Hyannis Plaza Hotel

2.5 star property

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Photo gallery for Hyannis Plaza Hotel

Lobby
Plaza Suite
Exterior
Garden
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

View in a map
662 Main Street, Hyannis, MA, 02601
  • Place, Cape Cod Melody Tent
    ‪6 min walk‬
  • Place, John F. Kennedy Hyannis Museum
    ‪10 min walk‬
  • Place, Hyannis Harbor
    ‪2 min drive‬
  • Airport, Hyannis, MA (HYA-Barnstable Municipal)
    ‪3 min drive‬

Room options

Crown Victorian Suite

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Plaza Suite

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Family Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Princess Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Two Double

7.6 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Royal Victorian Suite

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Regency Suite

7.6 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Princess Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Hyannis Plaza Hotel

Luxury hotel with a seasonal outdoor pool and a 24-hour front desk
An outdoor pool, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Self parking is free. Additionally, a seasonal outdoor pool, a 24-hour front desk, and a garden are onsite.
Hyannis Plaza Hotel offers 120 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with cable channels.

Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hyannis Plaza Hotel, you're just a quick walk from Main Street Hyannis. Features include free self parking and an outdoor pool.
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff, a vending machine, and coffee/tea in a common area
  • Just a 2-minute drive from Hyannis Harbor and a few minutes from Cape Cod Beaches
As a guest of Hyannis Plaza Hotel, you'll find an outdoor pool, a vending machine, and multilingual staff. The luxury Hyannis Plaza Hotel also features a garden, coffee/tea in a common area, and a television in a common area. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

This Hyannis hotel is smoke free.


Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0012990200
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 7:00 PM.

Property is also known as

International Cape Cod
International Cape Cod Hyannis
International Inn Cape Cod
International Inn Cape Cod Hyannis
International Inn Hyannis
International Inn
International Hyannis
International Inn And Suites On Cape Cod Hotel Hyannis
International Inn Hyannis Ma
International Inn And Suites On Cape Cod Hyannis, MA
Hyannis Plaza Hotel Hotel
Hyannis Plaza Hotel Hyannis
Hyannis Plaza Hotel Hotel Hyannis

Reviews

Hyannis Plaza Hotel Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 288 out of 939 reviews
Rating 8 - Good. 223 out of 939 reviews
Rating 6 - Okay. 180 out of 939 reviews
Rating 4 - Poor. 125 out of 939 reviews
Rating 2 - Terrible. 123 out of 939 reviews

Reviews

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dennis

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I picked this property due to location. Little did I know that I would be transported back to the early 80's when it comes to room decor. The walls were white with zero decoration allowing you to see how poorly the room was painted and maintained. The AC blows cold and was so loud it would drown out any noise from nearby rooms or the parking lot. Outdoor lighting was bright, which is great for security but, created beams of light that were difficult to block even with the privacy curtains. What annoyed me the most was the lack of working vending machines, outside security doors had keypads and scanners but were unlocked all the time AND, the hotel charged me additional fees due to booking with a third party (Expedia).
Stayed 1 night in Jul 2025

10/10 Excellent

Maldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place and cheap price compared to the other Hotels around the area. It kind gave me like older building vibe but it was in downtown. I stayed for 1 night with my partner we had no issues, the room was clean and the jacuzzi was working which workout great.
Stayed 1 night in Jul 2025

4/10 Poor

Jeanette

Stayed 3 nights in Jul 2025

6/10 Okay

Jessica

Travelled with partner
The hotel was fine. It was definitely a bit outdated and felt like a motel almost. However, the rooms for spacious and the location was excellent. It was even a 20 minute walk to the ferry, which was excellent. When we got there, the window on our ground floor room was broken, so they were able to change us to another room where the window Shut and locked.
Stayed 2 nights in Jul 2025

2/10 Terrible

Arkady

Stayed 1 night in Jul 2025

8/10 Good

Sylvester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness, staff was great. Spacious room
Stayed 2 nights in Jul 2025

8/10 Good

Chantal, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little aged but the room was clean, quiet and had air conditioning. Bed was comfortable. There is a microwave in the lobby. Great for a lower priced experience with kids.
Stayed 2 nights in Jul 2025

