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The Retreat at Sisal

2.0 star property

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Photo gallery for The Retreat at Sisal

Balcony view
Full-sized fridge, stovetop, cookware/dishes/utensils, dining tables
Pillow-top beds, blackout curtains, free WiFi, bed sheets
Terrace/patio
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Street #21, Hunucmá, YUC, 97356
  • Place, Mérida Cathedral
  • Place, La Isla Mérida Cabo Norte
  • Place, Sisal Pier
    ‪3 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪82 min drive‬

Room options

View all photos for Harmony Suite #2

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Harmony Suite #2

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sanctuary Suite #4

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Sanctuary Suite #4

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Breeze Suite #3

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Breeze Suite #3

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite #1

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Serenity Suite #1

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Retreat at Sisal

Along with an outdoor pool, this smoke-free hotel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided.
The Retreat at Sisal offers 4 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Beds feature pillowtop mattresses. Kitchenettes offer full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 55-inch Smart televisions come with digital channels.

Recreational amenities at the hotel include an outdoor pool.
During your stay at The Retreat at Sisal, you'll be within walking distance of Sisal Pier. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a virtual front desk
  • Just a 2-minute drive from Fort Santiago and a few minutes from Charcas de Sisal Viewpoint
  • Pets welcome for free
As a guest of The Retreat at Sisal, you'll find an outdoor pool, laundry facilities, and express check-out. WiFi is free in public spaces. Free self parking is available.

This Hunucmá hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Separate dining area

More

  • Air conditioning
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

The Retreat at Sisal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews