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Casa Morales Hotel Internacional y Centro de Convenciones

3.5 star property

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Photo gallery for Casa Morales Hotel Internacional y Centro de Convenciones

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Double Room | Mountain view
Quadruple Room
Front of property
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carrera 3 No. 3-47, Barrio La Pola, Ibagué, Tolima, 730006
  • Place, Cathedral of the Immaculate Conception
    ‪10 min walk‬
  • Place, Plaza de Bolivar
    ‪10 min walk‬
  • Place, Tolima Theater
    ‪13 min walk‬
  • Airport, Ibague (IBE-Perales)
    ‪29 min drive‬

Room options

View all photos for Double Room

Balcony

Double Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • City view
  • 21 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • City view
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • City view
  • 48 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Casa Morales Hotel Internacional y Centro de Convenciones

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Casa Morales Hotel Internacional y Centro de Convenciones offers 131 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. 42-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
With your stay at Casa Morales Hotel Internacional y Centro de Convenciones, you're connected to the convention center and just a quick walk from Tolima Art Museum. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking and extended parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body treatments, or body wraps at the spa
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Tolima Art Museum and Centenario Park
  • Airport shuttle service available for a fee
Casa Morales Hotel Internacional y Centro de Convenciones offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 3444 square feet (320 square meters) and includes a conference center. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Casa Morales Hotel Internacional y Centro de Convenciones. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Beaux Arts Ibagué hotel.

The hotel hosts a free manager's reception daily.
COLOMBIA DE MIS AMORES - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bar Pizzeria Magdalena - This karaoke bar overlooks the garden and specializes in pizza. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bar Nevado - This rooftop bar is located by the pool and specializes in pizza. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: COP 27,000 for adults and COP 27,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Nevado
  • Bar Pizzeria Magdalena
  • COLOMBIA DE MIS AMORES

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,444 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Morales Hotel Internacional y Centro de Convenciones

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 27000 for adults and COP 27000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Morales
Hotel Internacional Casa Morales
Hotel Internacional Casa Morales Ibague
Internacional Casa Morales
Internacional Casa Morales Ibague
Casa Morales Hotel Internacional y Centro Convenciones Ibague
Casa Morales Hotel Internacional y Centro Convenciones
Casa Morales Internacional y Centro Convenciones Ibague
Casa Morales Internacional y Centro Convenciones
Casa Morales Hotel Internacional y Centro de Convenciones Hotel
Casa Morales Hotel Internacional y Centro de Convenciones Ibagué

Casa Morales Hotel Internacional y Centro de Convenciones Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 102 reviews
Rating 8 - Good. 45 out of 102 reviews
Rating 6 - Okay. 10 out of 102 reviews
Rating 4 - Poor. 6 out of 102 reviews
Rating 2 - Terrible. 5 out of 102 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Un lugar para descansar exelente buena cocina muy buen servicio y exelente atencion , la cama se me hizo un poco dura a mi parecer aunq descanse muy bien
Stayed 1 night in May 2022
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort

Great hotel; could use a remodel

Good hotel near downtown. It definitely shows its age and could use a remodel, but the room was very large and comfortable.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muuuuuuuy bien.

Nos fue muy bien, las instalaciones son muy buenas, con todos los servicios, muy limpias y el trato de su personal es excelente.
Stayed 4 nights in Mar 2022
Verified

8/10 Good

Ingred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great love making hotel

Great hotel for great hot love making all night. Very relaxed
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Juan Camilo

Disliked: Staff & service, property conditions & facilities, room comfort

Mal servicio en hotel casa morales

Hotel de renombre, pero mala atención, la habitación muy simple, comodidad cero, ducha sin agua caliente, tener que esperar más de diez min y no calienta el agua, sin servicio de botones, cama incómoda, nada recomendable y a un precio elevado NO VALE LA PENA
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Jeisson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una estancia muy buena gracias a la atención de los empleados del hotel
Stayed 1 night in May 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
El hotel esta muy bien ubicado, los facilities están limpios y el servicio es rápido. El desayuno está bien en términos generales. Sin embargo, las instalaciones se perciben viejas, las puertas son dificiles de abrir, el agua caliente toma bastante en salir, entre otras cosas. Además, en el momento de nuestro check in, tuvimos que pedir ayuda para que nos entregaran elementos básicos de aseo los cuales no estaban en la habitación y dotar el minibar. Esto debió estar listo desde antes.
Stayed 3 nights in Apr 2021
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excel te servicio y atención
Stayed 1 night in Mar 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
This hotel is dirty in his amenities. I have photos about this
Stayed 1 night in Jan 2020
Verified

8/10 Good

giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Muy especial la atención buena , la piscina cómoda
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
El hotel esta en un lugar muy centrico y vista panoramica de la ciudad y las montañas al rededor. Necesita un poco de modernizacion y atencion. El cuarto limpio y agradable ...solo la regadera y la tina no fue de nuestro agrado. Algo importante la seguridad ...no vimos.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

MILLER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para no regresar.

