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Steigenberger Aqua Magic Hotel

5.0 star property

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Photo gallery for Steigenberger Aqua Magic Hotel

9 outdoor pools, pool umbrellas, pool loungers
Property video
7 bars/lounges, 4 poolside bars, beach bar
Lobby
5 restaurants; breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Youssif Afifi Road, Hurghada, Red Sea Governorate, 84111
  • Place, Hurghada Museum
    ‪5 min walk‬
  • Place, beach near Al Mamsha El Seyahi
    ‪12 min walk‬
  • Place, beach near Continental Hotel Marina
    ‪17 min walk‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • Garden view
  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Aqua Suite

Aqua Suite

Aqua Suite

  • 7 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite (Junior)

Minibar, in-room safe, individually furnished, desk

Family Suite (Junior)

  • Garden view
  • 6 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Standard room, without balcony

Minibar, in-room safe, individually furnished, desk

Standard room, without balcony

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon

Minibar, in-room safe, individually furnished, desk

Honeymoon

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Steigenberger Aqua Magic Hotel

Spend the day relaxing at Steigenberger Aqua Magic Hotel's private sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Housekeeping is available on request.
Steigenberger Aqua Magic Hotel offers 718 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hurghada hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
During your stay at Steigenberger Aqua Magic Hotel, you're just a quick walk from Hurghada Museum. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy international cuisine at Magic Flavours, one of the property's 5 restaurants and 7 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 9 outdoor pools
  • Indulge with hot stone massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a golf course, and a 24-hour gym
  • Just a 4-minute drive from Red Sea and 14 minutes from Marina Hurghada
  • Free beach shuttle service
Steigenberger Aqua Magic Hotel is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Summer fun is a breeze at Steigenberger Aqua Magic Hotel, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 7 bars/lounges. WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary water park, a children's pool, and a 24-hour health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hurghada hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Magic Flavours - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Magic Blue - This beachfront restaurant specializes in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Magic Sky Restaurant - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Magic Palappa Restaurant - Overlooking the pool, this theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Magic Orient - This theme restaurant specializes in Middle Eastern cuisine and serves dinner only. A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
24-hour room service
In-room minibar (non-alcoholic beverages included)
Dining and beverage availability limited at one or more venues
Gourmet or à la carte dining limited to 3 meals per stay

Water activities

Rowing/canoeing

Land activities

Fitness facilities
Kids club
Access to 9-hole golf course

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 poolside bars
  • 5 restaurants
  • 7 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Magic Blue
  • Magic Flavours
  • Magic Orient
  • Magic Palappa Restaurant
  • Magic Sky Restaurant

Things to do

  • 24-hour health club
  • 9 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf clubs/equipment
  • Lazy river
  • Library
  • Nightclub
  • Parasailing
  • Pro golf lessons
  • Pro golf shop
  • Rowing/canoeing
  • Shopping centre
  • Table tennis
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Handrails in stairways (100 centimetre high)
  • In-room roll-in shower
  • Lift (80 centimetre wide door)
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 5 buildings
  • 5 floors
  • Built in 2013
  • Designated smoking areas
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Steigenberger Aqua Magic Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EGP 1500 per person (one-way)
  • Airport shuttle fee per child: EGP 750 (one-way), (up to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Steigenberger Aqua Magic Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in the restaurants. Guests are kindly requested to wear elegant evening attire for dinner in all restaurants, no beach/sports wear, no transparent clothes, no shorts or sleeveless shirts for men, no flip-flops. Shoes must be worn at all times.
Outside food is not permitted on the premises.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Aqua Magic Steigenberger
Steigenberger Aqua
Steigenberger Aqua Magic Hotel all inclusive Hurghada
Steigenberger Aqua Magic Hurghada
Steigenberger Aqua Magic Resort
Steigenberger Aqua Magic Resort Hurghada
Steigenberger Al Dau Club Hotel Hurghada
Steigenberger Aqua Magic Hotel Hurghada
Steigenberger Aqua Magic all inclusive Hurghada
Steigenberger Aqua Magic all inclusive
Steigenberger Aqua Magic all
Steigenberger Aqua Magic Hotel all inclusive Hurghada
Steigenberger Aqua Magic all inclusive Hurghada
Steigenberger Aqua Magic all inclusive
Steigenberger Aqua Magic
Steigenberger Aqua Magic Hotel Hotel
Steigenberger Aqua Magic
Steigenberger Aqua Magic Hotel
Steigenberger Aqua Magic Hotel Hurghada
Steigenberger Aqua Magic Hotel all inclusive
Steigenberger Aqua Magic Hotel Hotel Hurghada

