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SureStay by Best Western Huntsville East

2.0 star property

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Photo gallery for SureStay by Best Western Huntsville East

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Seasonal outdoor pool
Exterior
In-room safe, desk, iron/ironing board, cots/infant beds
Free daily continental breakfast

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1820 Chase Creek Row, Huntsville, AL, 35811
  • Place, Monte Sano State Park
    ‪3 min drive‬
  • Place, Alabama Agricultural and Mechanical University
    ‪5 min drive‬
  • Place, Huntsville Museum of Art
    ‪6 min drive‬
  • Airport, Huntsville, AL (HSV-Huntsville Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

SureStay by Best Western Huntsville East

A seasonal outdoor pool, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, RV/bus/truck parking, and a front-desk safe are onsite.
SureStay by Best Western Huntsville East offers 62 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Huntsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at SureStay by Best Western Huntsville East, you'll be within walking distance of Monte Sano State Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • 8 minutes by car from Von Braun Center and 11 minutes from University of Alabama-Huntsville
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay by Best Western Huntsville East. Self parking is free.

This Huntsville hotel is smoke free.

Guests are served free continental breakfast daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Cot (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10.00
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 150.00 per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Microtel Inn Wyndham Hotel Huntsville
Microtel Inn Wyndham Huntsville
Microtel Inn & Suites Huntsville Hotel Huntsville
Microtel Inn And Suites Huntsville
Microtel Inn Wyndham Huntsville Hotel
Microtel Inn & Suites Huntsville Hotel Huntsville
Microtel Inn Suites by Wyndham Huntsville
Microtel Wyndham Huntsville
Microtel Inn & Suites by Wyndham Huntsville Hotel
Microtel Inn & Suites by Wyndham Huntsville Huntsville
Microtel Inn & Suites by Wyndham Huntsville Hotel Huntsville

SureStay by Best Western Huntsville East Reviews

Reviews

5.6
Rating 10 - Excellent. 162 out of 999 reviews
Rating 8 - Good. 183 out of 999 reviews
Rating 6 - Okay. 198 out of 999 reviews
Rating 4 - Poor. 159 out of 999 reviews
Rating 2 - Terrible. 297 out of 999 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort
Yes breakfast is fresh and it's very comfortable
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Gretchen

Disliked: Cleanliness, property conditions & facilities
Staff was nice, check in/out were smooth, but the room was dirty with many things broken and there were no towels. Parking is easy and convenient
Stayed 1 night in Feb 2026
Verified

8/10 Good

Reisel

Liked: Cleanliness, property conditions & facilities
The staff was excellent the room was clean bedding was perfect plenty of hot water for a nice shower, there just wasn’t any cups in the bathroom at the sink or by the coffee pot for coffee, but for the comfort and price of the room I would highly recommend staying here I will definitely stay with them when I am back in Huntsville for my next overnight trip.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sandy

Everything was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are very clean staff is wonderful
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs complete redo. Very dirty. No breakfast. Snack and drink machines not working. Felt unsafe.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. Was very welcoming to my service dog and my grandkids pet. My grandkids loved being able to eat fresh waffles every morning. We were there for a week and we could always get fresh linen and towels. When visiting family in the area, we will always stay there. Also excellent access to interstate and major roadways.
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Benny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building was leaking significantly as we entered the door they said it does this every time it rains there were no towels in the room and the toilet ran on and off all night property beat up and in poor shape can’t recommens
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities
Very nice and clean friendly inviroment
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

gerard

Disliked: Cleanliness, amenities, property conditions & facilities
Stinson sheets. No comforter. Toilet didn’t flush. Had to ask for towel
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Manuel

Liked: Cleanliness, amenities
Room was clean, but sofa needs a touch up. And TV never work!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Kevin

Disliked: Amenities
Ok
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Tiffany

Disliked: Amenities
I left the minute i arrived so i need my refund asap place was very dirty mess on sheet dog hair all over just terrible
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

George

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was fine, but the place was a mess. Towels piled in Hall for the 2 days I was there, no working drink machine, no ice bucket, no garbage pail in bathroom, refrigerator was off, microwave did not work and was extremely dirty like the one in the main. Someone needs to do a surprise inspection.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

This is the second opportunity I have had to stay here and will do it again. The location is great, the price is very reasonable, the room is wonderful, it's quiet and clean, and the staff is very friendly and helpful. I didn't get a chance to have breakfast, but it smelled so good and will definitely partake next time.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

marquetta

Disliked: Cleanliness, amenities, property conditions & facilities
waiting on my refund now
Stayed 1 night in Jan 2026
Verified

8/10 Good

Zedikiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very nice and homey would stay and will stay again
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Raychel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its good for a quick stay

Its good if you need something for a night or needing to be close to AAMU.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Crystal

Disliked: Staff & service
Upon arrival I slipped and fell as soon as I stepped out of my vehicle, it had been raining. The parking lot is extremely slick when wet. So be very careful while it's raining, hotel staff didn't seem to care.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older rooms but very clean and beds very comfortable.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
Bad smells in lobby and hallways. And worst of all is fleas! I started getting bit just moving my stuff in the room. I didn’t even stay there 20 minutes before i got a refund and left.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Grant

Liked: Staff & service
Disliked: Cleanliness
The check in was okay and staff was friendly. The room smell of too my air freshener to him the old cigarette smell. You could tell they had issues with mold in the bathroom and tried to paint over it. The paint was peeling around the seam of the shower/tub at the top. Also found dirty towel in the shower curtain. There was old soap and cigarettes ash on the top near the seams of the shiwer where it meets tge wall
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Dr. Derek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Counter staff were very friendly. Not the staff that checked is in however. Hotel room was sub par, unkept and not maintained in any way. Phone in room did not work, elevator smelled, breakfast was way below standard.
Very dirty extractor filter in bathroom.
Seal around shower stall.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Dino

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to the highway. Close by hospital where family stayed
Stayed 1 night in May 2025