Hotel muy regular. El servicio no es muy bueno. Pedimos cama doble y nos asignaron dos sencillas. Los tendidos y almohadas olían a sudor. Pedimos nos cambiaran las Toallas, se las llevaron y no las volvieron a traer. Nos cobraron todos los impuestos, a pesar q la reserva en Hotels se hizo con impuestos incluidos. La ubicación no es la mejor. No lo recomiendo.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

German Camilo

Liked: Cleanliness, staff & service, room comfort

Buena estadía

En general bien
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Carlos E

Disliked: Staff & service

pésimo trato a los huéspedes

Nos trataron como huespedes de segunda pagando tarifa plena. Tenian el servicio de comedor reservado solo a los musicos del festival de musica colombiana.Que cosa tan absurda sin derecho de comedor nos mandaron a comer a la cafetria abierta al publico de la calle. No regresare a ese hotel. Es lo peor que me pude pasar en muchisimos años de viajara otra ciudad.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Sonia Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodidad

Excelente experiencia!
Stayed 1 night in Jan 2019
Verified

4/10 Poor

CAROL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel del horror

Sinceramente quería conocer el hotel, pero realmente la experiencia no fue nada agradable, a pesar que hay pisicina, turco y sauna, las instalaciones se encuentran bastante deterioradas. A las 7 de la noche las dos habitaciones por las cuales pague se quedaron sin electricidad por un corto en los tableros de esas habitaciones. la administración fue supuestamente, arreglaron el tema, pero a las 11:30 de la noche sucedió lo mismo, nos tuvieron que cambiar de habitación, pero en una de ellas ni siquiera había el refrigerador de todas las habitaciones, en la otra tuvieron que aguantar el ruido de una celebración llevada a cabo en el hotel, una de las habitaciones tenía la tina rota, por ende el olor a húmedo era terrible, lo peor es que como ni siquiera hicieron entrega formal de la habitación al otro día nos iban a cobrar unos supuestos consumos de minibar, la verdad hace falta mucho para ser un hotel que cobra esas tarifas y por último ni una sola disculpa presentada por las situaciones vividas.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Friendly staff, were very accommodating in moving our room when there was a consistent car alarm outside our window. Room itsself was pretty dated, but views from the balcony were great and it was quite clean. would stay again.
Stayed 1 night in Dec 2018
Verified

8/10 Good

gustavo Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La ciudad musical

En general estuvo bien la estadía, sugiero se revise la funcionalidad de la ducha, resulta incómodo tener que meterse a una bañera cuando esta no funciona, para una persona mayor seria dificultoso y riesgoso.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ma gustó mucho la amabilidad de los funcionarios del hotel
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Mauricio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Viejo todo viejo
Stayed 1 night in Oct 2018
Verified

8/10 Good

Jose Manuel

Liked: Cleanliness, property conditions & facilities, room comfort

Normal

En términos generales está bien el hotel aunque la zona donde está no es la mejor, sin embargo pudimos caminar hasta la plaza principal sin problemas. Donde si están mal es en el desayuno, mucho desorden y poca variedad, la calidad del desayuno mala.
Stayed 1 night in Jul 2018
Verified

8/10 Good

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beauty hotel with nice pool

Great hotel nice rooms nice hot shower . Highly recommended
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great view of the Ibague festival.

Nice cute hotel. Unfortunately jacuzzi was broken pool was nice. Complimentary breakfast was good.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción

Un hotel bien ubicado y agradable, ya colocaron ascensor del lobby al parqueadero, el desayuno buffet muy completo, personal amable, piscina climatizada. Recomendado.
Stayed 2 nights in Jun 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Be careful they will try to charge you extra taxe

The front desk tried to charge me for tax that I already had paid. It was a very disappointing experience since I had to show them the print out and have an argue with them. very bad from this nice hotel.
Stayed 1 night in May 2018