaces and minibars. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Rosaleen Boutique Hotel, you're just a quick walk from Hue Night Walking Street. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Aroma
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna and bike rentals
  • 10 minutes by foot from Truong Tien Bridge and a 2-minute drive from Dong Ba Market
  • Airport shuttle service available for a fee
Rosaleen Boutique Hotel offers its guests a sauna and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A library, a terrace, and multilingual staff are also featured at the business-friendly Rosaleen Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Hue hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Aroma - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aroma

Things to do

  • Bicycle rentals
  • Books
  • Library
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Fireplace
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rosaleen Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 450000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 290000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: VND 450000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Rosaleen Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 3300342088
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel New Star
Rosaleen Boutique Hotel Hue
New Star Hotel Hue
New Star Hue
Rosaleen Boutique Hue
Rosaleen Boutique
Rosaleen Boutique Hotel Hue
Rosaleen Boutique Hotel Hotel
Rosaleen Boutique Hotel Hotel Hue

Rosaleen Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 69 reviews
Rating 8 - Good. 25 out of 69 reviews
Rating 6 - Okay. 5 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and affordable hotel. The staff are always available and happy to help with anything I needed. I will recommend this place and would be happy to book again in the future
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Excellent +++
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, respectful and very efficient. A great experience and I recommend it highly! Very clean and perfect location.
Stayed 13 nights in Aug 2022
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were extremely helpful, we had a late train to Ninh Binh and should have booked an extra night but didn't, we explained to the front desk and they were able to extend our stay. We were very grateful as it made our travel much easier. They also booked a city tour for us that was excellent. The hotel is in the middle of the action so if you're a light sleeper it may not work for you, however the hotel provides earplugs. Also the breakfast buffet is very nice. I would definitely stay again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rosaleen

Helpful friendly staff. Great location.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick 1 night stay, easy check in with a welcome drink and sweets. Staff were friendly. Clean rooms and in a central and convenient location. However it was noisy at night until early hours as you can hear the music from the local bars/clubs. So be mindful if you’re a light sleeper, it didn’t brother us too much.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with lots of bars and restaurants nearby within walking distance. There is a pool. We did not have breakfast at the hotel but there is a coffee shop with pastries right next door. If you are light sleepers, the noise from the bars coukd be disturbing but it didn't bother us with windows shut. The staff were friendly.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Jorge

Es imposible dormir, hay muchísimo ruido de fiesta. Te dan tapones para el ruido, saben que es insoportable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, room comfort

Thank you

Great experience!
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great location

Lovely hotel. Amazing customer service. Unfortunately the hotel is getting old and suffeting a damp problem. The bed linen was damp as were our clothes stored in the wardrobe. The hot water only has enough for one shower. You then have to wait 30 minutes for it to heat up.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel courtois et professionnel. Belle accueil et très bon service tout au long de notre séjour. Hôtel très bien situé, chambre propre et spacieuse. Petit balcon avec vue sur la ville le soir est agréable. Piscine situé au 2 ieme étage de l’hôtel est parfaite! Le déjeuner un matin style buffet, WoW! Nous recommandons sans hésiter cet endroit!!
Stayed 1 night in Jan 2020
Verified

8/10 Good

Tsukasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2部屋予約友人の部屋だけ2泊中３回変わり大変でしたただロケーションはバツグンによく、ナイトライフは楽しめました
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Flexan Mars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL IN VIETNAM (for the price range)

Best hotel in Vietnam. We spent 1 week in HCMC, 4 nights in Miu Ne, 5 days in Hanoi, a night in Danang and a night in Hue. This property is the best. We wish we spent more time in HUE and at this specific property. All hotels were roughly the same price and for the price range this is certainly the best. Helpful staff, amazing food, comfortable beds, spacious room (507) our private lift, and great facilities. Will definitely go back to this property again. Shout out to Mia at Aroma restaurant in the same property, very well trained and very attentive. I usually see the faults of properties when we check in and this one didn’t have any of those. The staff are truly professional and the property has well maintained rooms.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Room had balcony overlooking main waking streets. Large bathroom with hot water. Staff very friendly. However, beds are rreally soft, extra bed ws just two mattresses on the floor and breakfast was very odd selection. Room dfloor was also dirty and there is a lack of sockets for foreigners as the sockets provided are too cose two plug in adaptors next to each other.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Ideally located and helpful staff. Good rooms , walking distance to harbour and citadel. Lively neighbourhood
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grande chambre tres agreable ; piscine appréciée ; personnel très gentil et serviable
Stayed 1 night in May 2019
Verified

10/10 Excellent

kean weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth the money spent

a good stay and excellent staff services
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were professional. Pool and room are superb. Will come again.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, central within the walking streets, there are lots of options for food and drink on the doorstep (including vegetarian and vegan :-) The staff are very welcoming and friendly, especially Kim Ann, Nhi and Thu Y who helped us with booking taxis and day trips to the nearby tombs (trips to the tombs and citadel can all be arranged and paid for at the end of your stay) The bed was very comfortable and dispite the hotel wing in a lively area, things quieten down after midnight. Our room on the 7th floor had a balcony and a great view over the nearby football stadium and surrounding streets If we were ever passing through Hue again we would stay here. Thanks to all the staff for making us feel so welcome.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a great find. All four of us were very satisfied with each of our rooms. The staff was very helpful and friendly from check in to check out. Special mention to Ms. Ngoc and Ms. Thrang (I hope I spelled her name correctly). I liked that there is a patio you can sit out on for each room. Laundry was done and returned as promised. The hotel threw a Christmas party our second evening there complete with Christmas caroling by the staff and guests. Snacks and drinks were served. It rained while we were there and the hotel provided umbrellas for the guests to use. The location on the south side of the river appear to be pretty centralized. The Citadel is a short ride or walk across the river. Plenty of restaurants were nearby. We didn’t get to try out the pool due to rain but it looked inviting. I do recommend this hotel.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a nice city hotel close to everything the room was excellent had everything you needed and the staff was very friendly and courteous breakfast was very good the only downside was a lot of group tours Made breakfast rather hectic
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

I left my phone charger in room after checkout. We stored our luggage for a few hours before our flight and found it in one of my shopping bags! Thanks heaps :)
Stayed 1 night in Nov 2018
Verified

8/10 Good

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located. Pool nice. Was on the 6th floor so didn't hear the noise on the street but this can be a problem on lower floors. Breakfast not so great.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel centrally located Nice pool area staff very helpful and friendly
Stayed 1 night in Sep 2018
Verified

8/10 Good

Wing ki

Liked: Staff & service, property conditions & facilities

Good service and well located

The receptionist Trang is really helpful that helps us book trip with good English. They have welcome drink and food, also the hotel is well located in walking street with bars. The only thing I don't like is the breakfast and cleanliness.
Stayed 2 nights in Sep 2018