Steigenberger Aqua Magic Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 187 reviews
Rating 8 - Good. 60 out of 187 reviews
Rating 6 - Okay. 24 out of 187 reviews
Rating 4 - Poor. 6 out of 187 reviews
Rating 2 - Terrible. 7 out of 187 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Miranda Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, super welcoming, lovely pools.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
The place and the staff and food location and everything actually is good! I recommend this place for a nice family vacation .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fadi Fayez

Liked: Cleanliness, amenities, property conditions & facilities
Best family vacation. Highly recommend
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Yousif

Breat food great a
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Haidy

Liked: Cleanliness, amenities
The rooms look outdated and didn’t like the open buffet
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nabil

Liked: Staff & service, amenities
great amenities, the rooms are a bit outdated. could use some work then the property would be amazing.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very happy with our stay. Lovely hotel, friendly staff, good food and drink throughout and lived the water slides. One downside is the lifts to move between floors are a little small which can bring delays at times.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities
👍
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and resort. Everything kept spotlessly clean and in excellent condition. A great variety of pools suited to adults and families alike. Easy access to the beach through very pleasant grounds of neighbouring hotel. Highly recommended.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice spa awesome entertainment for children and adults plus all inclusive you have burgers hotdogs fries all day long plus an ice cream machine and cola machine at your disposal seriously nobody does that not my first time and won’t be my last
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean hotel with great facilities. Convenient for the airport and a short walk to the beach at the Aldau. The staff are excellent, friendly, knowledgeable and bend over backwards to make your stay comfortable. Away from the hotel complex I wouldn't feel particularly safe to venture out as a lone female at certain times but felt fine going for a run in the mornings.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, amenities
We had an amazing stay at this resort and would highly recommend it to anyone looking for a relaxing and well-organized getaway and for families with kids as they have a lot of activities for kids. The service was exceptional, every staff member we interacted with was friendly, attentive, and genuinely eager to make our stay comfortable. The entire property was spotless, from the common areas to the beach, which was beautifully maintained with crystal-clear water and plenty of loungers available. We were also impressed by the food options; the variety and quality were top-notch. The only small area that could use a bit of improvement is the rooms, they’re comfortable and well-kept, but a minor update or refresh in décor would make them match the high standards of the rest of the resort. Overall, it was a wonderful experience, and we’d definitely return for another stay!
Stayed 14 nights in Feb 2026
Verified

6/10 Okay

Ravi

Liked: Amenities
Disliked: Cleanliness
The rooms are very dated and could do with an upgrade...though good facilities generally. The Steinberger Aldau is much better in terms of cleanliness and overall experience
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Wagih

Disliked: Cleanliness, amenities, property conditions & facilities
Room was like a chicken cage. Loud washroom fan, malfunction sink and safe. Beach was filthy and packed with seats, without any privacy or space to set. Food is below average.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Prakash

Disliked: Cleanliness, staff & service
Its was a horrible stay i booked my mum and dad in who are 63 and 71. The room they were first given was very very far away fro everything, as per the hotel.com app the hotel has parking available. This is untrue they had to park their car on the road side. The room was dirty. When they approached the hotel staff initially they were incredibly rude and told my parent they had to come back after 3pm which was several hours later. This is not the kind of service anyone would expect from this or any hotel. When we asked for a refund we were told we will not be given a refund which was not ok as we were very disappointed. We will never be going back to this hotel
Stayed 8 nights in Feb 2026
Verified

