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SureStay by Best Western Huntsville University Area

2.5 star property

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Photo gallery for SureStay by Best Western Huntsville University Area

Property amenity
Laundry room
Lobby
Free breakfast
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
4404 University Drive, Huntsville, AL, 35816
  • University of Alabama-Huntsville
    ‪11 min walk‬
  • The Orion Amphitheater
    ‪3 min drive‬
  • US Space and Rocket Center
    ‪3 min drive‬
  • Huntsville, AL (HSV-Huntsville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay by Best Western Huntsville University Area

Hotel with free breakfast, near University of Alabama-Huntsville
Laundry facilities, a 24-hour front desk, and free breakfast are available at this hotel. Self parking is free.
SureStay by Best Western Huntsville University Area offers 57 air-conditioned accommodations with hair dryers. 42-inch LED televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at SureStay by Best Western Huntsville University Area. During your stay, you'll be within walking distance of University of Alabama-Huntsville. Features include free breakfast and free self parking, plus laundry facilities.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from University of Alabama-Huntsville and a few minutes from Oakwood University
Free breakfast is available. Free self parking is available. A complete renovation of SureStay by Best Western Huntsville University Area was completed in January 2024.

Smoking is allowed in designated areas at this Huntsville hotel.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - January 2024
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
No visitors or unregistered guests are allowed on property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Palace Inn Huntsville
Huntsville Knights Inn Motel
Knights Inn Huntsville
Huntsville Knights
Grand Palace Huntsville
Grand Palace Inn
SureStay by Best Western Huntsville University Area Hotel
SureStay by Best Western Huntsville University Area Huntsville

SureStay by Best Western Huntsville University Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 250 reviews
Rating 8 - Good. 51 out of 250 reviews
Rating 6 - Okay. 27 out of 250 reviews
Rating 4 - Poor. 13 out of 250 reviews
Rating 2 - Terrible. 16 out of 250 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super happy with this place and would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

J. M.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms did not smell freshly cleaned. Beds comfortable. No guide to tv channels. Good breakfast items. Friendly staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Jamie

Liked: Cleanliness, property conditions & facilities
We were only there for about 2 hours and we heard some fighting going on in the room beside us, so we had to.pack up and leave.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodneisha

Stayed 2 nights in Jun 2025

8/10 Good

Latronia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the surrounding buildings
Stayed 1 night in Jun 2025

10/10 Excellent

arthur

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, quiet and safe hotel. The staff was very helpful as well. 5 stars all across the board!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jovan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the location where we were meeting.
Stayed 1 night in Jun 2025

10/10 Excellent

Berlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and very welcoming. The parking lot is clean and safe. The room is clean and neat. The breakfast area is great, they had waffles, muffins, bagels, cereals, fruits, coffee and juice. Good amount of breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was good very clean smelled good
Stayed 1 night in Jun 2025

10/10 Excellent

TOLUWALOPE

Travelled with group

Relaxing

My stay at SureStay was pleasant and quiet. I had no problems with the traffic or neighborhood. It was not noisy. A very safe environment and close to downtown. Bud and Hamsita were very accommodating and friendly.
Stayed 3 nights in May 2025

8/10 Good

John

Stayed 2 nights in May 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience for the price, usually when the price is more affordable than others, so is service and quality, but this place was nice and had a very kind staff and I honestly didn’t see or find anything wrong. Thank you for the stay!
Stayed 1 night in May 2025

8/10 Good

Jellique

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was a good cheap stay. The breakfast area is small but sufficient. My only complaint was that the neighborhood was very sketchy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel at good price
Stayed 1 night in May 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! I was originally going to be traveling with another girl, but I ended up traveling alone at the last minute. I am in a wheelchair, and not only did they come outside to me when they saw me wrestling a wheelchair out of the car, and asked for my ID and card to check me in without having me come inside, but they also asked since I was traveling alone instead of with someone else if I wanted to be in an accessible hotel room they had available since I only needed one bed, so I ended up with a much nicer room than I expected, which was a lot easier for me to get around. The hotel room was clean. The bed was soft. The room had a refrigerator and microwave, which was amazing since I packed all of my lunches and dinners for that trip. They have an amazing continental breakfast. I had a bagel with cream cheese and a banana every day. They held the door of the breakfast/front desk area for me to make it easier to get in and out with the wheelchair every time I went there. Checking out was easy. Parking was easy. All of the staff that I interacted with were kind. I highly recommend this hotel!
Stayed 4 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
security
Stayed 1 night in May 2025

10/10 Excellent

Calvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

MAY

We found a roach in our room. When we told the manager
Stayed 2 nights in May 2025

6/10 Okay

Jeremy

Stayed 1 night in May 2025

10/10 Excellent

Mollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for the price! Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Skylar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for your buck! We stayed here for a concert, it was only 7 mins away from the venue (The Orion). Super clean, nice room, and quiet! Kind staff and decent free breakfast :)
Stayed 1 night in May 2025

6/10 Okay

Aracili

Stayed 1 night in May 2025