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service
I got this hotel because the price and location were great for my short trip. At the time I wasn’t aware they were in the middle of remodeling.. but that didn’t have an impact on my stay. It is a little outdated but for the price and location it’s no problem. You do pay a “resort fee” which makes no sense. Staff was friendly.
Stayed 3 nights in Jul 2025

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very unsanitary was lied to about everything they over charged me for my stay I will never recommend this place to anyone ever the worst hotel I ever stayed at in my entire life don’t even go in there to use the bathroom that’s how bad it is
Stayed 1 night in Jul 2025

10/10 Excellent

Elwis

Liked: Cleanliness, staff & service
!
Stayed 1 night in Jul 2025

2/10 Terrible

Sandra

Disliked: Staff & service, property conditions & facilities

Credit Card Attempt Charges before check-in

We had a recent unpleasant experience at the Hyannis Plaza Hotel in Cape Cod. My husband and I booked through Hotels.com a 4-night stay and used our credit card XX opting to pay in full at check-in. Upon arrival on 7/6/25, at 3:53 PM, I asked to change the payment method to card YY instead. The front desk staff acted annoyed, and charged the full amount to card YY + sec. deposit. On 7/7, I received a fraud alert email about unauthorized charges on card XX. On 7/8, 9AM, I went and met with Mgr Ms. Ruchi and expressed concerns about an attempted of full amount on credit card XX. She explained that the hotel charges for one night before check-in as part of their cancellation policy, and repeatedly stated that it was Experian’s Group policy. I stated that I’d gather more information and seek clarification. My credit card company confirmed a full + 2 other small amounts being attempted to card XX on 7/6, several hrs before my check-in, all made by the Hyannis Plaza Hotel. On 7/9, I met with Ms. Ruchi and Mr. Mark, where they insisted that all the charges were made per Experidian’s Group pre-charge policy. Ms. Ruchi then walked away and asked Mr. Mark to handle the checkout on the spot, stating they’d refund me for the last night of my stay and asked me to leave the hotel. This experience left my husband and me feeling frustrated and embarrassed, something we have never encountered after years booking with Hotels.com and 20 + years of visiting Cape Cod.
Stayed 4 nights in Jul 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Excellent location. Restaurants and shopping on Main, convenient store next door, and 5 min. from the beach. The room was very spacious. More space than we even needed. Once they get the front restaurant up and going and get microwaves in the rooms, the place will go from good to excellent. But I'm sure it won't be as affordable when that happens.
Stayed 3 nights in Jul 2025

6/10 Okay

Ryan

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bathroom and bathroom. Air conditioning works great. Free parking
Stayed 3 nights in Jul 2025

10/10 Excellent

Cassandra, Derby Line

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the sweet with the huge jacuzzi and super comfy beds and the location. It was freat being right in downtown hyannis for east ears and shopping.
Stayed 2 nights in Jul 2025

4/10 Poor

Danielle

Disliked: Cleanliness, amenities, property conditions & facilities
Was a great area for price.
Stayed 1 night in Jul 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, room comfort

Good spot to be close to everything

Nice rooms - close to everything downtown, outside was a little run-down and outdated, but the room was updated and comfy!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rochelle

Travelled with partner
Went for hubbys bday. This Room could use some work. Restaurant wasn’t open they were remodeling. Bedroom lighting was missing bulbs and some of the wiring was wacky. Jacuzzi was good.
Stayed 2 nights in May 2025

8/10 Good

Maia

Stayed 1 night in Jun 2025

2/10 Terrible

Fredericka, Mohegan Lake

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not secure. There was no check-in for vehicles to ensure that the cars belonged to guests. The parking lot was filthy and not regularly cleaned. The pull-out bed had many stains on the cushions. The carpets were not clean. The area behind the hotel was used by vagrants. The clerk scolded me for not alerting the hotel that I had a pet, which inconvenienced him because he had to change our room. Clerks on duty did not look up and greet people as they entered the lobby. Anyone could have entered and gone into the halls and stairwells.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They over charged me for my stay very rude they lied to us about everything I use a cane to walk and they had to walk to the F building and go up to the top no handicap accessible I will never stay at this place ever again and I don’t recommend anyone to stay there ever
Stayed 3 nights in Jul 2025