6/10 Okay

Rick

Liked: Cleanliness, staff & service, amenities
Unser Aufenthalt im Hotel hatte einige positive, aber auch mehrere verbesserungswürdige Aspekte. Besonders gut gefallen hat uns der Wasserspielplatz. Für Kinder ist er wirklich toll gestaltet und war für unsere Familie definitiv das Highlight des Aufenthalts. Hier konnten sich die Kinder lange beschäftigen und hatten viel Spaß. Leider konnte das Essen im Hotelrestaurant nicht überzeugen. Geschmacklich war es eher enttäuschend, und auch das lokale Restaurantangebot konnte uns nicht wirklich begeistern. Der Check-in verlief ebenfalls nicht ganz optimal. Ein Hinweis darauf, dass eine Reservierung im Restaurant sinnvoll oder sogar notwendig ist, wäre sehr hilfreich gewesen. Mit kleinen Kindern waren nur noch zeitlich sehr späte Reservierungen am Abend möglich.   Auch die Umgebung bietet für Familien nur wenige Freizeitmöglichkeiten. Wer mit kleinen Kindern unterwegs ist und Ausflüge oder Aktivitäten plant, findet in der näheren Umgebung leider nicht viele Angebote. Insgesamt war der Aufenthalt in Ordnung, vor allem wegen des schönen Wasserspielplatzes. In den Bereichen Gastronomie, Service beim Check-in und Informationen für Gäste gibt es jedoch noch Verbesserungspotenzial.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Linda Sara

Saubere Zimmer und Pool war schön und auch sauber
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Alexander

Liked: Property conditions & facilities
Anlage sher gut ,essen wie überall in Ägypten kein europäischen Standard . Angestellte freundlich aber jeder möchte am besten sogar fürs atmen Trinkgeld haben ,läden die in der Anlage vorhanden sind alle sehr aufdränglich ,Preise werden per Nasenfaktor gehandelt ,bsp 45 € angefangen versucht nach ,5 Minuten auf 25€ runter gegangen für ein Artikel der bei Amazon 10€ kostet
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättetrevligt hotell, god mat (glöm inte att omgående boka bord på a la carte-restaurangerna om du stannar mer än fem nätter annars får du inte bord, men skippa skaldjuren), roligt för barn med alla vattenrutschkanor, pingisbord, dart, TV-spelsrum mm. En liten bit att gå till stranden, men de kör en golfbil i shuttletrafik om du inte orkar gå. På stranden får man låna en trampbåt vilket är trevligt och vi gjorde även en utflykt med båt som man kunde boka in på stranden, mycket bra. Dona i guest service var fenomenal! Så serviceminded och hjälpsam.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Malin

Liked: Cleanliness, staff & service, amenities
Välskött, fint område. Rummet, speciellt badrummet hade behövt en uppdatering även om det var rent.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Maria Helena

Disliked: Staff & service, amenities
Sehr schlechte Essensqualität. Sehr laute Zimmer, schlechte Ausstattung
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Francesco

Liked: Amenities, property conditions & facilities
Das Zimmer war nicht ausreichend sauber. Bereits ab dem ersten Aufenthaltstag mussten wir mehrfach um frische Handtücher bitten, da diese nicht automatisch gewechselt wurden. Der allgemeine Reinigungsstandard war deutlich unter dem, was bei einer All-Inclusive-Leistung zu erwarten ist. Trotz freundlichem Personal wurde das Zimmer täglich nur unzureichend geputzt. Am vierten Tag baten wir schließlich um einen Zimmerwechsel, da das ursprüngliche Zimmer direkt an der Straße lag und es dadurch nahezu unmöglich war zu schlafen. Auffällig war außerdem, dass uns das Personal täglich verschiedene Angebote, wie z. B. Weine oder Reservierungen in den Themenrestaurants, unterbreiten wollte, die zusätzlich kostenpflichtig waren, obwohl wir All-Inclusive gebucht hatten. Bei einer Ablehnung reagierten einige Mitarbeiter unfreundlich, was den Gesamteindruck zusätzlich negativ beeinflusst hat.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

RENATO

Liked: Cleanliness, amenities, property conditions & facilities
Personale molto cordiale , albergo pulitissimo
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Saliha Semiha

Liked: Cleanliness, staff & service, amenities
Evet çok memnun kaldık. Tekrar gitmeyi düşünüyoruz. Harika bir hotel ve personel.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war makellos und das Personal war sehr zuvorkommend. Immer wieder gerne in dieses Hotel.
Stayed 7 nights in Nov 2025